Volvo Cars Mission Viejo

4.0 out of 5 4.0
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Volvo Cars Mission Viejo Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

10:00 AM - 7:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2015

Our dedicated and commission-free sales staff are here to make your auto shopping experience fun, easy and financially a

...

dvantageous. Our technicians are trained at the highest level to service your vehicle to perfection. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!

Service

Oil, Filter Change

$49.95

Wheel Balance

$139

Tire Rotation

$39.95

Fuel Injector Service

$179.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.0 out of 5 4.0
28 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 26, 2019

    What a pleasant experience to be had with your dealer. We were so glad to have come to Volvo MV. Your team did a great job of getting us the new 2020... XC40. Kyle was so friendly and professionally who took us for a long test drive, explained everything about the car on the way and quickly helped us thru the deal without any pressure at all. Tony walked us thru the financial process speedy and flawlessly. Lacie explained every little thing about the car and patiently worked thru the issue getting the Volvo ID account for us. What a wonderful team you have at Volvo MV and no wonder why you have such a high rating on google. Keep it up.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    July 29, 2019

    Issues weren’t solved at all and some actually became worse after being addressed and attempted to be repaired. having to intervene on several occasions... by going to the dealership to replicate the concerns. Undermining the customer when unable to fix the issue and stating that some concerns are normal which isn’t at all logical. Since they weren’t existant since the time of taking delivery of the vehicle until service date. (About 1 year without such concerns) No updates on the progress of the work being done for days, nor any sort of update on expected completion day and time. Overall the vehicle stayed there for almost 3 weeks. Without an update unless provoked by the customer. Buy a car from them but fix it elsewhere

    5.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 20, 2018

    I had a great experience at Mission Viejo Volvo, they were attentive and professional every step of the way. I would come back here and recommend to anyone... looking for a great car and company.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave a review, Laura. Here at Volvo MV we strive on making every experience enjoyable, professional, and stress-free.... We thank you for choosing Volvo MV and we look forward to seeing you again!

  • 1.0 out of 5
    July 13, 2019

    The absolute reason car dealerships earn their bad reputations. Was quoted to buy and ship the car from them to my home in AZ...Shipping quote goes from... $500 to $550...and salesman tells me the dealership REQUIRES a $895 tracking system for all shipped items! Funny how car carriers are licensed and bonded and wouldn't this be my decision since and that point I own it? What lengths a dealer will go to to lose a sale. Caveat emptor

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 6, 2019

    My family and I came to buy a certified-pre owned XC90 R-Design that includes everything a person would wish for, except for the vision package. Overall... a great experience at Mission Viejo Volvo, they were very welcoming and professional. The amenities they provide is excellent, as well. On behalf of my family and I, I want to thank the entire staff at Mission Viejo Volvo.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 12, 2019

    All of the staff we dealt with.....all very well trained, knowledgeable, and helpful. Special thanks to Mark for bringing a car to our home he thought... we might be interested in........we bought it.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    March 18, 2019

    We purchased a CPO car, only to find out there was a laundry list of broken features. Clearly the CPO inspection wasn’t done or has very poor standards.... As a result, our newly purchased car was in the shop for 2 weeks... We still have a chipped windshield (the car was sold to us this way) and didn’t receive our valet key (that we were promised upon pickup of the car). Lastly, we are still waiting for a refund check almost 2 months later that we were told would arrive within 2 weeks. Overall we were disappointed in the whole sales process and handoff to service. (Everything requires an argument and extensive push back!)

    2.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 21, 2019

    The service rep understood the problems I described and was eager to resolve the issues to the best possible way. When they called with the repair details,... they were to the point and explained them nicely.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 3, 2018

    Everyone who helped me was great. They were nice, informative, answered all my questions, not pushy at all. Just helpful. It was probably the best car... buying experience in my many years of buying cars. The whole buying and financing process was smooth and easy.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your recent 5 star experience with us. Here at Volvo MV we strive on making each experience professional, effic...ient and enjoyable. We are so glad that our team demonstrated this great customer service to you. We hope you enjoy your new car and we hope you make many wonderful memories in it!

  • 5.0 out of 5
    July 31, 2018

    Art & Dan took good care of me and my car. They had my paperwork started before I arrived and answered my texts within a few minutes. The car was ready... early on a Friday, and was a great start to my weekend.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your experience with us. We are so glad that Dan and Art provided you with efficient and professional service. ...We thank you for choosing Volvo MV and we look forward to seeing you again!

View More Reviews