Phil Long ValuCar

Inquired about a 2016 Subaru Outback. We made an appointment to meet with the Mangers, to see this vehicle with the intention of buying it. After our hour and a half drive to make our appointment, we were greeted by a lovely lady at the door. when we said why we were there, the guy at the desk to the left of doors speaks over her, and the customer he had at his desk, saying rudely,,, that car is in glenwood,, i called you and it just rang. We all know cell phones leave a missed call notice, so yes a liar as well as rude. He says, well if you want to crunch numbers, we can decide if we want to bring that car down. Needless to say, we were very irritated at this point, and used some less than professional words, as we left. Left to go down the road and buy a new car from the Subaru dealer.. Thanks for being a jerk.

Worst experience ever. Drove over an hour to make an appointment to see a specific vehicle. The manager spoke over another customer, without introducing himself, or even standing up, to inform us that the vehicle was not in the county. We were baited in with a vehicle they don't have, and treated very rudely.

We had the worst experience ever trying to purchase a car here. DO NOT GO HERE TO FIND A VEHICLE THEY WILL TRY TO GET THE MOST THEY CAN FROM YOU. Was asked to put more money down and my payments went up. Didn't try to work with me instead tried to screw me out of money. The finance manager John is a terrible representation for their company and his team.

If I could give this dealership 0 stars I would. I bought a used car from them and a week after purchasing it they call to inform they could not secure financing so I either needed to put down ANOTHER $1500, get someone to co-sign, or I'd have to bring the car back. I decided to return the vehicle the next day, Saturday morning, and search elsewhere. When returning the car they said financing was closed due to it being the weekend and they could not return my deposit until Monday, I understood and left. It is now Wednesday and I've had to call multiple times and was still never able to speak to a manager despite the many times I asked to. I have yet to get MY money back even though they've had the car for 5 days. Typical sharks and would never recommend to anyone.

I was shown 2 cars by Keyth. He was extremely unprofessional and didn't seem to know what he was talking about. He didn't have much knowledge on the vehicles he showed me. He seemed to be more interested in discussing things unrelated to business and car buying. He made me feel very uncomfortable. I wish I had not rode in a car alone with him. I was looking for a car. He was looking for a date. It was very awkward because I was very interested in a particular vehicle but I had to leave the situation. It is unfortunate that this is the kind of staff they keep. I would not buy a vehicle from here based on the level of inappropriateness that this sales rep showed.

went in to buy a truck and they wouldn't honor the internet price. tried to raise price 2300 dollar. plus they tried to cover up that the truck had hail damage on the roof. real shady people wouldn't trust them

Received a call back from the dealership regarding a question I had. That is a plus right there. My question was answered in a professional manner, I even got a deal that I would definitively take if I were ready to buy. Good to know this place want to sell a car, and not just want to make a profit.

I went here shopping for a new car and the service was wonderful one of the dealers named Matthew Hampton helped me find the car i was looking for and the whole process he seemed to be knowing what he was talking about he knew things I didn’t even know about the car i was getting.

Joey Simon was beyond patient as I drove car, after car, after car!! My anxiety makes it very difficult to commit to decisions (even small ones), and buying a car is no small decision.... Joey stuck with me for a week and a half searching for my "dream car", all the while remaining patient, understanding, and helpful in finding me the vehicle that worked best for me and my family!!

Matthew Hampton was exceptional. he helped me with a smooth purchase. I recommend him if you ever buy a car from this dealership. will come back.