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Always top notch service
Service over the period of 2 Volvos has been better than any other dealer or independent shop over my 50 years of owning cars. I can’t afford a new Volvo, and my slightly used Volvos have been great and satisfying to drive.
We loved working with Jose and David at Tacoma Volvo in the selection of our new XC40. We have owned other Volvos (which we also loved) and am really happy with their expertise on the selection and the quick process through financing our vehicle. We would highly recommend them to our friends and family.
Long wait for repairs.
My car was there for 2 and a half weeks. From my appointment date. It wasn’t looked at for 5 days. Looks like they need some techs to help do the work. They replaced a known problem from Volvo which is the sunroof tub. The car was 1,500 miles out of manufactures warranty but no help to be found from Volvo. Then I spend $5,000 on the repair and they don’t even vacuum out the car. No proof that it was cleaned inside where the tech was working. So I have to disinfect everything due to the pandemic. You will get you car fixed eventually.
Dream car - XC60 T8 Recharge R-Design.
We have had a long term relationship with Volvo of Tacoma. 4 years of servicing our XC90. This is the 1st time we bought a car from them. We were contacted by Christopher Gauthier when we made an internet/FaceBook inquiry. It was seamless from there, excellent offers on our 2 trade-ins and an exceptionally offer on the unicorn of XC60 the T8 R-Design PoleStar. Thank you Volvo of Tacoma.
First time customer. Very impressed with the service dept. Kyle helped us with our appt., which we had to change 3 times. He was professional, accommodating and helpful. You have a comfortable facility.
Excellent service as always and I am always greatf
Excellent in everyway.The safety measures taken were outstanding .The service was friendly and great as always and very much appreciated.I highly recommend your facilities to everyone.
Yearly service on Leased Volvo
Everyone was kind and courteous. The service only took 1 1/2 hours... Liked that they were so diligent about health and safety practices during this time of Covid19.
Good Consistent Service
The annual service is always the same: excellent, courteous, and timely. The service reception and service area are spotless. The service advisors and the service experience is the single factor that greatest influence factor in equation of from which brand and dealer for purchase of my next vehicle.
Warranty replacement of sunroof motor
Bob, Rex, very professional woman that was there when I picked up the XC40 on Saturday, were all awesome! They kept me informed during the process.
Great service for our routine maintenance check
Our service advisor, Rex, was very helpful and made the experience enjoyable. We definitely appreciated the communication via phone and text messages. The service, as always, was great!