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Excellent experience as usual. Service manager was superb. I was advised of all work that needed to be done and reminded of the urgency, but in a not threatening... manner.
would recommend this dealership and service department to anyone. The professionalism and attitude of all who work there reflect the mission and goals... of the those at the top of this company. I have the highest regard for them and hope to continue working relationship with them.
Customer service kept me informed through every step of the process - form the time they set the initial appt to the time they had to re-schedule my appt... due to staff shortage. There were constant reminders which I appreciated because I have a tendency to forget such appts. The car was returned detailed and staff were courteous at every juncture of the process.
I brought in my Infiniti for a regular service check up and oil change. The technician that checked me in thoroughly understood my questions and explained... to my satisfaction. They provided a loaner car so I may continue my days obligations without having to wait. I was impressed with the care and attention to details of the entire process and they went above and beyond with small details that most businesses today neglect.
All services and customer interactions were five star.
Great service, attention to detail and customer satisfaction
Service is amazing. They listen and are patient with all my questions and concerns.
The Red Noland Infiniti Service Department is top notch. They provide excellent and friendly customer service which is why I continue to come back to them... year after year.
Thank you Patrick, we appreciate your business!
The service I receive from Chuck Hoyle is always top notch. He truly knows the meaning of "quality" and goes above and beyond to make me feel... valued!
Thank you Erika, we do value you and your business greatly! Let us know if we can be of any further assistance!
Could not asked for a better service experience than I had with Chuck!
Thank you Donna!