Monken Toyota Buick GMC

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 21, 2019

    Thank you for everything you did to help me. I love my new car. Everyone at Monken Toyota were amazing and professional. Best experience ever!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 31, 2019

    I would not point anyone I know I there direction to buy anything, said they,d fix air little did I kno it was going to cost me to have it fixed,not real... honest on the used cars they sell

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 30, 2019

    excellant service and staff was superfriendly and very helpful. the wait time was surprising short and everything was fully explained. will be a repeat... customerin the future. Aaron bradford was and is a super customer service rep. to deal with the public.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 5, 2019

    We purchased 2016 Highlander from Monken Toyota with wonderful help from Jeff Davis. We really appreciate the Christian attitude, and Jeff's sincere desire... to help us get exactly what we wanted, including extra parts. Because Jeff's attitude, is the reason we have returned the 4th time to purchase a vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 18, 2019

    Bought my explorer in December. Had the 1st service today. Aaron explained everything and it was handled quickly. Will definitely return from now on.... Even got a quote for a minor issue with it.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 26, 2019

    We were looking for a used van found one at Monken. We had the pleasure of having a great salesman Jeff. I would definitely recommend he went above and... beyond helping us. We are very pleased with our purchase. If you are looking for a used or new car go to Monken Toyota in Mt. Vernon and talk to Jeff.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 8, 2019

    Aaron was friendly, professional, and completed the service in a timely manner. He even remembered me from servicing my 2012Tundra. Today, it was time... for my 2015 Highlander.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 19, 2019

    Great service, fast and efficient! Staff are friendly and ready to help. Aaron may need a hand when the check in check out line is long

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 7, 2019

    Quick friendly service by Aaron and Joel . Nice facility Very courteous and professional with a conventiant appointment time I was very pleased I will... be back again

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 16, 2018

    My husband was in town for the weekend. His car overheated on early Saturday morning. We stopped by Monken Toyota Service department and were very happy... that the service department was open. Staff was very helpful trying to arrange a rental car since the car could not be serviced until Monday. Aaron Bradford was very kind and professional. Together with the technician, they are a great team! Thank you so much.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews