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Honda of Murfreesboro

4.8 out of 5 4.8
Rectangle 48
Sales
Service Closed

Honda of Murfreesboro Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 8:00 PM

Sunday

Closed

Service

Monday

6:00 AM - 6:00 PM

Tuesday

6:00 AM - 6:00 PM

Wednesday

6:00 AM - 6:00 PM

Thursday

6:00 AM - 6:00 PM

Friday

6:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2015

At Honda of Murfreesboro we understand that price is only one aspect in making your decision as to which Car, Truck or S

...

UV to purchase next. We respect that you have choices and believe that only by providing you with an excellent buying experience coupled with award winning follow-up after the sale can we truly deserve to be your dealership of choice. Also?.not all vehicles are created equal. We stock only the few that can complete our stringent certification process. Only the cleanest, most well maintained are kept in Honda of Murfreesboro inventory. Looking for that certain Accord, Civic, CR-V or the all new HR-V and redesigned Honda Pilot? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car in Central Tennessee Murfreesboro area, look no further! At Honda of Murfreesboro, we stock a large amount of high quality used cars to serve the Central Tennessee region. We are proud to have certified and pre-owned vehicles ready for you to test drive, Today!

"Save Money....Save Time at Honda of Murfreesboro"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1890 lifetime reviews. Includes reviews of Honda of Murfreesboro from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    November 15, 2019

    It's been months of chasing them around for information regarding my car. For example, It took a month with no follow up from them (only me) for an ESTIMATE!... Then, I only got a price, and when I asked for the estimate, I had to wait another week and a half. I've been trying to get an idea of how much I've spent on my car this year, and I've made three phone calls, left two voicemails, with NO reply, asking for someone to send me a breakdown about how much the provide for what cost in their oil change (since it includes other car costs like a car wash and tire rotation). Literally, I just want to get one little email. I'm so over working with them! I've also emailed back to them requesting feedback with my concerns and surprise...no response! This Honda dealership has disgraceful service! It stinks too, because I try to give the benefit of the doubt, but it's now been about 5 months of me chasing and chasing for every single need.

    1.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    3.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good Morning,I am Craig Butler, the Public Relations Manager at Honda of Murfreesboro. I appreciate you bringing this to our attention.I noticed there... is no contact information for you on the Review. If you would like to discuss your rating you left for our dealership, please feel free to email me at cbutler@hondaofmurfreesboro.com. Thank you.

  • 5.0 out of 5
    July 12, 2019

    My experience at Honda of Murfreesboro was excellent. I would highly recommend anyone interested in purchasing a new/used vehicle go check them out. Honda... Blake Collinsworth our salesman was very knowledgeable in helping us pick a vehicle that was right for us. A++++Dealership

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your Business and Awesome Review!! Welcome to the Honda of Murfreesboro Family.


    Worked with:
    Blake Collinsworth

    sales

    (5.0) 19 reviews

  • August 1, 2017

    Used car was very nice, price was good, everyone was friendly, Experience was very good.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    June 22, 2019

    Cars.com ask me to write a review. A 2010 Honda Pilot was listed on their website for 10,400 as well as on CarGurus for the same amount. When I went to... the dealership to look at the vehicle, the salesman said there was an error on the website and that the actual price was 11,889.00 I couldn’t believe that you would not honor your advertised price. I cannot remember the salesman name and I threw away his card. He did write me a proposal

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ronnie, Thank you for your review. Our prices change daily with the pricing tool we use on our Preowned vehicles. By us using a third party pricing t...ool, sometimes there are errors when transmitting pricing. We strive to sell every vehicle we can to customers as long as the pricing makes sense to both parties. Sorry we could not come to an agreement.

  • 1.0 out of 5
    May 30, 2019

    DO NOT SHOP HERE!!!!! They will act like you're approved to meet sales quota then deny you! Very inconvenient and unprofessional. They held my money for... 3 days...im sorry it doesn't take that long to get approval! If u wanna be sold a dirty car with shining tires then this is your place to visit but they are liars!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Even though we try to help every customer with the purchase of their next vehicle, unfortunately we cannot always help. Outside of our control issues,... sometimes arise that impedes the process of being able to finalize every car deal. Bank Approvals are not up to the dealer but are at the lender's discretion after the lender does their due diligence and verifications. Selling a vehicle and taking care of our client is always our goal. If we can ever help in the future, please let us know.


