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Thank you for looking me up on DealerRater. I want to start by saying that I am NOT your typical car sales consultant. I don't sell cars...I assist people in buying them. When you contact me, I will be your assistant in choosing the right vehicle for you and your family. After you have chosen a vehicle, I will then assist you in getting the best price guarantee from Terry Lee Hyundai. 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I just recently started at Terry Lee Hyundai after a lengthy career in guest service in other industries. Please have an Excellent and Exceptional day and stop by to see me at your convenience so that I can show you what I have in stock!","emailTxt":"aloper@terrylee.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/d0b45a68d113.jpg","drDealerId":105165,"dealerEmpStartDtUtc":"1533081600","industryStartDtUtc":"1533081600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":551955,"personPtyId":51635277,"firstName":"Jordan","lastName":"Craft","titleText":"Sales Consultant","emailTxt":"jcraft@terrylee.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":105165,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":479593,"firstName":"Moe","lastName":"Othman","titleText":"Sales consultant","emailTxt":"mothman@terryleehyundai.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":105165,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":525776,"personPtyId":44242481,"firstName":"Tracey","lastName":"Heindel","titleText":"Sales and Leasing Consultant","emailTxt":"theindel@terrylee.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/77f0ef5a1470.jpg","drDealerId":105165,"certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 8:00 PM

Terry Lee Hyundai Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 8:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2015

People love to buy, but hate to be sold. We realize that buying a vehicle is a big decision for most people; the process

...

of finding the right vehicle that meets your needs and fits comfortably into your budget takes time. At Terry Lee Hyundai we are committed, online and in our showroom, to giving you all the information you need to make an intelligent decision. We are confident that if we help you find the right vehicle at the right price, when you're ready to buy, you'll come and see us. Best price plus a little TLC, you gotta see Terry Lee!

"For the best Price + TLC you gotta call me, Terry Lee! 317-674-7401 Call me direct!"

Service

Air Filter Replacement

$73.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
467 lifetime reviews. Includes reviews of Terry Lee Hyundai from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 28, 2018

    Juan Is Very Help And Very Professional. He Is The Best And Honest. Highly Highly Recommend Everyone To Go See Juan When You Are Looking To Purchase A... Vehicle. SUPER AWESOME EXPERIENCE........ THANK YOU ALOT JUAN. HAPPY CUSTOMER LARRY MURRAY

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Juan Moore

    Sales Consultant

    (5.0) 32 reviews

  • 1.0 out of 5
    October 5, 2018

    I would expect great customer service buying a car at this location. If you do purchase a vehicle at this location make sure to check that they have completed... the required paperwork with the State of Indiana prior to going to the BMV to get your car plated. The response when I communicated to the Sales Manager that I was not able to get the car I purchased plated was "RIDE IT OUT". When I asked what he meant he said drive on an expired paper plate until we have your paperwork completed. There was no care or concern for the fact that my 18-year-old daughter would be driving illegally. This issue could have been easily solved if the individuals at Terry Lee Hyundai would have communicated with there customer that they had not completed the title work on the new vehicle. Rather they let me waist an hour at the BMV to find out on my own then have the amazing display of customer service to tell me to "RIDE IT OUT".

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cross Pohl

    Sales Manager

    NOT RATED

    Jennifer Hicks

    Sales and leasing Consultant

    NOT RATED

  • June 12, 2018

    I felt like I was at Grandma’s house as soon as I pulled up. The car was running and ready to go when I got there. Michael was one of the best salesman... I’ve come across. He genuinely cares about your needs and there is no pressure to do anything you don’t want to do. He is very experienced and knowledgeable. I would recommend asking for Michael for sure! The facility was beautiful and very welcoming. The whole staff was very helpful and very polite. I would HIGHLY recommend Terry Lee!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 28, 2018

    Ace found me a great deal on a reliable car for my daughter. Three years strong! I prefer to work with Ace and his team in the future! Honest and fair.... I've had maintenance work as well. Their integrity and thoughtfulness are consistent.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ace Dastour

