Smail Ford Lincoln

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
77 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    December 21, 2019

    I was going to buy a used vehicle but could not pass up the price they had on the 2019 Ford Ranger.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi James! Congratulations on your new Ford Ranger! We appreciate you taking the time to let us know about your experience. If you have any further que...stions, please give us a call. We're always happy to help!

  • 5.0 out of 5
    November 28, 2019

    We were so impressed when we leased my wife?s Mazda we went back after the lease was up and bought a new F150 XLT and a Mazda 6 TR together.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    James, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Smail Ford! Congratulations on your new v...ehicles! If you have any further questions, please give us a call. We're always happy to help!

  • March 11, 2018

    Dylan helped make buying new car so much easier and less stressful. Everything was explained to me step by step. Also everyone else was very nice and... helpful. When it got to closing time they stayed and finished everything and made sure i was happy before leaving .

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Michael, we're so glad that we were able to go above and beyond your expectations! Thanks again for taking the time to leave us this information about... your recent visit. Take care!

  • 5.0 out of 5
    July 18, 2019

    I was in and out in 45 minutes for an oil change. They even washed my car.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Thomas! We're so happy to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to gi...ve us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    July 8, 2019

    excellent job ! i am very happy with my new tires . the price was very competitive with other venders .i always have smail handle my repairs .

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Girard, thank you so much for your positive comments about Smail Ford! If you ever need anything else from us, please feel free to give us a call o...r stop by. Have an awesome day!

  • 5.0 out of 5
    June 5, 2019

    Pleasanr staff, stress free process, comfortable environment!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Lauren, we're glad to hear you enjoyed your visit! Congratulations on your new vehicle! If you have any further questions, please give us a call. We'r...e always happy to help!

  • 5.0 out of 5
    June 5, 2019

    Smails is number one! Shawn in Ford Service is awesome! The technicians are fantastic! I have bought 10 vehicles at Bud Smail because they are the best!... Jeff HOBBS in sales, Shawn in Ford Service, Troy in GM Service, and the Finance Officer at Smail Kia are all The Best...Period!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 26, 2019

    The staff was very friendly and knowledgeable. We have been a Ford customer for over 50 years.

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    Came in for service or repair
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    Dealer Response

    Hi Marlene, thank you so much for your positive comments about Smail Ford! If you ever need anything else from us, please feel free to give us a call ...or stop by. Have an awesome day!

  • 5.0 out of 5
    May 3, 2019

    Mike McGown is a magician my truck looks great , thank you . And thank you Mr. Smail for caring about customers instead of money !

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    Dealer Response

    Stephen, we're happy to hear you had such a positive experience with our team! Thank you for taking the time to leave a review for us at Smail Ford. W...e're happy we could meet your expectations! We hope to see you soon!

  • 4.0 out of 5
    April 27, 2019

    Airbag was replaced under recall. The job was completed within the quoted time. The fit and finish could have been better, but may be more a factor of... the part itself rather than the work performed.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Smail Ford! We hope to see you soon!

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