Reviews
Vincent brown was great walked us though every step and
Vincent brown was great walked us though every step and we really enjoyed the smart deal that gave us an estimate and let us put out information in we are very pleased with the whole experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
We had a great experience at ken ganley westside they
We had a great experience at ken ganley westside they had a lot more inventory than most dealerships and Vincent brown landed us on the perfect car and was very knowledgeable and professional we are very happy with the whole experience
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Raul, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Crosstrek review
Generally positive experience with dealership prior to purchase. Absolutely no follow-up from sales rep or dealership even though I have material coming (title, plates, etc.) and asked for an order to be placed for car mats. Haven?t heard from anyone.
- Customer service 3.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again for taking the time to let us know how we did. At your earliest convenience please call me at 440-847-1925 and I will ensure to get answers for you regarding your plates, and floormats. We appreciate your business Asif Kassam
The employees are very knowledgeable of the vehicles they
The employees are very knowledgeable of the vehicles they are selling and are also helpful in the process!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words and your 5-star review!
Great Customer Service
Great Customer Service . Highly recommend if your looking for a new carb, definitely go there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Renee, Thank you so much for your review!
Low key, not super aggressive sales attitude.
Low key, not super aggressive sales attitude. However, I had to walk to different building to sign financial papers. Dark and rainy and I fell in parking lot. Should have better lighting.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
We had a great experience as we had bad car buying
We had a great experience as we had bad car buying experience in the past Vincent really was a professional and gave us so much information that lead us to the perfect car we are so happy thanks so much
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Raul, We're glad you had a great experience. Thank you so much for your business and your review!
Very friendly and customer focused.
Very friendly and customer focused. I worked out the details ahead of my appointment. It took only 2 hrs to complete the paperwork and prep the car. Awesome job!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review. We're happy that you are pleased with your experience with us. We appreciate your business!
This is our second car we got from Vincent brown we went
This is our second car we got from Vincent brown we went in to get our plates and left with a new gti this is the only dealership we will be working with Vincent Ben and Carlo did an amazing job 10/10 recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Raul, We're glad you had a great experience. Thank you so much for your business and your review!
Vincent was amazing very professional and got us in the
Vincent was amazing very professional and got us in the perfect car the whole experience was stress free very pleased with the dealership as well
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Raul, We're glad you had a great experience. Thank you so much for your business and your review!