Freysinger Hyundai

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
103 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 18, 2019

    The service rep (Stephanie) was excellent! She is both friendly and knowledgeable. The work was done in a timely fashion.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    November 18, 2019

    You are kept informed as to what is going on with your vehicle. Making sure that you understand what is being recommended.

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel f...ree to stop in or reach out to us if you have any questions for our staff. Sincerely, Garry M Freysinger gfreysinger@freysinger.com

  • November 27, 2016

    Quick responses. Knowledgeable and friendly. Good overall

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for the 5 star review! And thank you for taking the time to tell us about your positive experience. Customer Service is our top priority h...ere at Freysingers and we look forward to helping you maintain your new vehicle now and in the future!

  • 5.0 out of 5
    November 18, 2019

    From sales to service, staff is pleasant and courteous ... no pressure sales or service to be performed on the spot.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the excellent review! It is great to know that we were able to provide you with a pressure-free and knowledgeable service. Please feel f...ree to call or stop by if there is anything else we can do to help you. Sincerely, Garry M Freysinger gfreysinger@freysinger.com

  • 5.0 out of 5
    November 15, 2019

    It was very! Chris worked with me explaining how the car works and all its features. That was great to know before leaving the dealership! That was a big... help.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are pleased to hear that you had an excellent experience with Chris and the rest of our team. We would like to sincerely thank you for your busines...s and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Garry M Freysinger gfreysinger@freysinger.com

  • 5.0 out of 5
    November 15, 2019

    Quick to get me an appointment with the service center. They were quick to recommend replacing and were excited to share a promotion to save money to later... find out the cost was still more than other locations. Take care of your clients rather than line your pockets and you will have better client continuity.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We really appreciate your feedback, Christian. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope tha...t if you ever require automotive assistance in the future, you won't hesitate to reach out to us. Sincerely, Garry M Freysinger gfreysinger@freysinger.com

  • 5.0 out of 5
    November 14, 2019

    Took car in for oil and filter change. Didn't realize I was due for 60K mile maintenance. Mike Scott scheduled what was needed for my car, and also on... his own initiative took the trouble to find some coupons I was eligible for to save me some money. I appreciate his efforts. Thanks Mike!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    At Freysinger Hyundai, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experien...ce. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Garry M Freysinger gfreysinger@freysinger.com

  • 5.0 out of 5
    November 14, 2019

    Scott over at Hyundai was amazing, he was very helpful and made my car shopping experience easy and stress free. He is awesome at what he does. I am very... satisfied customer.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for this review, Kasandra. We really appreciate you leaving us your input. We are very pleased to hear that Scott could make your car shoppi...ng experience so pleasurable and stress-free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Garry M Freysinger gfreysinger@freysinger.com

  • 4.0 out of 5
    November 14, 2019

    Great prompt service as always; the folks in your service department have always been a pleasure to deal with, from initial scheduling to the appointment... itself.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, court...eous, and informative service. We hope you will give us the opportunity to help you again whenever it's time for your next service. Sincerely, Garry M Freysinger gfreysinger@freysinger.com

  • 5.0 out of 5
    November 11, 2019

    Free services under contract. Still feel like this facility is geared towards men, service reps. should work on taking their time, with women.

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the great feedback, Jennifer! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out t...o us if you have any questions or concerns. We look forward to serving you again. Sincerely, Garry M Freysinger gfreysinger@freysinger.com

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