Reviews
I would just like to say Thank you for everything you
I would just like to say Thank you for everything you have done, you stood by your word, cant tell you what that means today. I give 5 stars your people are friendly and polite . just a Big Thank you .Tommy and his crew are the best.
I would just like to say Thank you for everything you
I would just like to say Thank you for everything you have done, you stood by your word, cant tell you what that means today. I give 5 stars your people are friendly and polite . just a Big Thank you .Tommy and his crew are the best.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much, Mark! We truly appreciate your feedback about your experience at Fox Subaru. It means a lot to us that you felt supported and valued. We look forward to seeing you again soon! Best, Ryan Coe, GM, rcoe@foxmotors.com
Great Service
Even though I stopped by the dealership later the same day for a brief tutorial, I was pleasantly surprised that my new car could be delivered to me. This was especially helpful since my own car was not working at the time. My salesman, Lucas Hirt, did an A+ job. He was quick to answer my questions about the different Subaru models and the paperwork went very smoothly. Even when the car did not come in when we expected it to, he was very reassuring and kept me up to date on its progress. I would definitely recommend him to a friend.
Great Service
Even though I stopped by the dealership later the same day for a brief tutorial, I was pleasantly surprised that my new car could be delivered to me. This was especially helpful since my own car was not working at the time. My salesman, Lucas Hirt, did an A+ job. He was quick to answer my questions about the different Subaru models and the paperwork went very smoothly. Even when the car did not come in when we expected it to, he was very reassuring and kept me up to date on its progress. I would definitely recommend him to a friend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle, Mary-Ann. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Lucas was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Ryan Coe, GM, rcoe@foxmotors.com
Great Service
Friendly efficient service. Don't have anything more to say about this. I wish I had this kind of service when I ordered my car. Didn't get features I wanted.
Great Service
Friendly efficient service. Don't have anything more to say about this. I wish I had this kind of service when I ordered my car. Didn't get features I wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to provide this feedback, Wanda. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Ryan Coe, GM, rcoe@foxmotors.com
Trustworth
Trustworthy. My Subaru is 9 years old and I probably could go for service to my local auto mechanic but Fox has done such a good job so far I keep coming back.
Trustworth
Trustworthy. My Subaru is 9 years old and I probably could go for service to my local auto mechanic but Fox has done such a good job so far I keep coming back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Ryan Coe, GM, rcoe@foxmotors.com
Great Service
Excellent customer service and communication, it was very easy to get in touch with everyone. Would easily recommend to another customer looking for a vehicle.
Great Service
Excellent customer service and communication, it was very easy to get in touch with everyone. Would easily recommend to another customer looking for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your compliments and kind words mean so much to us and our team, Zachary! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Ryan Coe, GM, rcoe@foxmotors.com
Outstanding Subaru Customer Service
I have already shared my experience with a number of folks. I was greeted upon arrival, shown to the waiting area and given a number to call if I needed anything. They completed the service in record time, then I was shown out to my car - serviced, washed and ready to go. It was remarkable.
Outstanding Subaru Customer Service
I have already shared my experience with a number of folks. I was greeted upon arrival, shown to the waiting area and given a number to call if I needed anything. They completed the service in record time, then I was shown out to my car - serviced, washed and ready to go. It was remarkable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ginny, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Subaru. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Ryan Coe, GM, rcoe@foxmotors.com
Trade in
Every person I encountered was helpful, answered my questions and responsive when I reached out via email, phone or text message. Dwayne Boyd went the extra mile making sure I got a fair trade in value and arranged to bring that vehicle from the repair shop.
Trade in
Every person I encountered was helpful, answered my questions and responsive when I reached out via email, phone or text message. Dwayne Boyd went the extra mile making sure I got a fair trade in value and arranged to bring that vehicle from the repair shop.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nicole, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Subaru! If there is anything else we can do for you, please feel free to give us a call. Best, Ryan Coe, GM, rcoe@foxmotors.com
Not sure what to put here
Joe was very helpful and kept me updated on my vehicle consistently. The dealership was clean and felt very welcoming. Haley was also very helpful and accommodating.
Not sure what to put here
Joe was very helpful and kept me updated on my vehicle consistently. The dealership was clean and felt very welcoming. Haley was also very helpful and accommodating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words, Courtney. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Subaru, we value our customers and we look forward to seeing you down the road. Best, Ryan Coe, GM, rcoe@foxmotors.com
Facilities
It occurred in a timely manner. Staff answered all our questions. Staff very friendly. Will be sure to return for continued services.
Facilities
It occurred in a timely manner. Staff answered all our questions. Staff very friendly. Will be sure to return for continued services.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sheryl, we are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Fox Subaru, we value our customers and we look forward to seeing you on your next visit. Best, Ryan Coe, GM, rcoe@foxmotors.com
Great service and hospitality
Caden greeted me at the door and helped me with any question’s or inquiry I had about the vehicles I looked at. Wasn’t pushy and gave me options and Jonathan did a excellent job wrapping up the deal explaining every detail.
Great service and hospitality
Caden greeted me at the door and helped me with any question’s or inquiry I had about the vehicles I looked at. Wasn’t pushy and gave me options and Jonathan did a excellent job wrapping up the deal explaining every detail.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jawan, we love hearing about customers who have had a terrific experience at Fox Subaru. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Best, Ryan Coe, GM, rcoe@foxmotors.com