Reviews
After a disastrous situation with a purchase from another
After a disastrous situation with a purchase from another dealership, Autobahn stepped in and resolved the mechanical issues with the vehicle, providing a discount on their services to help mitigate the damage. Lesson learned. Thank you, Foley.
After a disastrous situation with a purchase from another
After a disastrous situation with a purchase from another dealership, Autobahn stepped in and resolved the mechanical issues with the vehicle, providing a discount on their services to help mitigate the damage. Lesson learned. Thank you, Foley.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We want to take this time to thank Brennon on such an
We want to take this time to thank Brennon on such an amazing experience. He helped us get two cars that were a perfect fit for the two of us. We recommend for everyone to go see him!
We want to take this time to thank Brennon on such an
We want to take this time to thank Brennon on such an amazing experience. He helped us get two cars that were a perfect fit for the two of us. We recommend for everyone to go see him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Karla invariably shows a dedication to surpassing
Karla invariably shows a dedication to surpassing expectations in addressing and resolving service issues. We have valued working with her over the years!
Karla invariably shows a dedication to surpassing
Karla invariably shows a dedication to surpassing expectations in addressing and resolving service issues. We have valued working with her over the years!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Karla is the reason I continue to buy and have my BMW
Karla is the reason I continue to buy and have my BMW serviced at Autobahn! Karla makes my day enjoyable when I enter the service center !!! Karla makes certain that I have a loan car and my service of my vehicle is completed with care and a timely manner ! Karla is just the BEST !
Karla is the reason I continue to buy and have my BMW
Karla is the reason I continue to buy and have my BMW serviced at Autobahn! Karla makes my day enjoyable when I enter the service center !!! Karla makes certain that I have a loan car and my service of my vehicle is completed with care and a timely manner ! Karla is just the BEST !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Skylar greeted me and was very welcoming.
Skylar greeted me and was very welcoming. I’ll surely be coming back just to see her :,)
Skylar greeted me and was very welcoming.
Skylar greeted me and was very welcoming. I’ll surely be coming back just to see her :,)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Gabriel. We appreciate the kind words and are glad we could provide you with a positive experience!
I recently bought a used car from Jimmy Featherston, and
I recently bought a used car from Jimmy Featherston, and the experience was absolutely outstanding. From start to finish, Jimmy and the entire dealership went above and beyond to help me find the perfect car at the right price. Their dedication and customer and first attitude were evident every step of the way. Even after the purchase, when a minor glitch popped up, they handled it with total professionalism—providing me with a loaner car immediately and resolving the issue within 24 hours. That kind of service is rare these days. Thanks to Jimmy’s honesty, knowledge, and sincere approach, I’ll be doing all my future car business with him and this dealership. Jimmy is not just a great salesperson, he’s a trusted consultant who truly cares about his customers. Billy Reed
I recently bought a used car from Jimmy Featherston, and
I recently bought a used car from Jimmy Featherston, and the experience was absolutely outstanding. From start to finish, Jimmy and the entire dealership went above and beyond to help me find the perfect car at the right price. Their dedication and customer and first attitude were evident every step of the way. Even after the purchase, when a minor glitch popped up, they handled it with total professionalism—providing me with a loaner car immediately and resolving the issue within 24 hours. That kind of service is rare these days. Thanks to Jimmy’s honesty, knowledge, and sincere approach, I’ll be doing all my future car business with him and this dealership. Jimmy is not just a great salesperson, he’s a trusted consultant who truly cares about his customers. Billy Reed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your feedback means a lot to us! Thank you, Billy, for taking the time to leave a review.
DO NOT GO HERE to purchase a used vehicle.
DO NOT GO HERE to purchase a used vehicle. Not only do they not thoroughly inspect the vehicle although they claim they did but they fail to disclose any issues the car has at the time. I bought a vehicle from them which had a leaking radiator that was not apparent at the time of purchase as it's a slow leak. I did confirm with their sales rep Richard Popperwell that the car was inspected and found to be in good condition. Shortly after the purchase I started getting a message stating "Coolant Error" although the coolant levels were fine. When I advised him of this issue when i dropped off the car for them to fix the leather seat that they had promised to fix, Richard advised me that the radiator had a leak and that they are going to replace it. Six months after replacing the radiator, the same message started popping up again and once again the coolant levels are perfectly fine. I tried to get them to fix the radiator again but they are trying to push me off to Mercedes and pay for this repair out of my own pocket. They are claiming that I purchased it in AS IS condition which is great and dandy except the AS IS condition I was provided was that the car was in good condition with no issue whatsoever other than the leather seat that had damage. They are refusing to fix this radiatior which clearly is a defect or their lack of knowledge of replacing a Mercedes radiatior is causing the issue again. This dealership is a fraud and very deceiving. I won't ever purchase another car from them and I will be reporting them to the government agency to make them aware of the fraudulent sales tactics being used by this dealership. Don't say I didn't warn you but I wish I could give Negative stars.
DO NOT GO HERE to purchase a used vehicle.
