Reviews
Write a reviewAmazing Oil Change Experience
The service team is amazing. In a world where customer service is almost nonexistent, Subaru service is an over the top wonderful customer service experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Cheryl. Best, Ryan Coe, GM, rcoe@foxmotors.com
Radio gone bad
very courteous and competent people that I interacted with but the part that was needed has to be ordered and thus will be weeks until it is actually fixed. Not anyone's fault but bothersome
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to provide this feedback, Ronald. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Ryan Coe, GM, rcoe@foxmotors.com
Fox Suburu
Wonderful Service Center and Showroom, helpful staff and quick service. From purchasing my automobile through Fox Subaru to the service I've received over the past 4 years, it has been a great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sally, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Ryan Coe, GM, rcoe@foxmotors.com
Great Service
The staff was attentive. The service was readily available. The quality was great. I am a repeat customer of theirs and will continue to be.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Edward, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Ryan Coe, GM, rcoe@foxmotors.com
Great service
I Didn’t have to wait too long. It was informed of problems with the car. The car was clean when returned to me. The technician was friendly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Ryan Coe, GM, rcoe@foxmotors.com
Great service
Very. Helpful and informative and efficient with the cars. Service employees are friendly, polite and helpful and go above and beyond
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your compliments and kind words mean so much to us and our team, Marlene! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Ryan Coe, GM, rcoe@foxmotors.com
Great service
Prompt service. Everything I wanted done was done quite quickly and information was given regarding future needs for the car.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words, Beth. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Subaru, we value our customers and we look forward to seeing you down the road. Best, Ryan Coe, GM, rcoe@foxmotors.com
Best service
Efficient, polite, professional & accurate! I saw only people busy with their work & eye to eye contact, even when interrupted! Fantastic dog exercise park.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Peggy, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Subaru. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Ryan Coe, GM, rcoe@foxmotors.com
Awesome Customer Service
The frankness of Dwayne and the ease of going through everything from the paperwork to the final walkthrough of the vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your compliments and kind words mean so much to us and our team, Christopher! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Ryan Coe, GM, rcoe@foxmotors.com
Seamless Experience
The process was seamless and Andrew was excellent! He was very responsive and kept me informed along the entire process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Desiree, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Fox Subaru. Please feel free to contact us if you have any questions on your new purchase. Best, Ryan Coe, GM, rcoe@foxmotors.com