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Lynnes Subaru

(112 reviews)
Visit Lynnes Subaru
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday Closed Closed
New (201) 340-5443 (201) 340-5443
Used (201) 231-9360 (201) 231-9360
Service (908) 620-5952 (908) 620-5952

Reviews

(112 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Disgusting dealership !

Disgusting dealership ! I go into the dealer on a BMW X5 that’s been sitting on their lot for over 120 days . I go in with a check to purchase the vehicle for the asking price. They tell me straight up that if I’m not financing with them that they are not going to sell me the car . This is after they had me sit at the dealership while they verify my check with my bank, after they verified and we came to an agreement with the out the door price .they wanted to run my credit and for me to finance with them in order to make the deal happen. Slam ball manager very unprofessional. Just a terrible experience I feel bad for any sales associate trying to make aliving working there . I walked in with a check for 67k to buy the vehicle. Do not shop with this dealer .. very shady business practices

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We appreciate your feedback, and we're truly sorry for the negative impression left after your visit. It's never our intention to make any part of the process feel unprofessional or confusing, and it sounds like we've fallen short here. We would love the opportunity to address this situation further if you're open to discussing it. Please reach out at your convenience. Thank you, Kevin Cadena - General Sales Manager - 862-457-0646

Disgusting dealership !

Disgusting dealership ! I go into the dealer on a BMW X5 that’s been sitting on their lot for over 120 days . I go in with a check to purchase the vehicle for the asking price. They tell me straight up that if I’m not financing with them that they are not going to sell me the car . This is after they had me sit at the dealership while they verify my check with my bank, after they verified and we came to an agreement with the out the door price .they wanted to run my credit and for me to finance with them in order to make the deal happen. Slam ball manager very unprofessional. Just a terrible experience I feel bad for any sales associate trying to make aliving working there . I walked in with a check for 67k to buy the vehicle. Do not shop with this dealer .. very shady business practices

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback, and we're truly sorry for the negative impression left after your visit. It's never our intention to make any part of the process feel unprofessional or confusing, and it sounds like we've fallen short here. We would love the opportunity to address this situation further if you're open to discussing it. Please reach out at your convenience. Thank you, Kevin Cadena - General Sales Manager - 862-457-0646

Excellent service and prompt response.

Excellent service and prompt response. Will continue to make my dealership. Thank you Lynns subaru

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for leaving Lynnes Subaru a five-star review! We are happy to hear that our team was helpful and delivered excellent service.

I always feel confident that I will receive professional

I always feel confident that I will receive professional and competent service at Lynne’s Subaru. Special thanks to Aryana for her consistently friendly and able attention.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Erika, we’re happy to hear you feel confident in our team’s service! We’ll pass your kind words along to Aryana. Looking forward to your next visit at Lynnes Subaru!

I have been taking my BRZ to Lynn’s for maintenance.

I have been taking my BRZ to Lynn’s for maintenance. Louis is extremely knowledgeable and helpful. I recommend both him and Robert wholeheartedly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your continued trust in our team! We'll be sure to pass your kind words along to Louis and Robert. We are grateful for your business and your support, and we hope to see you next time at Lynnes Subaru!

The teams is very friendly, customer caring,

The teams is very friendly, customer caring, knowledgeable and professional. I enjoy visiting their service department for maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're delighted to hear that you enjoy visiting the service department at Lynnes Subaru! Our team takes pride in providing friendly and professional care. Thank you for your kind words!

It was my first service visit every thing was done in a

It was my first service visit every thing was done in a timely mannerall so the Clark at the receptionist desk were very helpful and professional about all my needs, all so the waiting area was comfortable and had complementary coffee for customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Stanley, we're delighted to hear that your first service visit at Lynnes Subaru was a positive experience! Our team is committed to providing timely and professional service, and it's great to know you enjoyed the comfortable waiting area. Thanks for sharing your feedback with us!

Polished salesman.

Polished salesman. Good cars. DO NOT EXPECT Help once you hand over check. Prepare to advocate for any follow up. Be careful that new car iit might be on E, when you leave. Disappointed !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate your feedback and are sorry your experience has declined post-purchase. I would like the opportunity to address any concerns directly and ensure you feel accommodated moving forward. Please feel free to reach out at your convenience if you're open to discussing this further. Thank you, Chris Cardona - General Sales Manager - (908) 574-1520

As usual excellent service at Lynne’s Subaru.

As usual excellent service at Lynne’s Subaru. Serviced my car right on time & customer service is the best. Would recommend Lynne’s to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Joan, thank you for recommending Lynnes Subaru! We're delighted to hear that our team provided excellent service and punctuality. We look forward to serving you again in the future!

Good work at Lynnes Subaru and especially Olga.

Good work at Lynnes Subaru and especially Olga. Made things fun and enjoyable to deal with as far as dealerships. Accommodated many things, such as, trade-in value, keeping price, and mostly given travel endeavors, expedited paper work. Good job, and thanks Olga. 🫠

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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