DO NOT GO HERE to purchase a used vehicle. Not only do they not thoroughly inspect the vehicle although they claim they did but they fail to disclose any issues the car has at the time. I bought a vehicle from them which had a leaking radiator that was not apparent at the time of purchase as it's a slow leak. I did confirm with their sales rep Richard Popperwell that the car was inspected and found to be in good condition. Shortly after the purchase I started getting a message stating "Coolant Error" although the coolant levels were fine. When I advised him of this issue when i dropped off the car for them to fix the leather seat that they had promised to fix, Richard advised me that the radiator had a leak and that they are going to replace it. Six months after replacing the radiator, the same message started popping up again and once again the coolant levels are perfectly fine. I tried to get them to fix the radiator again but they are trying to push me off to Mercedes and pay for this repair out of my own pocket. They are claiming that I purchased it in AS IS condition which is great and dandy except the AS IS condition I was provided was that the car was in good condition with no issue whatsoever other than the leather seat that had damage. They are refusing to fix this radiatior which clearly is a defect or their lack of knowledge of replacing a Mercedes radiatior is causing the issue again. This dealership is a fraud and very deceiving. I won't ever purchase another car from them and I will be reporting them to the government agency to make them aware of the fraudulent sales tactics being used by this dealership. Don't say I didn't warn you but I wish I could give Negative stars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
- BRIAN HODGE
- RAFAEL CAMPOS
- TONY THIESZ
- Cody Cox
- JIMMY FEATHERSTON
- Jeremiah Torres
- Richard Popperwell
- Alaa Kohla
- Ken McLucas
- Sean Musser
- Tony Alsawalha
- Ken Osterloh
- Carl Granger
- Brett Levy
- Richard Garza
- Jason Kopp
- Brandon Lee
- Rachel Rodriguez
- Lee Castro
- Mike Greenfeder
- Eduardo Sanchez
- Emilia Gonzalez
- Yohan Ruiz
- Jenny Drummond
- Diki Sue Terry
- Chris Stoker
- David Powell
- Foley Thomas
- Jason Solley
- Jeff Velasquez
- Joel Barboza
- Karla Rodriguez
- Mark Britton
DO NOT GO HERE to purchase a used vehicle.
DO NOT GO HERE to purchase a used vehicle. Not only do they not thoroughly inspect the vehicle although they claim they did but they fail to disclose any issues the car has at the time. I bought a vehicle from them which had a leaking radiator that was not apparent at the time of purchase as it's a slow leak. I did confirm with their sales rep Richard Popperwell that the car was inspected and found to be in good condition. Shortly after the purchase I started getting a message stating "Coolant Error" although the coolant levels were fine. When I advised him of this issue when i dropped off the car for them to fix the leather seat that they had promised to fix, Richard advised me that the radiator had a leak and that they are going to replace it. Six months after replacing the radiator, the same message started popping up again and once again the coolant levels are perfectly fine. I tried to get them to fix the radiator again but they are trying to push me off to Mercedes and pay for this repair out of my own pocket. They are claiming that I purchased it in AS IS condition which is great and dandy except the AS IS condition I was provided was that the car was in good condition with no issue whatsoever other than the leather seat that had damage. They are refusing to fix this radiatior which clearly is a defect or their lack of knowledge of replacing a Mercedes radiatior is causing the issue again. This dealership is a fraud and very deceiving. I won't ever purchase another car from them and I will be reporting them to the government agency to make them aware of the fraudulent sales tactics being used by this dealership. Don't say I didn't warn you but I wish I could give Negative stars.
DO NOT GO HERE to purchase a used vehicle.
DO NOT GO HERE to purchase a used vehicle. Not only do they not thoroughly inspect the vehicle although they claim they did but they fail to disclose any issues the car has at the time. I bought a vehicle from them which had a leaking radiator that was not apparent at the time of purchase as it's a slow leak. I did confirm with their sales rep Richard Popperwell that the car was inspected and found to be in good condition. Shortly after the purchase I started getting a message stating "Coolant Error" although the coolant levels were fine. When I advised him of this issue when i dropped off the car for them to fix the leather seat that they had promised to fix, Richard advised me that the radiator had a leak and that they are going to replace it. Six months after replacing the radiator, the same message started popping up again and once again the coolant levels are perfectly fine. I tried to get them to fix the radiator again but they are trying to push me off to Mercedes and pay for this repair out of my own pocket. They are claiming that I purchased it in AS IS condition which is great and dandy except the AS IS condition I was provided was that the car was in good condition with no issue whatsoever other than the leather seat that had damage. They are refusing to fix this radiatior which clearly is a defect or their lack of knowledge of replacing a Mercedes radiatior is causing the issue again. This dealership is a fraud and very deceiving. I won't ever purchase another car from them and I will be reporting them to the government agency to make them aware of the fraudulent sales tactics being used by this dealership. Don't say I didn't warn you but I wish I could give Negative stars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Jimmy Featherston is the guy to go to!
Jimmy Featherston is the guy to go to! I recently bought my new BMW, and I couldn’t be happier with the experience. The whole process was smooth and hassle-free. Jimmy was professional, knowledgeable, and made sure I got exactly what I was looking for. I’m loving my new ride, and it truly feels like the ultimate driving machine! Huge thanks to Autoban BMW Fort Worth for making this happen
Jimmy Featherston is the guy to go to!
Jimmy Featherston is the guy to go to! I recently bought my new BMW, and I couldn’t be happier with the experience. The whole process was smooth and hassle-free. Jimmy was professional, knowledgeable, and made sure I got exactly what I was looking for. I’m loving my new ride, and it truly feels like the ultimate driving machine! Huge thanks to Autoban BMW Fort Worth for making this happen
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your feedback means a lot to us! Thank you, Christopher, for taking the time to leave a review.
My advice to stay the xxxx away.
My advice to stay the xxxx away. Ken lies and the GM Jason at the dealership does not follow up after sending him feedback on his Sales team
My advice to stay the xxxx away.
My advice to stay the xxxx away. Ken lies and the GM Jason at the dealership does not follow up after sending him feedback on his Sales team
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
