Reviews
I bought a Rogue at the Nissan of Greenville!
I bought a Rogue at the Nissan of Greenville! I had visited a couple of dealerships while searching for the right one at the right price, decided to come back to Greenville for a second time and ended up talking with Hunter and Rebecca who both took great care of us! It was a Saturday and they were very paitent and professional with us while we were going over the details of the purchase.
I bought a Rogue at the Nissan of Greenville!
I bought a Rogue at the Nissan of Greenville! I had visited a couple of dealerships while searching for the right one at the right price, decided to come back to Greenville for a second time and ended up talking with Hunter and Rebecca who both took great care of us! It was a Saturday and they were very paitent and professional with us while we were going over the details of the purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Tiffany, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Outstanding service, not overbearing or pushy.
Outstanding service, not overbearing or pushy.appreciated explanations at non-car savvy level. Greatly appreciate convenient location!
Outstanding service, not overbearing or pushy.
Outstanding service, not overbearing or pushy.appreciated explanations at non-car savvy level. Greatly appreciate convenient location!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so pleased you enjoyed your visit to Nissan of Greenville! We look forward to your next visit! Take care!
Nice environment, easy to drop off.
Nice environment, easy to drop off. Service was quick.Wash job was great. Ready to take car in now.
Nice environment, easy to drop off.
Nice environment, easy to drop off. Service was quick.Wash job was great. Ready to take car in now.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so pleased you enjoyed your visit to Nissan of Greenville! We look forward to your next visit! Take care!
I will never buy from this dealer again.
I will never buy from this dealer again. I came in with cash to buy a car for my daughter and then decided to finance to help her with her credit. Car price was 9,999. I put 6k down, they changed the price of the car buy 2k and then added a bunch of add ons. I financed 9K after putting 6k down….. no one from the dealer will call me back etc. every few days it’s my manager was supposed to call you, sorry we were busy, sorry he will call you tomorrow. Very disappointed.
I will never buy from this dealer again.
I will never buy from this dealer again. I came in with cash to buy a car for my daughter and then decided to finance to help her with her credit. Car price was 9,999. I put 6k down, they changed the price of the car buy 2k and then added a bunch of add ons. I financed 9K after putting 6k down….. no one from the dealer will call me back etc. every few days it’s my manager was supposed to call you, sorry we were busy, sorry he will call you tomorrow. Very disappointed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your recent experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to our General Manager at (903) 274-4593 when you have a chance. Thank you, and we look forward to hearing from you.
Everyone took the time to make sure that I was pleased
Everyone took the time to make sure that I was pleased with my purchase….from choosing the vehicle best suited for me, having the car in the color I wanted delivered, working with me to get the price I was comfortable with spending, and showing me all the technical options my car had to offer. From beginning to end, the overall experience was pleasant.
Everyone took the time to make sure that I was pleased
Everyone took the time to make sure that I was pleased with my purchase….from choosing the vehicle best suited for me, having the car in the color I wanted delivered, working with me to get the price I was comfortable with spending, and showing me all the technical options my car had to offer. From beginning to end, the overall experience was pleasant.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Terrible experience.
Terrible experience. Online prices are a lie just to lure you in. The prices include every possible rebate, but they can't honor all of them because they are mutually exclusive. This red flag should have been enough for me to walk. The big dealer discount gets countered by a huge add-ons ($3,000+) most of which are useless or overpriced. It was like pulling teeth to even get them to put anything in writing for me to see. Had one salesman ghost me and another make me wait 20 minutes to test drive for a scheduled appointment after I showed up 10 minutes early. I left before she came back with the keys. It was too bad. She was a sweet lady. Go somewhere else.
Terrible experience.
Terrible experience. Online prices are a lie just to lure you in. The prices include every possible rebate, but they can't honor all of them because they are mutually exclusive. This red flag should have been enough for me to walk. The big dealer discount gets countered by a huge add-ons ($3,000+) most of which are useless or overpriced. It was like pulling teeth to even get them to put anything in writing for me to see. Had one salesman ghost me and another make me wait 20 minutes to test drive for a scheduled appointment after I showed up 10 minutes early. I left before she came back with the keys. It was too bad. She was a sweet lady. Go somewhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Nathan, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (903) 274-4593 when you have a chance. Thank you, and we look forward to hearing from you.
Terrible experience.
Terrible experience. Online prices are a lie just to lure you in. The prices include every possible rebate, but they can't honor all of them because they are mutually exclusive. This red flag should have been enough for me to walk. The big dealer discount gets countered by a huge add-ons ($3,000+) most of which are useless or overpriced. It was like pulling teeth to even get them to put anything in writing for me to see. Had one salesman ghost me and another make me wait 20 minutes to test drive for a scheduled appointment after I showed up 10 minutes early. I left before she came back with the keys. It was too bad. She was a sweet lady. Go somewhere else.
Terrible experience.
Terrible experience. Online prices are a lie just to lure you in. The prices include every possible rebate, but they can't honor all of them because they are mutually exclusive. This red flag should have been enough for me to walk. The big dealer discount gets countered by a huge add-ons ($3,000+) most of which are useless or overpriced. It was like pulling teeth to even get them to put anything in writing for me to see. Had one salesman ghost me and another make me wait 20 minutes to test drive for a scheduled appointment after I showed up 10 minutes early. I left before she came back with the keys. It was too bad. She was a sweet lady. Go somewhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Nathan, we strive for 100% satisfaction, and we regret to find out that this was not the case. Falling short of meeting your expectations is not to the standards we strive to achieve. Thank you for providing this information so we can improve upon our services.
My review is based on my conversations and dealings
My review is based on my conversations and dealings either Heather Nelson. She was professional, friendly, knowledgeable and able to answer my questions. She is a great representative and asset for Nissan of Greenville.
My review is based on my conversations and dealings
My review is based on my conversations and dealings either Heather Nelson. She was professional, friendly, knowledgeable and able to answer my questions. She is a great representative and asset for Nissan of Greenville.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.
They add crazy add ons that cannot be removed, expect to
They add crazy add ons that cannot be removed, expect to pay 5k more than the price on the website minimum
They add crazy add ons that cannot be removed, expect to
They add crazy add ons that cannot be removed, expect to pay 5k more than the price on the website minimum
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Jake, thank you for taking the time to leave us feedback about your experience with us. We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.
Terrible service department.
Terrible service department. Took truck in for warranty work. We’re not responsive and hard to get updates. Gave me a list of 11 service items they wanted me to pay for. Took truck to Eastern Nissan. 90% of my list of 11 must do , we’re not must do and what truck really needed was brakes . Never get any Service done at Greenville Nissan!
Terrible service department.
Terrible service department. Took truck in for warranty work. We’re not responsive and hard to get updates. Gave me a list of 11 service items they wanted me to pay for. Took truck to Eastern Nissan. 90% of my list of 11 must do , we’re not must do and what truck really needed was brakes . Never get any Service done at Greenville Nissan!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at your earliest convenience.