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Kelly Buick GMC

(1,748 reviews)
Visit Kelly Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award View 12 awards
2017 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 837-7878 (888) 837-7878
Used (888) 837-5599 (888) 837-5599
Service (888) 830-3682 (888) 830-3682

Inventory

See all 133 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since September 2016.
The Kelly Automotive Group has been serving the Lehigh Valley for the past 57-years! With 12 brands and over 800 preowned cars trucks SUV's and crossovers available we have one of the largest selections in the area. Brands include Buick GMC Chrysler Dodge Jeep Ram Mitsubishi and Nissan. Kelly also features the exclusive Kelly Risk Free guarantee for used cars featuring a 3 day money back guarantee 30 day exchange plan 6-month warranty 150 point vehicle inspection and more! We have 2 convenient locations the Lehigh Street Auto Mile in Emmaus and on Route 248 and 33 in Easton. Since 1967 Count of Kelly!
COUNT ON KELLY FOR OVER 50 YEARS

Service center

Phone number (888) 830-3682

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

(1,748 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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State inspection and emissions were done while I waited.

State inspection and emissions were done while I waited. No issues found and was in and out within a hour.

State inspection and emissions were done while I waited.

State inspection and emissions were done while I waited. No issues found and was in and out within a hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David Smith General Manager (954) 444-5520

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Very thirough quick and courteous service would

Very thirough quick and courteous service would recommend to a friend for service when needed

Very thirough quick and courteous service would

Very thirough quick and courteous service would recommend to a friend for service when needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David Smith General Manager (954) 444-5520

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Terrible dealership and deceptive with their sales

Terrible dealership and deceptive with their sales techniques, I would stay far away from this dealer. I was going to pickup my new truck , when they decided to pull my offer and wanted me to pay 3k more , very unprofessional .

Terrible dealership and deceptive with their sales

Terrible dealership and deceptive with their sales techniques, I would stay far away from this dealer. I was going to pickup my new truck , when they decided to pull my offer and wanted me to pay 3k more , very unprofessional .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Buick GMC. Please reach out to me on my personal cell phone 954-444-5520, so that I can address your concerns. Sincerely yours, David Smith, General Manager, Kelly Buick GMC.

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Great customer service.

Great customer service. They Work with you. Fast service. Location easy to find. Everything was explained. Very helpful

Great customer service.

Great customer service. They Work with you. Fast service. Location easy to find. Everything was explained. Very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Theresa, Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Chris Monticello General Manager (954) 494-0572

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They took my car in at the scheduled time, then informed

They took my car in at the scheduled time, then informed me of the service named. Then, after the service was completed gave me a written explanation of what they found.

They took my car in at the scheduled time, then informed

They took my car in at the scheduled time, then informed me of the service named. Then, after the service was completed gave me a written explanation of what they found.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Deb, Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Chris Monticello General Manager (954) 494-0572

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This is my 5th lease with Kelly and I am very satisfied

This is my 5th lease with Kelly and I am very satisfied with my experience.

This is my 5th lease with Kelly and I am very satisfied

This is my 5th lease with Kelly and I am very satisfied with my experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kobe, Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Chris Monticello General Manager (954) 494-0572

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My service was completed quickly.

My service was completed quickly. All service personnel were friendly and courteous. Most friends complain about taking their cars to the dealer for service. I purchased my 2002 Saturn in 2002 and have been taking my cars there for service ever since. I have always been treated fairly and with courtesy. Thank you for the good service over the years.

My service was completed quickly.

My service was completed quickly. All service personnel were friendly and courteous. Most friends complain about taking their cars to the dealer for service. I purchased my 2002 Saturn in 2002 and have been taking my cars there for service ever since. I have always been treated fairly and with courtesy. Thank you for the good service over the years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Ken Hittner General Sales Manager (484) 866-6327

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Bill & Mark are the Greatest!

Bill & Mark are the Greatest! Overall Experience was "OUTSTANDING" DEFINITELY A *****5 Star***** Dealership!!! HIGHLY RECOMMENDED !

Bill & Mark are the Greatest!

Bill & Mark are the Greatest! Overall Experience was "OUTSTANDING" DEFINITELY A *****5 Star***** Dealership!!! HIGHLY RECOMMENDED !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Todd & Melissa, Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mark Swoyer General Sales Manager (610) 360-3626

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the service department always goes out of their way to

the service department always goes out of their way to please their customers esp. Clyde Mumma and Michael Bernard

the service department always goes out of their way to

the service department always goes out of their way to please their customers esp. Clyde Mumma and Michael Bernard

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mark Swoyer General Sales Manager (610) 360-3626

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Andrew was wonderful.

Andrew was wonderful. Very thankful for the service department at your car dealership. It's very important to me to have a great service department as it builds trust and is a huge benefit to continue buying my family cars at your location. Thanks again. Andrew was kind, well spoken, a great communicator, and was mindful of my time. A+ Much appreciated.

Andrew was wonderful.

Andrew was wonderful. Very thankful for the service department at your car dealership. It's very important to me to have a great service department as it builds trust and is a huge benefit to continue buying my family cars at your location. Thanks again. Andrew was kind, well spoken, a great communicator, and was mindful of my time. A+ Much appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Joe, Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mark Swoyer General Sales Manager (610) 360-3626

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