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I brought my 2016 Nissan Rogue in for them to diagnose what was wrong with my car, after looking at it they determined it to be the Transfer Case. When... they told me that it would cost $4,400.00, I started looking elsewhere. Bottom line is I found a used one $2,500.00 cheaper than a new one (used with 2,000 miles certified). I had the Chevy dealership in town replace it. The problem was not in the transfer case, and once I realized I just made a pretty pricey repair to my car that it DID NOT need I called Janesville Nissan where they took zero responsibility for mis-diagnosing the problem. I asked for a refund for the mis-diagnosis and the manager Mark said NO. He did offer to re diagnose the car but after wasting close to 2 grand on their first diagnosis why would I do that.
Great people to work with. Easy buying process. Would recommend to buy a vehicle from their dealership. They have an outstanding facility and a great inventory... to choose from!
janesville nissan sold my daughter a 2016 versa with a dent in the roof of the car and no second key when we called them they said there is nothing we... can do bring back the car didn't tell us about the dent or the key in my buying cars over 40 years this is the worst dealer ever if you want a nissan rockford or crystal lake Louie bertone
Thank you for taking the time to provide us with feedback. We sincerely apologize your needs as a customer were not met. Without this valuable feedbac...k, we would be unable to improve, so thank you for letting us know there was an issue. We will continue to work to provide top notch customer service so we can hopefully earn your business in the future.
great service, great team, from buying experience to service experience a great place to do business. I am sure to do business in the future.
For personal attention from honest, knowledgeable and genuinely nice people, I would HIGHLY recommend seeing either Baker or John at Janesville Nissan... when you are looking for your next vehicle purchase! They are THE BEST!!
I thought the buying experience at Janesville Nissan was top notch the dealership went above and beyond my expectations to help me purchase a new vehicle
Thanks to Baker, the GM, Otto in Sales and Randy the Finance mgr. in making this an easy buying decision. Professional, friendly and helpful in answering... all my questions and concerns. If you are shopping for a Nissan, you owe it to yourself to talk to this group. You won’t be disappointed!
Excellent Salesperson/ Sales Manager. Outstanding dealership with a great service dept. Highly recommended to all my friends and co workers. If you want... a fair deal call Baker!
I bought a 2015 kia sedona from Janesville nissan very professional as well as friendly they worked very hard to make it happen for me Otto is your salesman... he is awesome
Best experience in buying a car from well experienced and very friendly people. I traded my 2015 Murano for a 2017. The whole process of trading in, financing,... paper work and the delivery of the new vehicle were as easy as 123. In my personal experience Janesville Nissan is the best place with a wide selection of new and used vehicles with experienced, well trained and friendly staff.