Reviews

Average Ratings

4.8
2011 lifetime reviews. Includes reviews of White Plains Honda from DealerRater.com
  • Outstanding service.

    My Service Consultant, Susan Falisi, knew me and my car, was highly professional and courteous and always asked what additional service I might de...

    Dealer Response

    Alan, thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that S...


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    My Service Consultant, Susan Falisi, knew me and my car, was highly professional and courteous and always asked what additional service I might desire to have.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Alan, thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that Susan was professional and courteous. We hope to work with you again in the future for any of your automotive needs. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock1@gmail.com


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  • You???ve won a customer!
    December 3, 2017

    The team was very supportive. Donna Lozinsky, was a pleasure to work with and made my experience in leasing a car seem like a walk in the park! ...

    White Plains Honda

    It's wonderful to know that your visit was such a pleasure, Gisbert. I will certainly pass on your compliments to Donna as she will be happy to he...


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    The team was very supportive. Donna Lozinsky, was a pleasure to work with and made my experience in leasing a car seem like a walk in the park! Thank you White Plains Honda!

    Does recommend this dealer
    White Plains Honda

    It's wonderful to know that your visit was such a pleasure, Gisbert. I will certainly pass on your compliments to Donna as she will be happy to hear it! If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Best regards, Brian Benstock , General Manager , 718-507-5000 Ext. 271 , bbenstock@paragonhonda.com


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  • great service
    November 28, 2017

    Sales associate Donna Lozinsky was professional, helpful and extended herself beyond the norm as well as Raquel Arellano who extended herself in 2...

    White Plains Honda

    Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Donna and Raquel. We ...


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    Sales associate Donna Lozinsky was professional, helpful and extended herself beyond the norm as well as Raquel Arellano who extended herself in 20 degree temperature as a delivery coordinator.

    Does recommend this dealer
    White Plains Honda

    Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Donna and Raquel. We pride ourselves on offering exceptional customer service, and I'm glad we were able to take care of you. It was our pleasure! Kind regards, Brian Benstock , General Manager , 718-507-5000 Ext. 271 , bbenstock@paragonhonda.com


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  • Best customer service
    November 17, 2017

    Just bought a new car from Honda. I couldn???t be more pleased. Donna and Jordan were absolutely wonderful. Pleasant and professional. Answered al...

    White Plains Honda

    Thank you for doing business with us again. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that...


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    Just bought a new car from Honda. I couldn???t be more pleased. Donna and Jordan were absolutely wonderful. Pleasant and professional. Answered all questions and was in and out in reasonable time. This is the 3rd honda I bought from Jordan. Donna even called the next day to make sure I was satisfied with my purchase and to check if I had any questions. Definitely recommend Honda of white plains. Thanks Donna and Jordan!

    Does recommend this dealer
    White Plains Honda

    Thank you for doing business with us again. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. We are grateful for your recommendations as well. Warm regards, Melvin Abreu , GSM , 914-428-0880


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  • Under 5 mins of negotiating!
    October 27, 2017

    That???s right. Less than 5 mins negotiating the total price! Jordan David is awesome! I never thought I???d have fun shopping a new car! I spent ...

    White Plains Honda

    Thank you for the kind words, John! We couldn't be happier that you enjoyed your experience here at our dealership and that Jordan, Teddy, Ezequie...


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    That???s right. Less than 5 mins negotiating the total price! Jordan David is awesome! I never thought I???d have fun shopping a new car! I spent more time interacting with other salesmen and checking out the car than finalizing the deal. It felt like I was in a bar with good company minus the liquor! Thanks to Jordan, Teddy, and Ezequiel! I had a nice time at the dealership! And to Raquel for showing me the features! And Gustavo was never a pushover! He never insisted on anything I don???t want. Very smooth transaction! Will never go back to my old dealership. This is the place to be when getting a new car.

    Does recommend this dealer
    White Plains Honda

    Thank you for the kind words, John! We couldn't be happier that you enjoyed your experience here at our dealership and that Jordan, Teddy, Ezequiel, Raquel, and Gustavo were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Melvin Abreu , GSM , 914-428-0880


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  • Honest, friendly and quick
    October 22, 2017

    It was a second Honda dealer in my neighborhood I visited to look for a new car but...the difference in service was incomparable. From the get-go ...