    Worked with:
    Heath Elliott

    (4.9) 78 reviews

  • 5.0 out of 5
    May 26, 2019

    Honda of Murfreesboro never fails to deliver. Blake Collinsworth was our sales associate and he was absolutely fantastic. Blake did not make us feel pressured... at all at any point of sale which was so important to me. By the end of the experience he felt like family and has followed up with us several times to ensure that we are happy. Barton, the associate who helped us finance, was outstanding as well. He was so accommodating and worked hard to get us the best payment plan with Ascend. Everything about the dealership was overly satisfactory - the cleanliness, the amenities offered by every associate, the snack and rest area, and the whole process of buying a car was so streamline. Bravo, Honda of Murfreesboro! Thank you for being so good to our family. We will be back.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the Awesome Review of Blake Collingsworth and Barton Sallee. We appreciate your business!!


    Worked with:
    Blake Collinsworth

    sales

    (5.0) 19 reviews

    Barton Sallee

    New Car Sales

    (4.9) 140 reviews

  • 5.0 out of 5
    April 22, 2019

    After the worst new car experience of our lives (with our beloved Honda brand, no less), I researched Honda dealerships in the Middle Tennessee area and... found Honda of Murfreesboro to be the most highly rated, not only for sales, but also for service. I wanted my sister to have a service team she could rely on and fully trust going forward--one that would not only make promises, but follow through and fulfill them, even if it meant driving a bit further from home to have her car serviced. We spent over eight hours in this dealership this past weekend purchasing a nice, late-model, used car for her to use. EVERY individual we interfaced with, from reception to sales to service to finance to corporate leadership was exceedingly friendly, patient, knowledgeable, and helpful. We feel good going forward that we have found the perfect Honda dealership to trust with the care of her vehicle, and expect to return to Honda of Murfreesboro as satisfied customers for many years to come. Thanks to a great team for not only "talking the talk," but "walking the walk." Your high customer ratings are now completely evident to us, and exceedingly well-founded. Keep up the great work!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the Glowing Review of our Team and Dealership!! We appreciate you and your business. Welcome to the Honda of Murfreesboro Family...!!


    Worked with:
    Sam House

    Service Writer

    (5.0) 121 reviews

    Heath Elliott

    (4.9) 78 reviews

    Stan Quevedo

    Sales

    (5.0) 13 reviews

    Barton Sallee

    New Car Sales

    (4.9) 140 reviews

    Dathan Mcalpin

    New Car Sales Mgr.

    (4.8) 59 reviews

  • 5.0 out of 5
    April 11, 2019

    Most down to earth place and person to go too! Best customer service ever. Chris is really an amazing guy to work with and tried his best to help me out... .

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joe Semmes

    Finance manager

    (5.0) 69 reviews

    Chris Vasilik

    sales and leasing

    (5.0) 12 reviews

  • 5.0 out of 5
    March 23, 2019

    Went to the dealership looking for a new car late on a Friday and all the staff was incredibly knowledgeable and helpful. They stayed after hours to make... sure I was all set. The salesman that helped me, Chris Vasilik, made sure I was informed and comfortable with the decision I was making and helped me every step of the way. The person in finance, Barton Sallee, also made sure I was comfortable with the deal I was making. He explained everything very clearly. I would recommend Honda of Murfreesboro to anyone who is looking for a new Honda.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the business and the Awesome Review!! We appreciate you very much. Congrats on your New Honda!!


    Worked with:
    Chris Vasilik

    sales and leasing

    (5.0) 12 reviews

    Barton Sallee

    New Car Sales

    (4.9) 140 reviews

  • 5.0 out of 5
    March 11, 2019

    Grant Tarpley's customer service skill is awesome and really helpful. I would definitely recommend going to grant for the best service and amazing experience.... He has really good listening skills, and is really understanding. Thankyou for the best service grant.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your Service Business and Awesome Review of Grant Tarpley and our Team!!


    Worked with:
    Grant Tarpley

    Service Writer

    (5.0) 101 reviews

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