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Motor City

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (78 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (78 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Overjoyed amazing service above and beyond

I was not educated on vehicles at all being that it's my first purchase. Mezz and Kevin took real good care of me. They educated me in everything that I needed to know moving forward with my new purchase. I'm not just saying this but I really recommend these guys. They're great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Trustworthy gentlemen, helpful, patient,

Recently Brought a Nissan Rouge SUV from Motor City back in June of this year. I was looking for a car for the past month and they had a great selection of cars to choose from. Salesman Kevin provided my family with what We needed. Affordable Prices and no gimmicks!! Honest throughout the whole process. Thank you So Much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service ! I recommend them to everyone !

Great service that I would recommend to everyone! I purchased a 2014 bmw 228 coupe! The car was clean! The rep gave me a free CARFAX which showed all the history of the vehicle. There was no accidents and the detailed history really helped me make a great choice. I was also given a 2 year extended warranty and I am so excited about this car. They gave me a great deal for this car and taught me how to maintain it ! Thank you everyone for helping me get into a car that I actually wanted !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service! I definitely recommend it.

Highly recommend! Kevin went above and beyond to make everything go smoothly. The car that I purchased is amazing! Very respectful service and I would definitely give them a try!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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very unhappy

Keven was rule, wasting my time. Never came to this dealers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The worst service

Never recommended this dealership, bad customer service

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Terrible customer service

Called to get an information about a car, salesman was so rude and he hung up on me.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Best decision ever! thanks Keven And Mezz

I was shopping around keven and mezz made sure i was comfortable and confident in my purchase it has been a few weeks no issues they have been with me through the whole process thank you again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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An amazing deal for a used car!

So me an my wife have been looking to purchase a new vehicle . We were looking for a very specific one . The infinity g37x 2013 . Literally looked everywhere and couldn’t find it . Till we came to motor city . The sales rep that helped us out was kevan . He was very patient with us and made sure he gave us the best deal possible . Also helped us to find a reasonable insurance . We will be recommending motor city to our friends and family after this amazing experience we had thanks to kevan .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ask for Kevan, service is A

I received the best service from Keven! The amount of dedication he put in helping me get my car is greatly appreciated. He made sure I understood everything from the moment I walked in all the way up to helping me get my car! He was patient and understanding to my concerns and situation. He made sure I was satisfied before moving forward with any decision. For anyone looking to get a car, I highly recommend that you see you keven, you won’t regret the exceptional service you’ll receive from him. He’s kind, upfront, and driven to make sure you get what you came for ! Thanks Keven

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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