Reviews

4.6 out of 5 4.6
27 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    August 2, 2018

    Always satisfied by the services performed on my KIA NIRO. I highly recommend them to anyone. I bought my NIRO here and was very satisfied with the financing.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Your recommendation means so much to us and we're so happy to have earned it! Thank you for taking the time to let the world know about your posi...tive experience. Have a great day!

  • 5.0 out of 5
    June 28, 2018

    My car went in to get an oil change took them 30 -40 mins give or take. They also check out my car to make sure everything else was good with it.. Very... good service..

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    May 24, 2018

    Purchased brand new vehicle in November and learned last week it was wrecked by a dealership employee prior to my purchase and fixed internally by the... dealership itself and sold as a NEW VEHICLE while they withheld the information about it being wrecked. Talked to them about it and they stated my vehicle is NOT the only one that's been wrecked by an employee and sold as a new vehicle. The vehicle I traded into them was still in my name almost 3 months later and had been sold the day I traded it in. Do NOT purchase a new vehicle from Martin Kia in Bowling Green Kentucky without doing your research first. Have yet to have had a response from the dealership other than being hung up on numerous times.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Clw, we're disappointed to hear of the negative experience you had at our location. We're sorry that your buying experience was anything les...s than exceptional. Thanks for bringing this matter to our attention.

  • 5.0 out of 5
    February 3, 2018

    Very friendly people got what i want and telly was their for me the whole way making sure i got to take the car I wanted home with me :-)

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    February 1, 2018

    Jack Campbell the sales person was very helpful in explaining the bells and whistles on the new 2018 Kia Niro service was great and the staff was very... friendly. We had purchased a Kia Rio and traded to the Niro . Jack had sold us that one also.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Chester Stark, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

  • 5.0 out of 5
    November 29, 2017

    5+ years old Kia Soul, door locks began acting weird. BCM module was bad. They replaced it quickly, and at 100k did the necessary belt/filter/spark plug... changes.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi John Humkey, thank you for taking the time to leave a review for us at Martin Kia. We're happy we could meet your expectations! Our team strives to... deliver an excellent experience, and are glad you found this to be the case during your visit. See you next time!

  • 5.0 out of 5
    October 27, 2017

    Very happy with car, salesman Nick and 0% interest deal on my 2017 Sorento

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Carter Parker, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's any...thing additional we can do for you.

  • 4.0 out of 5
    October 20, 2017

    The Sales rep Martell was informed, personable and thorough. He made even the waiting during the loan paperwork process comfortable. The Kia brand sells... itself. Very pleased.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Karen Coley, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

  • 5.0 out of 5
    October 20, 2017

    Amazing & quick service every time! Thank You Martin Kia!

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    Shopped for a new car
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    Dealer Response

    Jessica Miller, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

  • 5.0 out of 5
    October 17, 2017

    I worked with Nick Campbell in the purchase of my new 2018 Soul! He made the whole process a breeze. I had done a lot of research about the car online... and this was the only one in stock that just happened to be the perfect color with every option (plus some) that I was looking for. Nick stayed late to make sure the financing and everything went well and even delivered the car the following day after having it detailed. Superb experience, and I LOVE my new car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Tom, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

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