    White Plains Honda

    Thank you for sharing your experience with us, Brygida! Our team works incredibly hard to exemplify the White Plains Honda commitment to customer ...


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    It was a second Honda dealer in my neighborhood I visited to look for a new car but...the difference in service was incomparable. From the get-go you could feel that people working here are for you and will do everything to get the best deal for you. Employees, which I had a chance to interact with, were very friendly and humble. It took just couple of hours to finalize the deal. I would definitely to recommend White Plains Honda, for anybody who wants to buy Honda. Thank you to Alberto, Mohamed and Melvin for great service. Brygida

    Does recommend this dealer
    White Plains Honda

    Thank you for sharing your experience with us, Brygida! Our team works incredibly hard to exemplify the White Plains Honda commitment to customer care and we're so thankful that your time with Alberto, Mohamed, and Melvin was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Melvin Abreu , GSM , 914-428-0880


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  • Worst Dealership Experience
    October 15, 2017

    One of the worst experience for me to lease a car from them. All the single star reviews are true and should be taken seriously. They are deceptiv...


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    One of the worst experience for me to lease a car from them. All the single star reviews are true and should be taken seriously. They are deceptive, will miss guide and miss communicate to close the deals for them customers are one off and they dont know the meaning of customer service or trust. I should have read all the negative reviews before I walked into that dealership. They have been slammed with 14 million Dollars settlement for Dealerships For Deceptive Practices ( I wish I had researched more before going to them.) The settlement details are available on NY attorney general website and on other white plains publications. All of the staff is still these deceptive practices till today. I only went in this dealership as they said they would match a similar offer from the other dealership. These guys should not be trusted in anything unless you have it in writing. They are killing the Honda brand name and the loyal customer base. Avoid them at all cost.

    Does not recommend this dealer

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  • Good service
    October 11, 2017

    Great workers that don???t sugar code things for u. They go straight to the point and offer you the best quality service you can get.

    White Plains Honda

    We appreciate you taking the time to leave us this great review! We have a great team here at White Plains Honda, and I'm very pleased that they w...


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    Great workers that don???t sugar code things for u. They go straight to the point and offer you the best quality service you can get.

    Does recommend this dealer
    White Plains Honda

    We appreciate you taking the time to leave us this great review! We have a great team here at White Plains Honda, and I'm very pleased that they were able to provide you the level of service that our customers have come to expect from us. Please don't hesitate to call or stop by if you have any further automotive needs. Regards, Melvin Abreu , GSM , 914-428-0880


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  • Looked out for me even after I drove off the lot.
    October 8, 2017

    I had a recent issue with the transition of a new lease and Melvin gave me his word he would take care of it! I'm happy to say he stood by his word!!

    White Plains Honda

    Thank you for sharing this amazing feedback! It is very important to our dealership that we earn the trust of our guests by following through with...


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    I had a recent issue with the transition of a new lease and Melvin gave me his word he would take care of it! I'm happy to say he stood by his word!!

    Does recommend this dealer
    White Plains Honda

    Thank you for sharing this amazing feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Melvin and our team are excited to assist you again with your future automotive needs! Regards, Melvin Abreu , GSM , 914-428-0880


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  • Bought a used car at White Plains Honda

    We went to White Plains Honda used car dealer to buy a used car. The car salesperson Alberto was excellent, told us the deal straight forward f...

    Dealer Response

    Thanks for sharing your feedback, Melissa and Francisco. I do apologize for the initial difficulties you experienced but I'm glad to hear that th...


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    We went to White Plains Honda used car dealer to buy a used car. The car salesperson Alberto was excellent, told us the deal straight forward from the beginning. When it came to dealing with the finance person, we were rushed through the process and asked to sign several documents but we weren't explained the details exactly in what was included. We returned a couple of days later and asked the finance person what are these extra charges as we were under the assumption that what was explained to us was included. To make a long story short in the end the manager spoke with us and we closed the deal and left very happy. We highly recommend this used Honda car dealership on Central Avenue as we walked away with what we originally arrived for!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for sharing your feedback, Melissa and Francisco. I do apologize for the initial difficulties you experienced but I'm glad to hear that things have been smoothed over and handled efficiently by our team. It is imperative to us that we make the car-buying experience painless and well-organized from the initial negotiations to the final paperwork. Please let us know if there is anything else about your purchase that you'd like to discuss. Regards, Melvin Abreu | GSM | 914-428-0880


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