Landers McLarty Subaru

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
276 lifetime reviews. Includes reviews of Landers McLarty Subaru from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 3, 2019

    Could not ask to be treated any nicer or fairer. I had always wanted a Subaru but hated to go all the way to Memphis or Huntsville. I did my research and... Huntsville it was. My salesman was Stanley Ifedebe, super young man and professional, he made us feel at home and answered all our questions on such a hot day. We drove our new 2020 Outback Limited home feeling good and another item off the bucket list!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are so happy to have helped you finally get into a new Subaru! It means a lot to know you chose our dealership to do business with and we are very ...glad to have earned it. Please don't hesitate to reach out if you have any questions about your new vehicle!

  • 5.0 out of 5
    September 27, 2019

    My wife and I dealt with Lou Birgans buying a 2020 Subaru Legacy. Lou was knowledgeable, friendly, and dealt honestly with us. He was able to find the... car we wanted in a day or two. There was no pressure, no gimmicks and the deal was actually closed over phone texts. When we signed the papers, everything was as we had agreed upon. He familiarized us with our new car and we were on our way in a short time. This is our first Subaru. If we like it, there is no question that I would deal with Lou Birgans and Landers McLarty again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for doing business with us! It was our pleasure to help you get into a new Subaru Legacy! We hope you love it! Please reach out if t...here's anything else we can do for you.

  • 5.0 out of 5
    September 26, 2019

    Everyone we interacted with was nice and accommodating. Having called ahead about a used Outback, Richard help us get straight to the task at hand when... we arrived. He, nor anyone else, acted pushy and didn't use any salesy tactics to get me to agree to anything I didn't want. In addition to that, my girlfriend came with and me and she was also treated with respect and included in the process. I've been to a lot of places where the salespeople focus on "the guy" and ignore "the girl" like she has no say. Happy to say no one was like that here at all. Thanks for a great buying experience!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you so much for sharing your experience with us! We strive to provide our guests with excellent service while meeting their needs. It's nice to ...hear we were able to do just that for you (and your girlfriend)! Please don't hesitate to reach out if you need anything else from us! Enjoy your Outback! :)

  • 5.0 out of 5
    September 11, 2019

    Bought my first Subaru from Landers-McLarty a couple of months ago. Excellent reception from all personnel, especially Bernie. On my first visit I... drove one of my most dirty cars. As I was leaving, Bernie said..."when you come back, I will get that car washed"...Several days later we returned, I saw Bernie and said to him (jokingly).."here is my car to be washed"...and he did while we were completing the purchase of an Outback.. Great response on his part to a little pointed humor from me. Typical of Landers-McLarty personnel. I will see them again when I buy another vehicle.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for the awesome feedback about our staff! We strive to go above and beyond for our customers any chance we get, and certainly enjoye...d doing so for you. We look forward to your next visit!

  • 5.0 out of 5
    September 4, 2019

    Wonderful experience buying a surprise Kia for my sister and brother in law. Jesse and Joey were great to work with on Labor Day, 2019. They quickly detailed... the car and puta big Red Bow on the Hood. As she walked by she remarked about the beautiful Gold Optima with no idea that it had already been purchased and was her car. She was so thrilled she said she slept with the keys that night. My sincere thanks to Jesse Free and Joey for their fine work. Richard

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thanks for taking the time to leave us a great review of your experience with us! We're happy to hear your sister loved her new car!

  • 1.0 out of 5
    September 3, 2019

    We were warned to not use the Landers McLarty dealerships, but we went and gave them a chance on it anyway. My 18 year old daughter saved long for her... first car. It is a used car and she was very excited. This subaru dealership i dont believe even inspected the car when they got it on trade, weve been back so they could replace the windshield wiper motor right after we got it..we live in florence and they are in huntsville, they didnt offer to pay gas, also there were the things like, tires were all very low, oil was low, almost no wiper fluid or antifreeze and a light was out..just normal maint that cars usually get before a sale..overall very unhappy..our salesman i believe did his best, and was friendly and stayed in touch, that was the positive part!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    September 2, 2019

    I purchased a used vehicle found on the Internet. All of my questions were answered promptly and the vehicle was waiting for me when I showed up. Richard... and Kevin were a pleasure to deal with. It was worth the five hour drive to Huntsville.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    It means a lot to know we were able to get you taken care of, especially after the five-hour trek you made our way! We'll always be happy to help addr...ess your questions and concerns! Please reach out if there's anything else we can do for you. We hope you love the vehicle!

  • 5.0 out of 5
    September 2, 2019

    Outstanding In Every Way!!!!! I needed to replace my previous Subaru. They went above and beyond to get me into the vehicle of my choosing! What more... could I ask for!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    We were happy to help you do what we do best! :) We hope you love your new vehicle. Thanks for letting us help you through the process of getting a ne...w one!

  • 5.0 out of 5
    August 30, 2019

    Fast and courtesy service. Very knowledgeable. Very friendly staff. Clean facility. Check in very fast and smooth. Waiting room is great. Always a good... experience every time I have vehicle serviced.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the awesome feedback about dealership! It means a lot to know we were able to successfully provide you with a great experience. Your busine...ss means a lot to us!

  • 4.0 out of 5
    August 26, 2019

    Ben Dougherty was a very pleasant salesman to deal with. His colleague, Sarah Hernandez, took care of the final details. Both of them were non-pushy.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thanks for taking the time to leave us a review about your recent experience with us. We appreciate your business and this great feedback about our st...aff. Please let us know if there is anything else we can do for you :)

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