    Used Car Manager

    (4.8) 22 reviews

    Lucas Duran

    Preowned Sales

    NOT RATED

  • 1.0 out of 5
    August 25, 2018

    I visited the Service department a half hour before closing for routine maintenance. The door opened for my car then shut again, and then a Service Consultant... came out of a side door and instead of asking, 'Can I help you?' he asked why I was there! I told him I just wanted to get routine maintenance. He said it was too close to closing and his people were getting ready to leave. He said I could come back on Monday. I won't be going back. I visited sales for a Tucson before and didnt like the True Car saleswoman, too pushy & didn't give me all the info I needed about a lease. I'll drive to Ray Skillman, where I purchased my car. It's a long way for me, but after this, I won't be going back to Terry Lee.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 25, 2018

    Worked with Zach on buying a truck. He was very patient and found what I was looking for Appreciated the no pressure sales! I would recommend Zack for... anyone looking for a vehicle

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business and your 5 Star review!


    Worked with:
    Zachary LaRose

    Sales consultant

    NOT RATED

  • 5.0 out of 5
    July 6, 2018

    We bought one car from Terry Lee Hyundai and then we took advantage of the 3-day return policy to upgrade to the next model up. I have to say that both... the original purchase and the trade-up were smooth and fair. Jennifer Hicks was just excellent through the whole process as was the finance team (both members that we worked with). We didn't lose anything on the deal, as one might expect you would, and we absolutely love the model we ended up with. Jennifer drove hours to go get our car and have it to us the same day! The car runs perfectly, has all of the features we wanted, and it is such a better fit for our family. They treated us right and ensured we'll be repeat customers.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5 star review and your kind words. Enjoy your new Hyundai!


    Worked with:
    Scott Diehl

    Finance Manager

    (5.0) 6 reviews

    Stephanie Flanigan

    Finance Manager

    (4.9) 89 reviews

    Jennifer Hicks

    Sales and leasing Consultant

    NOT RATED

  • 1.0 out of 5
    June 28, 2018

    My experience with Terry Lee Hyundai in Noblesville Service Department was appalling. It started on May 19 when I came in for an oil change and requested... them to fix my driver???s side mirror due to it not rotating anymore and I am still within the warranty. After the technician confirmed it was fixed it stopped working again before I left the dealership so a mirror kit had to be ordered and I would get a call back when the part was in. No call back, so after two weeks I reached out to them and of course the part had been delivered a while ago. The second time in they said it was now a wiring issue and the mirror kit that was ordered is not to be used. So, they rewired the mirror and the next day it stopped working again. Now today (3rd time in & almost 40 days later), I was the first to arrive in the morning because I had appointments and the rep (Corey) assured me it will take less then 1 hour. After more than 1 hour my car has not been touched yet and after breaking up a funfest between the service manage and the two service technicians they finally started on my car. The new excuse was the printer is broken but they still found the required part in a couple of minutes. After two hours, myself already pissed off at the lousy service, they pulled my car around and told ready to go. To avoid a 4th time in I tried the mirror and of coarse it still did not work! Now they checked for known issues with the Sonata (which should have been completed at my first appointment) and confirmed this happens quite a lot with Hyundai Sonatas (poor quality). The mirror was finally fixed which took twenty minutes. I was offered a free oil change by the Service Manager due their Service Dept. inadequacies. How can I or anyone else ever trust them to successfully complete an oil change? NOT ME!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to complete the review. Your feed back helps our dealership get better. We will work hard to make sure this does not ha...ppen again. Please feel free to reach out to me directly. Jim Smith General Manager 317-674-7400

  • 5.0 out of 5
    June 20, 2018

    Sarah provided an easy, informative car experience. She wanted to make sure I experienced every Genesis ride I had questions about. It is a fabulous car... line. Genesis offers more luxury for the money than any other luxury brand. I highly recommend Sarah at Terry Lee Genesis!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words and great review!

  • 5.0 out of 5
    June 9, 2018

    If I could give Jennifer more than 5 stars I would. She is very friendly, down to earth, personable and thorough. She is a low pressure sales person that... really has your best interest at heart. The other staff members are inviting and helpful as well. They did everything they could for me to get the vehicle that I wanted. I???ve never had a bad experience at a Hyundai dealership but this one set the bar for me.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your 5 star review of Terry Lee Hyundai!


    Worked with:
    Scott Diehl

    Finance Manager

    (5.0) 6 reviews

    Cross Pohl

    Sales Manager

    NOT RATED

    Jennifer Hicks

    Sales and leasing Consultant

    NOT RATED

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