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I love spending time with my family, as well as spending time outside fishing, hiking and going to as many Cardinal games as possible.","emailTxt":"dwalker@columbiahonda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38445/employees/5169050e922d.jpg","drDealerId":38445,"dealerEmpStartDtUtc":"1485907200","industryStartDtUtc":"1485907200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":580051,"firstName":"Mike","lastName":"Slinkerd","titleText":"Director of Finance","emailTxt":"mslinkerd@columbiahonda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38445/employees/4e9c0bb8ca18.jpg","drDealerId":38445,"dealerEmpStartDtUtc":"1535760000","industryStartDtUtc":"1401580800","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":264593,"personPtyId":33076629,"firstName":"Danny","lastName":"Hammack","titleText":"General Manager/ Partner","shortBioText":"I work every day to make continuous improvements to our process and ensure a great customer experience. We strive to provide transparent customer experiences. I fully understand customers have options on where they choose to take their business, and I am thankful for every opportunity. We surround ourselves with a motivated staff and try to have fun in the process. Please reach out to me if I can ever be of any assistance.","emailTxt":"dhammack@columbiahonda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38445/employees/281b0fe0dac3.jpg","drDealerId":38445,"dealerEmpStartDtUtc":"1325376000","industryStartDtUtc":"1128124800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":442855,"personPtyId":33074513,"firstName":"Authur","lastName":"Brown","titleText":"Product Specialist","emailTxt":"Abrown@columbiahonda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38445/employees/749791bf5b9e.jpg","drDealerId":38445,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1493596800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":579942,"firstName":"KaRon","lastName":"Adams","titleText":"Product 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Columbia Honda

4.8 out of 5 4.8
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Columbia Honda Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2015

We have a complete lineup of new and used cars for the Mid-Missouri and our customer care continues long after you buy or lease a Honda - thanks to our dedicated car service and auto repair team.

...


ColumbiaHonda.com is the Home of the Worry Free Guarantee. We want to make you a customer for life!! People call us the "Smart Choice" because ONLY Columbia Honda offers you a 7 year/100,000 mile warranty on every NEW vehicle. Peace of mind with our clear Smart Price on new and used, PLUS the 3 day love it or leave it exchange policy on pre-owned!

"At ColumbiaHonda.com, Our Worry Free Guarantee makes us THE Place to Find Your New Honda or Pre-Owned Car!"

Service

Tire Rotation

$19.75

Oil, Filter Change

$28.95 and up*

Transmission Service

$39.95

Wiper Blade Replacement

$8 and up*

RepairPal Certified
View Certification
Requirements

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
604 lifetime reviews. Includes reviews of Columbia Honda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 1, 2019

    TJ Mitchell is absolutely the best. He makes you feel like family. No pressure, no trying to sell me service I don't need. He makes going to Columbia Honda... a highlight of my day. Things are done correctly the first time. Students, ladies, grandma's, you can feel confident if you deal with TJ. You're in safe hands. The best service department I've worked with in Columbia.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    You are "special"! And very much appreciated! Thank you for the GREAT review for TJ and our Service Dept! We try to do our best and make sure custo...mers like you know how you are appreciated. See you next time!


    Worked with:
    T.J Mitchell

    Service Adviser

    (5.0) 138 reviews

  • 4.0 out of 5
    September 30, 2019

    Great buying experience. (I shopped around beforehand and salesman Doug Walker offered the best price of anyone, right off the bat). Other dealerships... wouldn't match or couldn't beat. The dealership itself? Great facilities, lots of inventory to choose from, and a very relaxed atmosphere. No one was pushy about anything and the entire process went very quickly. No stress. Would have preferred a little higher offer on our trade-in (thus only 4 out of 5 stars) but everything else made up for it. Happy with the vehicle so far. If it lasts, we'll probably be Columbia Honda customers for life. Thanks Doug!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks, Mark, for the great review for Doug Walker and our dealership! Great to hear we were able to offer the "best price" with "no stress"! If you... have any questions at all, just stop in or give us a call. We'll work with you the best we can to make it last.


    Worked with:
    Doug Walker

    Sales and Leasing Professional

    (5.0) 17 reviews

  • September 11, 2015

    After buying a car for my wife, we decided to replace our SUV a few weeks later. Brandon was extremely patient and helpful in making sure we got what we... wanted while still being mindful of our budget. Keith made the financing process very smooth, which made the whole experience very enjoyable. Normally I have buyers remorse buying socks... I had none after working with these guys.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We strive to make sure our customers have a fast smooth easy and smart car buying experience! We appreciate your feedback and thank you for your busin...ess!

  • 5.0 out of 5
    September 29, 2019

    Jonathan went above and beyond in working with us. Very engaging, and open. The video that he sent, and sending the Carfax helped us to make the decision... on this truck. Sorry that I was late in getting this done, but I am happy with my truck and have recommended to several people this dealership.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Sandy, for the very nice review for Jonathan Barfield. And congratulations on the purchase of your truck! We very much appreciate your bu...siness, Thank You!!!


