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Kelly Buick GMC

(1,772 reviews)
Visit Kelly Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2017 state dealer award
View 12 awards
2017 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 837-7878 (888) 837-7878
Used (888) 837-5599 (888) 837-5599
Service (888) 830-3682 (888) 830-3682

Inventory

See all 125 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2016.
The Kelly Automotive Group has been serving the Lehigh Valley for the past 57-years! With 12 brands and over 800 preowned cars trucks SUV's and crossovers available we have one of the largest selections in the area. Brands include Buick GMC Chrysler Dodge Jeep Ram Mitsubishi and Nissan. Kelly also features the exclusive Kelly Risk Free guarantee for used cars featuring a 3 day money back guarantee 30 day exchange plan 6-month warranty 150 point vehicle inspection and more! We have 2 convenient locations the Lehigh Street Auto Mile in Emmaus and on Route 248 and 33 in Easton. Since 1967 Count of Kelly!
COUNT ON KELLY FOR OVER 50 YEARS

Service center

Phone number (888) 830-3682

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

(1,772 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Buick GMC from DealerRater.

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We took in our car to trade in and this group of

We took in our car to trade in and this group of individuals went above and beyond to make sure we left happy. The manager is absolutely wonderful and our sales rep Cornell was the best sales rep i have had in purchasing any vehicle i have owned. I will recommend anyone and everyone to see them in their next vehicle purchase

We took in our car to trade in and this group of

We took in our car to trade in and this group of individuals went above and beyond to make sure we left happy. The manager is absolutely wonderful and our sales rep Cornell was the best sales rep i have had in purchasing any vehicle i have owned. I will recommend anyone and everyone to see them in their next vehicle purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Allison, Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David Smith General Manager (954) 444-5520

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Great service and communication with the customer, took

Great service and communication with the customer, took the time to explain everything and answered all questions professionally

Great service and communication with the customer, took

Great service and communication with the customer, took the time to explain everything and answered all questions professionally

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ethan, Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David Smith General Manager (954) 444-5520

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Great people, great experience.

Great people, great experience. You will not find a better dealership anywhere. The best in the business.

Great people, great experience.

Great people, great experience. You will not find a better dealership anywhere. The best in the business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David Smith General Manager (954) 444-5520

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They did the work that had to be done and it was great,

They did the work that had to be done and it was great, no problems

They did the work that had to be done and it was great,

They did the work that had to be done and it was great, no problems

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ed, Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David Smith General Manager (954) 444-5520

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Wait time is terrible for oil change, over priced on any

Wait time is terrible for oil change, over priced on any work that needs to be done and the mechanics are forgetful.

Wait time is terrible for oil change, over priced on any

Wait time is terrible for oil change, over priced on any work that needs to be done and the mechanics are forgetful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Buick GMC. Please reach out to me on my personal cell phone 954-444-5520, so that I can address your concerns. Sincerely yours, David Smith, General Manager, Kelly Buick GMC.

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Great experience with the sales team at Kelly Buick GMC.

Great experience with the sales team at Kelly Buick GMC. I would recommend this dealership to everyone.

Great experience with the sales team at Kelly Buick GMC.

Great experience with the sales team at Kelly Buick GMC. I would recommend this dealership to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David Smith General Manager (954) 444-5520

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We shopped around and found the vehicle we were looking

We shopped around and found the vehicle we were looking for at Kelly. Anthony (sales person) was very helpful and pleasant. He took all the time needed with us.

We shopped around and found the vehicle we were looking

We shopped around and found the vehicle we were looking for at Kelly. Anthony (sales person) was very helpful and pleasant. He took all the time needed with us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David Smith General Manager (954) 444-5520

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Everyone was very courteous and helpful.

Everyone was very courteous and helpful. Isaiah Quinones was very professional from start to finish. He explained the paperwork in detail, and answered all my questions. I enjoyed a complimentary cup of coffee while sitting in the waiting room. When my car was ready he walked me to it, and it had been washed!

Everyone was very courteous and helpful.

Everyone was very courteous and helpful. Isaiah Quinones was very professional from start to finish. He explained the paperwork in detail, and answered all my questions. I enjoyed a complimentary cup of coffee while sitting in the waiting room. When my car was ready he walked me to it, and it had been washed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David Smith General Manager (954) 444-5520

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Service advisor Isiah Quinones was very friendly,

Service advisor Isiah Quinones was very friendly, professional and courteous!! He reviewed my service and made sure I understood before I left.

Service advisor Isiah Quinones was very friendly,

Service advisor Isiah Quinones was very friendly, professional and courteous!! He reviewed my service and made sure I understood before I left.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David Smith General Manager (954) 444-5520

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Everyone was so nice to,me.

Everyone was so nice to,me. Looking forward to going back To learn the info system. Tom was great to work with

Everyone was so nice to,me.

Everyone was so nice to,me. Looking forward to going back To learn the info system. Tom was great to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David Smith General Manager (954) 444-5520

Show full review
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