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I would like to recognize vanessa as one of the best employee in Volvo bert Ogden Edinburg. She goes beyond expectation. A minute i got in the service department, She assisted me right away. She is very informative about my vehicle service. I was expecting to pay a couple of hundreds,but she did everything she could to make sure I am still covered with the warranty. She deserves a praise for excellent care of a customers.
Great customer service!
We experienced great customer service from the time we entered the dealership to the end of purchasing our 2019 XC40. We would highly recommend this particular dealership and car to our family and friends!
We will continue to buy with Volvo! By far, this has been the best purchase ever and truly recommend Volvo if you are interested in a high-tech quality vehicle.
Headlight hazing not covered under warranty.
Headlight Hazing repair was denied which should be covered under the bumper-to-bumper warranty. This has been a problem for the past two years. My warranty is good through mid October. It seems that many cars (Lexus, Hyundai) do not have this problem even after !0 years! Poor material selection on Volvos' part. I'll remember this when replacing my S60-RD and any brand referrals to friends. Thanks for the big FU!!! Also have a problem with the R-Design Sticker on the front grill falling off. It's been a week and no dealer call, and I assume the part hasn't arrived. This was covered by warranty, but is a 10 cent part and not available!!! Volvo is so sad, that it happens to a $50K car.
This is my 3rd Volvo. Joaquin Fregoso made the buying experience easy. I have always received very good service from Bert Ogden Volvo. The staff is friendly & pleasant.
The overall experience was great! I love their vehicles and am very pleased.
Great Customer Service
I would like to take the time to acknowledge Vanessa from Volvo Service. She is always very helpful and goes above and beyond to help me out whenever I have had any car issues. She deserves to be recognized for such an outstanding job and always keeps me up to date on the status of my car.
Great experience all the way through. Irving and Mike made our first splash in to the luxury car market a pleasant experience. Highly recommended!