Auto Plaza Ford Sainte Genevieve

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
47 lifetime reviews. Includes reviews of Auto Plaza Ford Sainte Genevieve from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 23, 2019

    Great people,answered all my questions, kept me updated on everything going on. Excellent service ,answered questions I thought was silly but they answered... anyway, listened to what I wanted and worked toward that.

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    Shopped for a new car
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  • 4.0 out of 5
    September 6, 2019

    The sales staff helped with all my needs and there was no hidden features everything was up front everything was priced fairly enjoyed my experience the... salesman help me set everything up after I bought it well recommend others to go there.

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    Shopped for a used car
    Did not make a purchase
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  • March 5, 2018

    I was in a terrible accident with a semi and my poor little Ford Focus was totaled. But luckily I made it through in one piece. For that reason I wanted... another Ford Focus. I found exactly what I wanted at the Auto Plaza Ste Genevieve. I couldn't find any others this color, low mileage, or price point in the area. However without a car, it would be hard to get down there. I live 45 minutes away. Chrissi, my salesperson, offered to send someone up to pick me up! They even said they'd get me home if I didn't like the car! I love small town dealerships. Once I got there, there was no pressure to upsell me or choose a more expensive car. I was set on this one and luckily it worked out. Chrissi went over everything on the car with a fine tooth comb and explained it's little bit of history so I understood. For a first time buying without backup experience, the staff at Auto Plaza Ste Genevieve made it simple, comfortable, and pleasant. I am so happy with my purchase!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the amazing review! We strive to make all of our customers feel the way you felt.. and we knew you were in good hands when you told us t...hat Chrissi was the one that was taking care of you. Please come back and see us soon!

  • 5.0 out of 5
    February 4, 2019

    Carl was great! He helped me so much and found the right vehicle for me, with exactly everything I wanted! I recommend Auto Plaza Ford Ste gen to anyone!

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    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thanks so much for your kind words about Carl! Our employees mean everything to us - we know that you have a choice where you do business so we are th...rilled you chose to join the Auto Plaza Family! People are coming from all across the country for our national price guarantee. See you in the service drive!

  • 5.0 out of 5
    February 4, 2019

    I bought my Ford f150 at this dealership and was quite satisfied. This past summer bought a 2014 mustang convertible. Worked with Carl on this deal and... felt that they done us good on this car.

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for your five star feedback! We appreciate your business and welcome you to the Auto Plaza Family. We appreciate your ongoing loyalt...y and can't wait to see you soon in the service drive!

  • 5.0 out of 5
    February 4, 2019

    Carl was very nice to work with. Very down to earth and easy to work with. He was also very knowledgeable when asked the differences between vehicles....

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thanks for your five star feedback! We are thrilled your experience was great and welcome to the Auto Plaza Family!

  • 5.0 out of 5
    February 2, 2019

    After looking at 12 other dealerships and being pressured by all of the others, Auto Plaza Ford was and is hands down the best! The sales man worked me... with no pressure, push or a headache and gave me a deal i couldn't refuse!

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    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thanks for your five star feedback! We are thrilled your experience was great and welcome to the Auto Plaza Family!

  • 5.0 out of 5
    January 31, 2019

    Easy and painless approval very fast and kept us up to date on everything the car was in a barrowers lease let us take the car with dealer plates and signed... the papers the next day everyone was very nice and helpful will be going back next time I purchase a vehicle

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    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thanks so much for your five star feedback. The easy, painless approval and experience is why so many love doing business at Auto Plaza. We know your ...time is valuable and we appreciate your business. See you soon in our service drive and welcome to the Auto Plaza Family!

  • 5.0 out of 5
    January 30, 2019

    We worked with Brad Williams over the phone for a week before we came in. Everything ran smoothly. We were in and out within two hours. Excellent experience.... We would definitely recommend this dealership

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    Shopped for a used car
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    Dealer Response

    Thank you for your five star feedback! Brad & Denise enjoyed working with you as well! Welcome to the Auto Plaza Family!

  • 5.0 out of 5
    January 30, 2019

    I came to just look around at the cars you had to offer and was immediately greeted by Brad. He was very knowledgeable which helped out a lot.

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    Shopped for a new car
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    Dealer Response

    Thanks for your five star feedback on your experience with Brad! We strive for top notch customer satisfaction on every single visit so we are pleased... this is what you experienced. See You Soon!

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