Audi of Memphis

Tom /sales manager and Curtis Copeland were absoletly outstanding!! I could not have asked for better service any where. Fanstastic customer service at... Gossett/Audi/Memphis. I felt very pampered. Thanks for everything, Cindy Lou Henson

The staff was very disrespectful. I over heard the staff members making jokes about me because I was a young female. My gender or age should not be discriminated.... I would never buy a car from this dealership.

Had a positive experience with the company. They were very helpful and didn’t pressure me into buying anything, setup several test drives and I decided... to purchase an Audi Q7.

I had my car towed last night after hitting a pothole and popping my tire. Called Audi Memphis and talked with Tracy this morning. Tracy indicated service... was very busy but he would do the best he could to get me the same tire for my car. Tracy scrambled and got a tire that would normally take until the following Tuesday. He also made sure a recall was fixed on my car. Thank you for going above and beyond to get my car back same day after a last minute drop off.

This dealership is very fast to make the deal but very slow to provide service. The leadership should monitor customer satisfaction of the waiting customers.... I called for an oil change and tire rotation and could not be seen for 6 days. This would place the service on a Saturday which I avoid because the last Saturday oil change that I Scheduled at this location took 7 hours to complete. When I asked the service writer to connect me with the manager so that I could voice my concerns, the writer promptly disconnected the call. The service for my vehicle has been paid for in advance so there seems to be no urgency to provide service because no additional monies are being tendered. It’s unfortunate that the reliability of the service doesn’t mirror the quality of the product.

Great buying experience with Kerry and Jordan Purchased car from Chicago, flew to Memphis, drove it home. Would recommend Gossett to anyone looking... for a new or used Audi.

We had an amazing experience at Gossett Audi from the minute I walked in and was greeted by Will George. I was not sure which vehicle that I wanted but... Will took a lot of time with me and was very patient while I was deciding. Obviously the car was very important to me but the customer service that I received was also. Will did a great job explaining the vehicle and by delivering the car!The Audi team , Chip Pleasant, Bink Hare, Jordan Norton, and Will George exceeded my expectations! Love my A6!

Great service. Received a loaner and no charge for the service. My car was washed.

Great service. Received a loaner and no charge for the service. My car was washed.

As always, my experience with Jeff was very professional and thorough. I've been a customer for almost 20 years and have never had a disappointing experience.... It is very nice to do business with such a quality dealer - only wish it was not so far away.