Kia of Greenville

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
649 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 9, 2019

    The service dept is great Jinny was very helpful as are the techs. Nice waiting area. The sales staff did offer to Neil told them at this time not ready... to upgrade.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    KARLOU1980 - Thank you for sharing! We are glad that you received such a helpful service experience at our dealership with Jinny. We appreciate your b...usiness.

  • 5.0 out of 5
    September 9, 2019

    We have used this service department since my daughter bought her car in 2015 and they have always done a great job. The service technicians are helpful... and feel like the whole group cares about doing a good job.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    SHERRI4 - Thank you for sharing! We are glad that you received such great service at our dealership. We appreciate your business.

  • May 16, 2015

    great buying experience at Kia of Greenville. I would recommend them. Great friendly staff.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 9, 2019

    Great Service Dept. Im always checked in immediately on arrival. My apt was with Chris Hall. Very friendly and helpful and answered all questions I had...I... have always been very pleased with Kia.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    T.mizer59 - Thank you for sharing! We are glad that you received such friendly and helpful service at our dealership with Chris Hall. We appreciate yo...ur business.

  • 5.0 out of 5
    September 6, 2019

    The airbag light on my dash was coming on even when someone was in the passenger seat. They gave me a rental until it could be fixed. The service manager... was willing to get what I needed from my own vehicle such as phone cords and Ipod. Very satisfied with the finished product.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    ADAMSCL1999 - Thank you for sharing! We are glad that you received such an efficient service at our dealership. We appreciate your business.

  • 5.0 out of 5
    September 6, 2019

    The replacement part ordered immediately and was received quickly. The service advisor set up a convenient appointment for me to return and when I arrived... the replacement part was replaced quickly and everything worked properly.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    jehuck - Thank you for sharing! We are glad that you received such an convenient service at our dealership. We appreciate your business.

  • 5.0 out of 5
    September 5, 2019

    I was checked in immediately upon arriving for my appointment for service. My Service Advisor, Jason Melton, was polite, helpful, efficient, courteous... and professional. They were very busy that morning and Jason made the effort to update me on the progress of service. Overall, this was a very pleasant experience.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Ks4984 - Thank you for sharing! We are glad that you received such a pleasant service at our dealership with Jason Melton. We appreciate your business....

  • 4.0 out of 5
    September 5, 2019

    Although I waited almost 2 hours for an appointment for an oil change, Jason showed great customer service and answered all of my questions. The lobby... was also nice, clean and comfortable.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    CIDNEYBLAKE - Thank you for sharing! We are glad that you received such a nice and pleasant service at our dealership with Jason. We appreciate your b...usiness.

  • 5.0 out of 5
    September 5, 2019

    Justin and the rest of the staff have been great. Not only did they make me feel comfortable but my family who had to wait through the process were treated... well. They worked with me around my color requests and allowed me to think over my decision without any added pressure. On top of my experience at the initial purchase - I've since been back and again enjoyed the experience of great customer service. They are taking care of everything as if it was a family member buying a car from them. I'd highly recommend stopping in and I'll definitely be back when the time comes.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    tirro47 - Thank you for sharing! We are glad that you received such a superb service at our dealership with Justin. We appreciate your business.

  • 5.0 out of 5
    September 4, 2019

    The service department did an excellent job keeping me informed about the progress of the repairs needed to my vehicle. Yes I like the service center.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    RDMEEK - Thank you for sharing! We are glad that you received such a excellent service at our dealership. We appreciate your business.

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