    Worked with:
    Michele Benjamin

    Sales and Leasing Professional

    (5.0) 23 reviews

    Mike Slinkerd

    Director of Finance

    (5.0) 11 reviews

    Jonathan Barfield

    BDC Manager

    NOT RATED

  • 3.0 out of 5
    September 24, 2019

    Service advisor tried to sell me a part (and labor) I absolutely did not need for $55. Be careful! They are told to sell work that you do not need to... increase the bottom line.

    1.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Phillip, I'm sorry to hear about your experience at our service department. We try out best to make sure all our customers leave here satisfied with ...our service and recommend only services we believe are necessary. I am going to forward your comments to our GM for his review and request he look into this. Again, our apologies.

  • 5.0 out of 5
    September 10, 2019

    I was going on a long distance trip and on the morning we were leaving my new Honda Odyssey had a problem. The part needed to fix it was not in stock so... T.J. decided to take the part needed off a new car and his service department fixed my car quickly. We were on our way soon after and it was all under warranty - yeah! I was so impressed and thankful for T.J.'s excellent, thoughtful and professional manner, his creative problem solving and his wonderful service team! Since then, I've decided to continue to take my car to this Honda dealer for service because of T.J. and his team's great service. I have never before used the dealer for servicing my cars so this is a first for me. Thanks T.J. & your service team! You're the BEST! Anne H

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    WOW!! What a great review for TJ! He is pretty amazing and really loves working with our customers. Thank you so much for taking the time to leave th...is review for him, we all appreciate it! See you next time.


    Worked with:
    T.J Mitchell

    Service Adviser

    (5.0) 138 reviews

  • 5.0 out of 5
    August 30, 2019

    Doug was exceptional, he provided detailed information before he knew I was going to purchase a vehicle. Well, even though I went to another dealer,the... car was returned and I remembered how helpful Doug was, so i decided to purchase a car from him...Great service....Honda all the way..

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the very nice review for Doug Walker and our dealership! And congratulations on the purchase of your new car! Stop in or give us a cal...l if you have any questions. Thank you, we very much appreciate your business.


    Worked with:
    Doug Walker

    Sales and Leasing Professional

    (5.0) 17 reviews

    Mike Slinkerd

    Director of Finance

    (5.0) 11 reviews

  • 5.0 out of 5
    August 29, 2019

    Michele has a knack for knowing what we needed and I've been happy with the choice of car ever since. Even the color was the one I would have chosen. Besides... that she treats you like family.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    What a nice review for Michele! Thank you so much, she is going to love it. Congratulations on the purchase of your car - great to hear the color wa...s perfect for you. Welcome to the Columbia Honda family - let us know if there is anything else you need, we'll be glad to help!


    Worked with:
    Michele Benjamin

    Sales and Leasing Professional

    (5.0) 23 reviews

  • 5.0 out of 5
    July 12, 2019

    TJ Mitchell is the most genuine person I have ever worked with at a service shop. He ALWAYS goes out of his way to squeeze me in, even if it is last minute.... He knows me by name which goes a long way considering how many people he helps. He is always honest on what needs to be done and what can wait. This is important because I have been taken advantage by a ton of other dealerships that say I practically have to get my whole car replaced when all I need is an oil change. TJ was referred to me by a dear friend and I make sure to refer him to family and friends whenever I have the chance. I hope this review makes it to someone who can give TJ a well deserved pat on the back and help them better understand what TJ does for myself and everyone he helps. TJ and the Columbia Honda team are true professionals!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    What a GREAT 5 Star review for TJ Mitchell! We really appreciate you taking the time to leave such a nice review for him. I'll make sure I get this... to our General Manager, Danny Hammack, so he can give TJ that pat on the back! Thank you again, we do appreciate your business and look forward to seeing you again.


    Worked with:
    T.J Mitchell

    Service Adviser

    (5.0) 138 reviews

  • 5.0 out of 5
    June 26, 2019

    On June 25, 2019, I was preparing to leave for a driving trip to the east coast. However, both my passenger window and sun/moon roof haven't been operable... for a month and I haven't had time to do a service appointment. I called and talked to Andrew and said it could be a simple fix and if they had time. I was expecting him to say that I should make an appointment. He told me to come in as soon as I could. When I did, Andrew ran some trouble shooting but couldn't get the windows to work. He went back and asked two service techs if they had any idea. They didn't. He could have said at this point to make an appointment. I wouldn't have disagreed. He then ran it by TJ who offered to try his hand. He tried some simple things first and then performed a hard reset on the battery. That's when both windows started to work. This is the type of service that builds customer loyalty. It was clear that TJ and Andrew wanted to get me on the road safely and with peace of mind and understood I didn't have much time. They were great. And so I'm happy to make this review. Thanks TJ and Andrew.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the great review! We are very pleased to hear that Andrew and TJ in our Service Department took excellent care of you. They are a great ...team to work with. Let us know if you have any questions or need anything else. See you next time! Have a safe trip!


    Worked with:
    T.J Mitchell

    Service Adviser

    (5.0) 138 reviews

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