Reviews
Excellent customer service!
This was our 4th purchase from the Schumacher family of auto dealerships and as always it was smooth from beginning to end. Top notch customer service and product knowledge. Ask for Chris Bennett !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
SERVICE REVIEW
THE APPOINTMENT THAT I SCHEDULED WAS LOST AND CANDICE DID MAKE THE EFFORT TO FIT ME IN TO THE SCHEDULE. THE WAIT WAS NOT LONG.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Brandon helped me get my dream car!!
My husband and I just purchased our new Q50 yesterday with the help of Brandon Gould. He was absolutely wonderful to work with. It kind of felt like we already knew him because he was so down to earth and easy to talk to. He's not one of those typical sales guys like at the other dealerships I've dealt with in the past that are pushy and hand you excuses and why you should buy their car. Brandon not only helped us with purchasing our new car but also helped get us what we wanted for our trade in. If you're looking to get a new or even used Infiniti I would highly recommend working with Brandon. We'll be telling all our family and friends that are looking for a new vehicle about him at Infiniti Palm Beach. Thank you Brandon!!!! Will in finance as also wonderful to work with!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
client
well run service facility even though extremely busy , work was performed in an expedient manner and service writer justin couldnt be nicer service waiting area clean with beverages and bagels ect loved the expresso congrats to Schumacher Infinity
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great overall experience!
We had the pleasure of working with Branden Gould at Infiniti of the Palm Beaches. He was knowledgable and professional. Respected our time, got as in and out as quickly as possible. Had a great sense of humor and kept a smile on his face... And by the way we love our new 2017 QX60!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best service ever with Bill
Bought another Infiniti because car is great and bill is wonderful in taking care of my car always Bill was also instrumental in recommending max in sales Thrilled with my car and now my daughter bought Infiniti in Texas too
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
It was a good service and they met all my needs. I was able to wait and go to work after. I had a few issues and they were handle that day. A knocking sound under car, it was missing some screw.. I cant tell you what that part was, so don't ask me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great leasing experience
The Staff was extremely helpful, knowledgeable and caring. Best dealership experience I have EVER had!! I am definitely a customer for life!!! I will also be referring anyone I know who is looking for a new vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chris Tyson
I have been a customer for many years, since 1992. A majority of my experiences with the local dealer have been excellent (5). The few exceptions have been in the sales department. The service team, particularly Chris Tyson tips the rating scale for the dealership. During a recent appointment that I scheduled incorrectly (I arrived a day early) Chris and his team were very accommodating. Clearly a very busy morning. Great service, counseling and quick turnaround.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful experience at Infiniti of the Palm Beaches
I was in and out for my oil change before I knew it - Bill even changed the battery in my key fob! Now that's great service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
