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DCH Acura of Temecula

4.6 out of 5 4.6
Rectangle 48
Sales 8:30 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

DCH Acura of Temecula Hours

Sales

Monday

8:30 AM - 9:00 PM

Tuesday

8:30 AM - 9:00 PM

Wednesday

8:30 AM - 9:00 PM

Thursday

8:30 AM - 9:00 PM

Friday

8:30 AM - 9:00 PM

Saturday

8:30 AM - 9:00 PM

Sunday

10:00 AM - 9:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

At DCH Acura of Temecula we are committed to serving the needs of our customers, whether it's for acquiring a new or use

...

d vehicle or having your current vehicle serviced. Acura's Precision Crafted Vehicles are both innovative and unique. Our certified technicians are fully trained and ready to care for your Acura or other vehicle. We welcome you to visit our store and take a test drive today!

"DCH - Delivering Customer Happiness"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
168 lifetime reviews. Includes reviews of DCH Acura of Temecula from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 20, 2020

    Evyn and Skye I love you guys! It was refreshing to be treated like a good friend when I came to look at Certified RDX's. You both were most professional,... welcoming and personable, giving me a wealth of information and going above and beyond by anticipating possible options for me on a purchase. No pressure, just pure care for making the right fit. After such a pleasant first test drive, I came back for a second look because I trusted you guys. You gave straight up numbers and no BS, nothing hidden. That sealed the deal for me. It was so nice to be treated with dignity and respect. I am so happy I purchased from you! You make a good team, As for the dealership, employees are a reflection of the management and Andy you sure set a good example, supporting your team while making sure I, the customer, was satisfied. The whole buying process was smooth, short and comfortable. I've bought a few cars in my day and you all get an A++ And I LOVE my car! Kathy H

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Andy Prado

    Sales Manager

    (5.0) 12 reviews

  • 5.0 out of 5
    April 4, 2020

    Nice clean and complete service in timely manner. Nice sitting area with coffee and tv and some snacks.very friendly service people and cashier. Car was... nice and clean

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing DCH Acura of Temecula for your service needs! We appreciate the opportunity to earn your loyalty and look forward to seeing you... next time!


    Worked with:
    Kirollos Shehata

    Service

    (4.3) 7 reviews

  • 5.0 out of 5
    February 26, 2020

    Clayton Hermes was a very helpful and patient salesman. He was pleasant to talk to and I at all times felt that he only wanted me to make the decisions... that were in my best interest. The finance manager, Andy Prado, was the most informative and professional person I've encountered in the industry. I'm especially appreciative of how respectful he was of me as a young female customer. Acura gave me the best car shopping experience out of any Temecula dealership.

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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brooke, thank you for the great review of our dealership. We are so proud that your experiences with us at DCH Acura of Temecula have been your best o...f any dealership! Thank you also for the compliments and recommendations of Clayton and Andy. We appreciate your business, and we look forward to seeing you again!


    Worked with:
    Andy Prado

    Sales Manager

    (5.0) 12 reviews

  • 5.0 out of 5
    January 25, 2020

    As always Chad Sobek provided excellent service with his usual friendliness and insightfulness. He is the main reason we keep returning for service! We... have been customers of DCH for over 20 years.

    5.0 out of 5
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    5.0 out of 5
    Quality of Repair
    5.0 out of 5
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    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this wonderful review, your kind words for Chad, and for your continued support of DCH Acura of Temecula! We are so fortunate to... have great customers like you and we look forward to being of great service to you again in the future!


    Worked with:
    Chad Sobek

    Service

    (5.0) 7 reviews

  • 5.0 out of 5
    December 19, 2019

    Your company takes serious attitude toward your after-sale service. The staff there was very nice and fully repaired my car. Great service department.... thanks.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5-star review, Gavin!


