Finance Auto Group

Reviews

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3 lifetime reviews.

  • 1.0 out of 5
    August 11, 2015

    Save your money and go somewhere else. Cars are not inspected nor repaired just washed and put on the sales floor. if "repairs" do have to be made the... parts come from junk yards or other cars on the lot. A lot of promises are made from the sales and managers here but little is done for the customer. most of the cars were dirty and smelled of beer and cigarettes. oh and the bathrooms smell like urine.

    1.0 out of 5
    Customer Service
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    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    hey Joe how are you my friend !!i will like to help you but i dont know who been helping you the day you come to see us and i need to know what car do... you buy from us and see if is true what your saying about us,,... I really apologies about this mystique..Give us one more chance to help you..

  • 1.0 out of 5
    June 16, 2015

    I inquired FOUR times about a ford escape this auto group had for sale and the only thing the sales associates would do is call my phone and leave no voice... mail of who was calling and when I returned a call 5 minutes later they had no idea who called me. I asked for the carfax on a car and the only thing the sales associate would do is ask when I was coming in to see the vehicle. any other question I asked him ( such as where the vehicle came from) he would say he did not understand the question.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • May 25, 2015

    Emailed to ask questions about the mileage of a Nissan Titan. Received no response.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Good afternoon Gil, I apologize any inconvenience this has caused you but looking at our CARS.com AD it shows this truck has 134,464 miles listed. Th...ere could have been a miscommunication and it's possible you inputted your email wrong perhaps. Our sales staff take pride in their job and do great work in answering any questions our customers have. Here is the link to the ad and I will personally be glad to assist you: http://www.cars.com/for-sale/searchresults.action?PMmt=1-1-0&crSrtFlds=stkTypId-feedSegId-mkId-mdId&feedSegId=28705&isDealerGrouping=false&rpp=50&sf1Dir=DESC&sf1Nm=price&sf2Dir=ASC&sf2Nm=miles&zc=92335&rd=10&stkTypId=28881&mkId=20077&mdId=22171&yrId=20200&searchSource=GN_REFINEMENT. And please, it would be great full if you can remove the bad comment you put and looking forward in doing good business with you.. Thank you. William Salazar Manager @ Finance Auto Group (909) 441-7321