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Amazing experience most recently. Car was fixed, concerns addressed and all under warranty with no hesitation what so ever. Above and beyond what was expected. Could not have been a better experience. Thanks Paul (service maanager) and the rest of the team.
Great customer service
I had such a pleasurable experience working with Luke at Darien Land Rover. It was courteous, upfront about cost, warranty and what to expect. The process was smooth and I love my new car.
We appreciate your input. Glad to learn that you enjoyed your buying experience. Thank you so much for being one of our valued guests and we look forward to your next visit!
The nicest people ever! Great communication and make you feel like you are the most important customer. I highly recommend. (Especially Pauli, who becomes your best friend when he’s overseeing the work on your car).
Hi Donna, We couldn't help but smile after reading your amazing comments. We're extremely proud of our team and their efforts to ensure that you are serviced efficiently! Customer satisfaction is what keeps us going and we hope that you visit us again soon. Please feel free to contact us again for any of your vehicle needs!
They Always go the extra mile
Brought my LR in for service and Paul and Joey always take great care of me. A few hundred dollars more or less diff in purchase price between dealers is meaningless in a LR. The after sale service is where my loyalty is locked with these guys. Always get the job done and make sure im happy.
We appreciate your loyalty, Andrew. Thank you for letting us know we're doing a great job.
Great Experience and People
Shopping for a car is not an experience I was looking forward. Had seen a car that looked interesting and fairly priced so sent an inquiry through internet. Got a friendly response that night and a follow from sales within a couple hours. Set up appointment and they simply showed me the car and let me decide what I thought, no pressure, no gimmick, no games. Car was just as advertised and made a fair deal. The final paperwork was handled wonderfully, offered other options, but with absolutely no pressure. From arriving to finishing paperwork was about 1 hour and then came back in two hours to pick up our detailed car. Good people!
Ken, thank you for the positive feedback! We are delighted to know that you had a good sales experience with us at Land Rover Darien, and we hope that you will continue to visit us!
Great Service Team. Best Service Advisor Paul
By far the best Service Center. My Service Advisor Paul is one of the best to deal with. Keeps you updated on the repairs being done to vehicle in a timely manner .
Hello Alfonso, At Jaguar Land Rover Darien we thank you for your five star review. We strive to ensure our customers are updated and informed, so we are thrilled to hear that Paul was able to make this possible for you. Thank you for choosing Jaguar Land Rover Darien and we hope to continue to assist with all of your future automotive needs.
if you are in the market for a new or used vehicle, do yourself a favor and go see Steve C. he was a pleasure to work with ! He was super knowledgeable and very personable.
Tracy, thank you for the great review! We are happy to know that you had a positive experience with Steve, and if there is anything else we can do for you, please let us know at Jaguar Land Rover Darien.
New Vehicle Purchase
Awesome customer service from the time I walked in the door until I left with my new Discovery. I’ve bought many cars and this was by far the best experience.
Thanks for this excellent review, Pat! Congratulations on your Discovery!
Regular Maintenance , 2008 LR2 SE, online schedul
21 Yr customer, superior autos, excellent service. Two cars in the family, one new, the other 12 years, I don’t worry; both maintained by competent, reliable service department.
Thank you for the great review! We are so pleased to see that Land Rover Darien has earned your loyal business for the past 21 years! You are welcome back at any time.
Service is excellent. Professional associates that are friendly and helpful. Repairs and service done quickly and correctly. Shop is very clean and easy to access.
Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Our team is available should you require any extra help. Safe travels!