Deskins Motors Campbellsville

3.6 out of 5 3.6

Reviews

3.6 out of 5 3.6
21 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    February 8, 2020

    Best car experience ever! Bought a mustang sight unseen from Kentucky and shipped to New Hampshire with ZERO problems! Best dealership I've EVER worked... with!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    February 1, 2020

    I do not recommend working with Deskins based on our experience. The sales manager Rip hung up on me when I asked for a "yes or no" if they would accept... our offer or not. There were several issues with the vehicle we were interested in that they did not disclose (cracked windshield, dented door, weak batteries, etc). They like to play the used car sales games. We ended up purchasing elsewhere.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 25, 2020

    Do not trust the cars you buy from them And don’t trust them when they tell You there is warranty on the car when you buy it. They’re a bunch of crooks.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    October 23, 2019

    Good experience, very helpful. Thanks everyone, we appreciate everything you did for us. We are looking forward to doing business with you in the future.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    March 6, 2019

    I bought a used vehicle here and 9 days later the transmission went out. They offered to pay for labor but I had to pay for the transmission. When I got... it back it was making a noise. It was later identified as an issue and I had to bring it right back not even 30 minutes after I left. I will not be getting another car or service from this establishment. They all have great attitudes but overall I’m not satisfied with the service

    3.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 23, 2019

    Shady dealership, we bought a vehicle and had it for almost a month but they kept screwing up the paperwork so now we had to take it back and I found... out they were trying to use my credit on 2013 30,000$ truck that I never seen or sign papers on, shady people and dealership!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 11, 2018

    We recently bought a used Nissan Rogue from this deskins with Sam being our salesman there. We had a very pleasant experience with the whole process. After... we drove the car a considerable amount of miles we had the check engine light come on which turned out to be an O2 sensor. Sam went out of his way to accomidate us for the inconvenience including sending us a check towards the bad sensor which was not requested and totally unexpected! We would definitely buy another car through this dealer based upon our experience and the likes of Sam! :-)

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 10, 2018

    I took a drive to Deskins, expecting to just get some info on a car. After 20 minutes of talking to Sam H. and the Owner J. Deskins, I knew I could trust... these guys. Sam was knowledgeable and never pushy. The team kept the building open two extra hours to let me finish the buying process. They walked me through each step of the process and let me know my options. These are high quality guys.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    August 14, 2018

    It was a slow process and they forgot things and just didn’t seem very professional, nobody wants to sit at a dealer for 2 hours waiting. Slow ��

    3.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 19, 2018

    Talked to Sam all day today. He was more than helpful with out first time buying experience. Did everything he could do to help us and put us a the nicest... vehicle we’ve ever owned! Definitely recommend

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews