Reviews
Great customer service and very helpful with getting my
Great customer service and very helpful with getting my car same day Didn't rush me with anything
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing about your experience with Gravity Autos Jacksonville. We appreciate your business and hope to see you again soon!
Slow to work with.
Slow to work with. Haven't paid of trade in and have stopped responding to questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Very friendly assistant Especially since I was not really
Very friendly assistant Especially since I was not really very patient with her. She was very professional
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Excellent experience from start to finish.
Excellent experience from start to finish. Honest people, transparent deals, and top-quality cars. I’ll definitely be coming back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Great service and very professional staff.
Great service and very professional staff. They helped me find the perfect car within my budget. Super satisfied with my purchase!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gravity Autos Jacksonville.
Just bought my new car from here — super friendly team,
Just bought my new car from here — super friendly team, great prices, and no pressure at all. I’ll be recommending them to my friends and family!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Gravity Autos Jacksonville are glad to have you as a customer.
Very professional and honest dealership.
Very professional and honest dealership. They made everything smooth and easy, and I’m really happy with my new car. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Gravity Autos Jacksonville provided an excellent
Gravity Autos Jacksonville provided an excellent car-buying experience! The staff was friendly, transparent, and made the whole process quick and easy. Highly recommend them for anyone looking for a quality vehicle and great service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gravity Autos Jacksonville!
Gravity Autos Jacksonville provided an excellent
Gravity Autos Jacksonville provided an excellent car-buying experience! The staff was friendly, transparent, and made the whole process quick and easy. Highly recommend them for anyone looking for a quality vehicle and great service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Gravity Autos Jacksonville!
Super smooth experience from start to finish.
Super smooth experience from start to finish. The staff was knowledgeable, respectful, and never pushy. I left with the exact car I wanted and total peace of mind. Would definitely return.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for choosing Gravity Autos Jacksonville! Please let us know if we can be of any more assistance.