Skip to main content

Herb Chambers Lincoln of Norwood

(1,144 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 16 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,144 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Lincoln of Norwood from DealerRater.

Want to share your experience with this dealership?

Write a review

Salesperson Christine was fantastic.

Salesperson Christine was fantastic. She was the consummate professional. Very detail oriented, professional, and caring. I would rate her a 10 if I could. James in finance was also excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to know that Christine and James provided you with such a positive experience at Herb Chambers Lincoln of Norwood. We appreciate your feedback and hope to see you again in the future!

My wife and I visited Lincoln of Norwood on Oct 5, 2023

My wife and I visited Lincoln of Norwood on Oct 5, 2023 and spoke with Ms. Mara Russell regarding truing in our leased Ford Explore for a new Lincoln Aviator. After a very insightful and knowledgeable conversation with Ms Mara Russell we decided to lease the 2023 Black Label Plug-in Hybrid Aviator. We drove our new Aviator home that very same day and have enjoyed it since. Ms. Mara Russell continued to check in on how everything was going with our new Aviator and inquired if we had any questions or if we needed any assistance. On our 6 month anniversary of leasing the Aviator, Ms. Mara Russell reached out to us again checking in to see if we were still happy with the vehicle, and we told her that yes we are still very happy with it. This shows to us that Ms. Mara Russell is an outstanding asset to Herb Chambers as well as a fantastic Manager and sales person to continue to care about the people that she has dealings with. We would recommend Herb Chambers Lincoln of Norwood and especially Ms. Mara Russell to all our family and friends when it is time for them to look for a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to know that Mara provided such an excellent service during your visit at Herb Chambers Lincoln of Norwood. We're glad you're enjoying the 2023 Black Label Plug-in Hybrid Aviator! Thanks for recommending us and we look forward to assisting your family and friends in their car search.

Generally good dealership.

Generally good dealership. Have 2023 Corsair that I picked in October2023, battery died 326/24.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting the Herb Chambers Lincoln of Norwood team with your automotive needs! Please don't hesitate to reach out the next time we can be of assistance!

Very accommodating and knowledgeable.

Very accommodating and knowledgeable. Mara and Jim are very friendly and caring. It is a pleasure doing business here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi M Pessin! We're delighted to know that Mara and Jim provided you with friendly, knowledgeable service at Herb Chambers Lincoln of Norwood. Thanks for choosing us - we appreciate your business!

Consumer response

Great company to do business with

I bought my car from Mara Russell and was awesome.

I bought my car from Mara Russell and was awesome. This is probably the 20th car I have purchased and might be the best. She did not pressure me at all and took her time showing me everything about the new vehicle. I would highly recommend her to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi J Christian! We're delighted to know that Mara provided an excellent car-buying experience for you at Herb Chambers Lincoln of Norwood. We appreciate your recommendation and look forward to serving you again in the future!

Mara was very knowledgeable and pleasant to work with!

Mara was very knowledgeable and pleasant to work with! Never any pressure to buy or lease!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We really appreciate you taking the time to leave Herb Chambers Lincoln of Norwood this awesome review, thank you!

They were very attentive to our requests.

They were very attentive to our requests. Got the vehicle we wanted. The fastest we have ever purchased a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that you had a speedy and satisfactory car-buying experience with us at Herb Chambers Lincoln of Norwood. Thanks for choosing us, we appreciate your feedback!

Robert did a wonderful job listening when I explained the

Robert did a wonderful job listening when I explained the issues I had with the SUV. Everything was completed and in good order upon my arrival.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to know Robert was able to assist you with your SUV issues at Herb Chambers Lincoln of Norwood. It's great that everything was in order upon your arrival! Thanks for the positive review!

Went for my normal oil change I arrived early as usual

Went for my normal oil change I arrived early as usual and was taken care of right away I was in and out I didn't get the new guys name but he was very helpful and pleasant thank you I appreciate you although I don’t know your name they also washed it even though it was raining and I appreciate that they stick to what needs to be done this is way I stick with them I would still like the cost to go down but all glory to God I always have what I need to take care of my beautiful car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you had a positive experience during your oil change at Herb Chambers Lincoln of Norwood. We always aim for efficiency and excellent customer service, so it's great that our team was able to assist promptly! Thank you for sticking with us - we appreciate the support.

We’ve been coming to Herb Chambers Lincoln in Norwood for

We’ve been coming to Herb Chambers Lincoln in Norwood for over 20 years and it’s always excellent service! We are treated like family by Peter, Greg and their staff! Just love driving Lincoln vehicles!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Falaunie, we're so glad to know you've been with us for over 20 years at Herb Chambers Lincoln of Norwood! It's wonderful that Peter and Greg always make your visits feel like family. Here's to many more years driving Lincolns together!