Autotown Motors

Reviews

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3 lifetime reviews.

  • 1.0 out of 5
    July 22, 2015

    Was looking for a good used car, got told a different story on the phone than when I arrived at the place... Maybe the salesman was honest and did not... know about the car issues but in that case do not give wrong answers on the phone just to make customers happy and confident in buying a car that does not suit what they are looking for...

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    July 22, 2015

    Got in touch with this place for a used car that looked good on the pictures... after a week on the phone with the salesman asking detailed questions about... the car and being told that it was in "excellent condition with no issues after a 170 check points inspection so it is all good" I was very clear that I was coming down from out of state for this car and wanted to make sure everything was good... and what a disappointment it was... radio not working, GPS/Navigation screen down (will not turn on), entire front dash audio/CD would not even power on, parking brake light ON all the time, front light not holding in place, brake pads almost gone (with a "change brake pads" message on the dashboard...)... and that was after looking at the car for only 5 minutes. Been told that I could buy an aftermarket module to get the radio working...Salesman became extremely rude and defensive when I told him that this was not the car that he described on the phone and that I was no longer interested in purchasing it...Had to leave the place without even an apology or a word from him or from the manager that was sitting on the other side of the room... Surprisingly, I was much more disappointed by how they treated us than with the poor quality of the car...

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    May 7, 2015

    One of the best things about purchasing a vehicle from this Pre Owned Dealership is that it is owned by a New Car Dealership. We felt comfortable through... the process knowing this.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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