Family Automotive

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
32 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 27, 2020

    This was the 3rd truck we have bought from Benny Westbury and without exception he worked with us to get us the best deal possible

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    Shopped for a new car
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    Dealer Response

    Thank you so much David Kekel for the 5 STARS and review of your recent purchase of a new truck from Benny Westbury! We truly appreciate it! We look... forward to seeing you in service for routine maintenance. Take care!

  • 5.0 out of 5
    September 3, 2020

    I drove over 2 hours from my home town to purchase a car from Family Ford. Best buying process I've ever had.

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    Shopped for a used car
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    Dealer Response

    Thank you so much Linda Yannotti for the 5 STARS and review of your recent purchase experience with Family Ford. We appreciate the review and we are ...here to assist you with any future needs! Take care!

  • August 17, 2017

    Thanks Benny for all your help. It was an unbelievable quick turnaround from our first conversation to actually getting my new vehicle! I love my new... Ford Edge.

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    Shopped for a new car
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    Dealer Response

    That is great news!! Benny and all of us here at Family Ford are glad you have the new EDGE you dreamed of. Let us know if there is anything more we ...can do, and when you need that first service for your oil change, let us know! Enjoy your new car!

  • 5.0 out of 5
    July 10, 2020

    I want to offer my sincere thanks to my salesperson, Tim Freidag at Family Ford. I knew I was in good hands the minute I arrived. Professional, friendly... and patient. Like most people, I hate to buy cars. Tim provided the best car buying experience I've had. Highly recommend Tim and Family Ford.

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    Shopped for a new car
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    Dealer Response

    Thank you so much James Garrett Jr. for the 5 STARS and review of your recent purchase with Family Ford and with Tim Freidag. We are thrilled that yo...u had a great purchasing experience and highly recommend Tim and Family Ford. We look forward to seeing you in the future for routine maintenance. Take care!

  • 5.0 out of 5
    May 2, 2020

    fast and friendly. I was from out of town and needed a car. Very helpful

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    Shopped for a used car
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    Dealer Response

    Thank you so much Ross Hall for the 5 STAR review on CARS.com regarding a recent purchase. We truly appreciate reviews from our traveling clients. W...e are so glad we were able to assist you and get you back on the road quickly. If you ever need us with your travels, we are here to help! Take care!

  • 5.0 out of 5
    March 2, 2020

    Family Ford made the car buying process so easy! Staff was very friendly and had me in and out in no time. I would definitely recommend this small town... dealership to anyone!

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    Shopped for a new car
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    Dealer Response

    Thank you so much for the review Lindsay Edwards. We appreciate it! Take care!

  • 5.0 out of 5
    February 14, 2020

    I have been thinking about buying a new car for a while. My husband and I were riding around and I said let?s go by Family Ford. I was looking for a specific... color and style. I drove a used vehicle first. I liked it except for the mileage. I drove another similar to what I was looking for. My salesman, who we had bought from before, was a very patient, non pushy person. He made the entire process easy. Since there was no car on his lot that I was looking for he found one. It?s beautiful, everything I was looking for. Thanks Benny!

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    Shopped for a new car
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    Dealer Response

    Dianne, thank you for your kind words and congratulations on your new vehicle! We understand it is a big decision where you purchase your car from and... we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

  • 5.0 out of 5
    December 29, 2017

    My first service for my 2017 Ford Edge was fantastic. It was completed in 45 minutes from the time I arrived. Thank you Family Ford Service Dept. Happy... New Year!

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    Dealer Response

    Than you so much for the 5 STAR review! It is worth the drive to come see us for your routine maintenance! We look forward to seeing you in 2018! H...appy New Year!

  • 5.0 out of 5
    December 23, 2017

    Everyone was extremely nice and made the process very easy. It was very different buying experience than your typical car dealership. Top notch service.... I would highly recommend Family Ford.

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    Shopped for a used car
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    Dealer Response

    Thank you so much for the 5 STAR review on Cars.com. We appreciate the honesty of calling our processes of buying a car different than buying from an...other dealership. Honesty and integrity is what makes our process different and consumers appreciate the ease in buying a car from us. It is a major decision on where to buy a purchase like your next automobile and reviews like this are what people need to see before they decide on who to buy from. Thank you for taking the time review us and we appreciate it!

  • 5.0 out of 5
    December 12, 2017

    Salesperson was Excellent. Very satisfied with vehicle.

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    Shopped for a new car
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    Dealer Response

    Thank you so much for the 5 STAR review! We are so glad your purchase experience was excellent and that the vehicle is everything you wanted. We loo...k forward to seeing you for routine maintenance and we do appreciate your repeat business at the dealership!

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