    Worked with:
    Kirollos Shehata

    Service

    (4.3) 7 reviews

  • 5.0 out of 5
    November 20, 2019

    Kirollos aka "K" was our service representative this time around at DCH Acura of Temecula. As always, K was absolutely great! We scheduled our vehicle... for service at the last minute with the service manager Chad Sobek (by the way, the best service manager anywhere), and K took it from there. Kirollos has been our service representative most of the time we go in for service, and I just can't say enough abut his professionalism, commitment to taking care of his clients, work ethic and knowledge of Acura vehicles. We have been servicing our vehicles at DCH Acura Temecula for over 16 years, and prior to Kirollos, Chad Sobek was our service representative before his well deserved promotion to service manager. Although Chad still remains engaged with assisting customers with their service needs directly at times, Kirollos has been a tremendous asset and representative of the 5 star service he and this department provides their clients. The Acura corporation needs to really to pay attention to efforts these two gentlemen put forth for customers and their commitment at the dealership in providing the best service anywhere!

    5.0 out of 5
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the 5-star review, Bruce!


    Worked with:
    Chad Sobek

    Service

    (5.0) 7 reviews

    Kirollos Shehata

    Service

    (4.3) 7 reviews

  • 5.0 out of 5
    November 16, 2019

    Best dealership ever jozeph always works with us and knows what we want our services is always excellent from all departments over here would recommend... dch Acura and ask for Jozeph👍

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this awesome review! We are so pleased to hear about your excellent experience with us. I will give Jozef your ...kind regards and we hope to service you again soon.


    Worked with:
    Andy Prado

    Sales Manager

    (5.0) 12 reviews

    Chad Sobek

    Service

    (5.0) 7 reviews

    Kirollos Shehata

    Service

    (4.3) 7 reviews

    Jozef Petricko

    Client Advisor

    NOT RATED

  • 1.0 out of 5
    October 31, 2019

    I would put zero stars if I could!! Horrible. I must say that in all of the years I have been buying cars (over 35) I have never had an experience this... poor with any business in my life. Anthony Caruso GM was rude and extremely unprofessional in his dealings with us. The car we wanted was advertised at one price and then told later to us that it was a much higher price. Advertised on the internet at the price we were negotiating on and then changed on us as at the last minute before we wanted to buy it. Worst dealership I have ever been in. Ever!!! I will never buy a car from this auto group ever. Rude, nasty people who tell you one thing and then do another. Buyer be very aware here!! I hope the owner will get involved with this mess. He needs to know what his employees are doing to customers. I for one will never be back.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi ColemanM, I apologize that you feel you had a less than satisfactory experience with us. We'd also like to apologize that we were unable to come ...to an agreement upon the numbers. If there is anything more that we can assist you with in the future, please do not hesitate to contact us. Regards, Kelly Zala Customer Relations Manager

  • 5.0 out of 5
    October 23, 2019

    We have leased six cars so far from Josef. We are working on two decades driving Acura's. Josef has made the experience quick, simple and fun. I can not... compliment him enough for his professionalism.

    5.0 out of 5
    Customer Service
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    Friendliness
    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this wonderful review! We are so glad to hear about your positive experience with us. I will give Jozef your kind regards and ho...pe to service you again soon.


    Worked with:
    Jozef Petricko

    Client Advisor

    NOT RATED

  • 5.0 out of 5
    September 12, 2019

    Leased a 2019 MDX Advance on Friday, Sep 6th. This replaced a previous 2017 MDX lease with DCH Acura. Was leaning to purchasing current MDX, but the... dealership made such an incredible deal on the new MDX my wife couldn't pass it up (she drives the car the most). Kevin and Ron were fabulous to work with, and Kevin even stayed way past his normal work hours to swap over roof rack crossbars I purchased separately (now that's great customer service)! One issue, the second key fob wasn't fully functioning, and again, Ron and Brad in service went out of their way to make it right, dropping everything they were doing and getting us a new fob and re-programming the car and fobs. Andy in finance was professional and efficient and would highly recommend DCH Acura!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this great review! We are so thrilled that your experience was above and beyond satisfactory. Congrats on your ...new lease! I will give your kind regards to Kevin, Ron, and Brad; we hope to service you again in the future.


    Worked with:
    Ron Alvano

    Internet

    NOT RATED

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