Martin Kia

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
33 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 8, 2020

    Man when I tell you my girl JOSIE at the location in BOWLING GREEN KY plays NO GAMES when it comes to customer service..I'm NOT exaggerating. That woman... made me feel like I was her FAMILY the first day I met her. She explained everything clearly, and to my understanding. She checked on me while I was waiting for my car to be serviced. All the folks there at Kia are nice and genuine. Josie just happens to be my FAV!! I haven't bought from them yet, but I have plans to buy next year and KIA is where I'm going!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Patricia, Thank you so much for the 5 star rating. We are grateful that you took time out of your day to give us positive feedback and comments.... I will pass your thoughts on to Josie. We appreciate the opportunity for your business.

  • 5.0 out of 5
    July 3, 2020

    Always a great experience. Definitely would recommend them.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Kyle, Thank you for the 5 star rating. We love to get positive feedback from our guests.

  • 5.0 out of 5
    July 2, 2020

    This car dealership was very responsive and adequate with their service. They met all my needs and didn't stop until I was completely satisfied. They worked... with my situation and went over the top to get me in a vehicle. I just haven't made up my mind yet. I would refer anyone that is in search of a vehicle to go to Martin Kia, they won't push you to buy and they also will listen to you and find the car of your choice.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Charlene, Thank you for the 5 star rating. We appreciate you taking the time out of your day to leave us positive feedback and comments.

  • 5.0 out of 5
    January 9, 2020

    Service department is just amazing. Thanks to the service manager and his workers. They care about doing what is best for you. They do amazing work and... with a smile.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 17, 2019

    My experience was very pleasant. Sales, service, and parts went above and beyond to help me with all my needs. Small town feel with concentrated excellence.... Kudos Martin Kia!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 13, 2019

    Everyone was so helpful, Chance is great he answered all my question.Process was so easy I left very happy.would send everyone to see Chance for all kia... needs. Big thank you.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    August 2, 2018

    Always satisfied by the services performed on my KIA NIRO. I highly recommend them to anyone. I bought my NIRO here and was very satisfied with the financing.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your recommendation means so much to us and we're so happy to have earned it! Thank you for taking the time to let the world know about your positive ...experience. Have a great day!

  • 5.0 out of 5
    June 28, 2018

    My car went in to get an oil change took them 30 -40 mins give or take. They also check out my car to make sure everything else was good with it.. Very... good service..

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 24, 2018

    Purchased brand new vehicle in November and learned last week it was wrecked by a dealership employee prior to my purchase and fixed internally by the... dealership itself and sold as a NEW VEHICLE while they withheld the information about it being wrecked. Talked to them about it and they stated my vehicle is NOT the only one that's been wrecked by an employee and sold as a new vehicle. The vehicle I traded into them was still in my name almost 3 months later and had been sold the day I traded it in. Do NOT purchase a new vehicle from Martin Kia in Bowling Green Kentucky without doing your research first. Have yet to have had a response from the dealership other than being hung up on numerous times.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Clw, we're disappointed to hear of the negative experience you had at our location. We're sorry that your buying experience was anything less than exc...eptional. Thanks for bringing this matter to our attention.

  • 5.0 out of 5
    February 3, 2018

    Very friendly people got what i want and telly was their for me the whole way making sure i got to take the car I wanted home with me :-)

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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