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Purchase of new car
Derrick Davis was awesome to work with. Very professional, kind, and delivered exceptional customer service!!!!!
Michele, We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (484) 866-5023. Russ Carter General Manager Kelly Buick GMC
Mr Freedman was very helpful.
Mr Freedman was very helpful. It was a pleasure working with him. This is the second Encore he helped me Lease and both leasing experiences were without any big problems
Glen), Thank You taking the time to give The Kelly Buick GMC Team a 5 Star Review. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (484) 866-5023. Russ Carter General Manager Kelly Buick GMC
Great buying experience. Wonderful people. Very friendly and professional. In and out of dealer in 2 hours with my new car.
Sandra, Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Russ Carter General Manager Kelly Buick GMC
It was great. Would recommend to everyone I know. I was in and out within a few hours.
Trevor), Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Russ Carter General Manager Kelly Buick GMC
Truck was in the shop for a recall and to service a check engine light. The check engine light came back on a day later. Issue apparently was not fixed properly.
Sean, thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Russ Carter, General Manager, Kelly Buick GMC
We visited Kelly Buick because the lease on my 2019 Buick
We visited Kelly Buick because the lease on my 2019 Buick Encore was coming due in April and I wanted to see what was available for me. I like the Encore so I was hoping to either purchase the one I was returning, or purchase an new 2022, or get into a new lease for a '22 Encore. Our sales rep. was Peter Freedman who had contacted me in advance so he was the one we saw when we visited the showroom. He's a very pleasant and patient person and was able to answer our questions and concerns.cheerfully. After giving us all the options available to us we decided to lease the '22 Encore although the color was not exactly what we wanted but was the best we could get given the shortage of inventory. We would recommend Peter to anyone who would be interest in a new Buick, everyone in that showroom was very friendly and courteous.
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Russ Carter, General Manager, Kelly Buick GMC
Derek was very helpful. Friendly and engaging. Derek made sure we got a great deal. Got me in a newer car with lots of extra amenities.
Ryan, Thank you for your 5 Star Review. Derek is a valued team member here with Kelly Buick GMC. I will share your thoughts with him. Please send him your referrals, family or friends. Russ Carter General Manager Kelly Buick GMC
Purchase of BMWX5d
Best buying experience ever. Mike Yerger was an amazing salesman. No pressure and very attentive.
Alice, We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Kelly Buick GMC. Please feel free to contact us if you have any questions on your vehicle. Russ Carter General Manager Kelly Buick GMC
Great experience I would recommend this place..
Derek was the best salesman I ever had. He made my buying experience great. I will definitely come back again. He deserves a raise. Thanks…
LaToya, Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Derek does for Kelly Buick GMC and our customers. Hope to see you again soon! Russ Carter General Manager Kelly Buick GMC
Derek was great to work with took care our needs.
Derek was great to work with Finance was easy and allowed me to bring the balance of my down payment in the very next day
Ron, We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Russ Carter General Manager Kelly Buick GMC