Reviews
Call Staas!
Call Staas!! He’s amazing! He will be our go to guy for all future car purchases!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Been going here for years for buying as well as service
Been going here for years for buying as well as service Have Excellent and honest people here Always too notch service They will be upfront with you Why I don’t even bother shopping around My second family Thank you n please keep up the goodness and honesty Kudos to Ryan Erin and team members
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The Sales team - especially Staas is amazing.
The Sales team - especially Staas is amazing. I'd give him 10 stars if I could and wish I could buy every future car from him. Unfortunately, dealing with the finance team will keep me from coming back. I've been trying to cancel my warranty since Dec of 2024. I traveled all the way from Denver to Greeley to sign the paperwork and start the process. I was told it takes 8-10 weeks. I followed up at the end of March, and was told that my paperwork was never sent in. It got sent at the end of March. I was told by finance they would "rush" it since it was their mistake. I had asked for some proof of cancellation (or a tracking number per my banks recommendation). I left weekly voicemails for the past month and sent 2 emails with never a response back. Every time I call, a new staff member says they'll look into it and find some answers for me and I never hear back. The customer service outside of sales is awful. I was looking to trade in my truck for another car and will have to go to a different dealership now.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Always great service from them ,why I continue servicing
Always great service from them ,why I continue servicing my car there for so long . Ryan and Erin are awesome
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great dealership, everyone we worked with was excellent.
Great dealership, everyone we worked with was excellent. Victor, Steve, and Daryl. Everything was upfront, vehicle was perfect and buying process was efficient. Appreciated the friendliness of everyone who worked at Greeley VW. Would definitely purchase from again and recommend to family/friends
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service from great people.
Great service from great people. Thanks again everyone! Always friendly and helpful when my car needs service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
This is a great dealership.
This is a great dealership. Transparent, honest and a pleasure to work with. Frankly, cannot say that about some dealerships. Love working with Victoria and her manager Spencer. She was very fast to respond, understood my needs and found a great solution. Before you go to another VW dealer, give hear a call. You will be happy you did and don't have to worry about being ripped off. They are honest folks and they give excellent deals!! I ended up buying a different brand in the end and they understood.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Terrific service!
Terrific service! The surface advisor and mechanics went above and beyond to resolve a warranty issue and when they didn’t get resolution, they worked with me to be sure my vehicle was repaired. I cannot thank them enough for their above and beyond efforts!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service every time Never ever a let down
Excellent service every time Never ever a let down Very honest and always explains work that needs done Kevin Hobbs is a great manager and a valuable asset to the dealership and VW He has the best team I’ve been going their for all my service needs and will continue to do so for many years to come You guys rock Thank you as always Kevin
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great dealership
Jason and Carlos were fantastic to work with! Gave solid value for my trade in and were genuine through sales process. Fair and honest dealership. Highly recommended!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
