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INFINITI of the Palm Beaches

(1,113 reviews)
Visit INFINITI of the Palm Beaches
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2017 state dealer award
View 8 awards
2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 463-2810 (866) 463-2810
Used (888) 829-9410 (888) 829-9410
Service (888) 836-5753 (888) 836-5753

Reviews

(1,113 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of the Palm Beaches from DealerRater.

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Excellent customer service!

This was our 4th purchase from the Schumacher family of auto dealerships and as always it was smooth from beginning to end. Top notch customer service and product knowledge. Ask for Chris Bennett !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
4 people out of 4 found this review helpful.

SERVICE REVIEW

THE APPOINTMENT THAT I SCHEDULED WAS LOST AND CANDICE DID MAKE THE EFFORT TO FIT ME IN TO THE SCHEDULE. THE WAIT WAS NOT LONG.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Brandon helped me get my dream car!!

My husband and I just purchased our new Q50 yesterday with the help of Brandon Gould. He was absolutely wonderful to work with. It kind of felt like we already knew him because he was so down to earth and easy to talk to. He's not one of those typical sales guys like at the other dealerships I've dealt with in the past that are pushy and hand you excuses and why you should buy their car. Brandon not only helped us with purchasing our new car but also helped get us what we wanted for our trade in. If you're looking to get a new or even used Infiniti I would highly recommend working with Brandon. We'll be telling all our family and friends that are looking for a new vehicle about him at Infiniti Palm Beach. Thank you Brandon!!!! Will in finance as also wonderful to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

client

well run service facility even though extremely busy , work was performed in an expedient manner and service writer justin couldnt be nicer service waiting area clean with beverages and bagels ect loved the expresso congrats to Schumacher Infinity

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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Great overall experience!

We had the pleasure of working with Branden Gould at Infiniti of the Palm Beaches. He was knowledgable and professional. Respected our time, got as in and out as quickly as possible. Had a great sense of humor and kept a smile on his face... And by the way we love our new 2017 QX60!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best service ever with Bill

Bought another Infiniti because car is great and bill is wonderful in taking care of my car always Bill was also instrumental in recommending max in sales Thrilled with my car and now my daughter bought Infiniti in Texas too

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

It was a good service and they met all my needs. I was able to wait and go to work after. I had a few issues and they were handle that day. A knocking sound under car, it was missing some screw.. I cant tell you what that part was, so don't ask me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great leasing experience

The Staff was extremely helpful, knowledgeable and caring. Best dealership experience I have EVER had!! I am definitely a customer for life!!! I will also be referring anyone I know who is looking for a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Chris Tyson

I have been a customer for many years, since 1992. A majority of my experiences with the local dealer have been excellent (5). The few exceptions have been in the sales department. The service team, particularly Chris Tyson tips the rating scale for the dealership. During a recent appointment that I scheduled incorrectly (I arrived a day early) Chris and his team were very accommodating. Clearly a very busy morning. Great service, counseling and quick turnaround.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
2 people out of 2 found this review helpful.

Wonderful experience at Infiniti of the Palm Beaches

I was in and out for my oil change before I knew it - Bill even changed the battery in my key fob! Now that's great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.