THOMPSON'S CHRYSLER DODGE JEEP RAM

Reviews

3.8 out of 5 3.8
9 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    November 16, 2018

    Horrible customer service. WORST CAR BUYING EXPERIENCE EVER. Manager Marvin Bryant told me "my concerns dont matter" when they DID NOT REPAINT... our bumper as stated on our LEGALLY BINDING "Due Bill". He and Service Mgr Shawn Becker were very rude and disrespectful, to the point that my salesman said he "was shocked they were treating a customer like this". Do not buy a car here unless you want a lot of extra xxxxxxxx to deal with. OUR CAR STILL ISNT FINISHED. SHADY GUYS WHO THOUGHT THEY COULD GET OVER ON MY

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    February 12, 2018

    I was looking at the dodge trucks they are built cheaply I have a GMC 2500HD gas and it can out do a dodge 2500 I pushed down on the rear end of a new... dodge and it moved up and down then I did it to my 2017 2500 and nothing the GMC is better and has as much power and that's a gas HD if you need a real truck go to jimmy and the duds at GMC they will get you a real truck .

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 9, 2017

    The staff was very freindly. It was a Saturday we were on are way home. And are ram truck was having problems. They got the truck in and fixed that day.... And I was impressed with the pet friendly policy I was traveling with a pet. Thank you for all you did.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 22, 2017

    I almost went down the hill for a new truck, and decided to go to placerville dodge. I am glad I did. The prices were better and the services was outstanding... thank you melissa.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 27, 2016

    From day 1 Thompsons Dodge in Placerville made it happen for me. The most pleasant, professional and experienced team!!! I am so grateful I made the choice... to shop at this amazing car dealership!! I feel very taken care of! Thank you! They need more stars¿¿

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 27, 2016

    From day 1 Thompsons Dodge in Placerville made it happen for me. The most pleasant, professional and experienced team!!! I am so grateful I made the choice... to shop at this amazing car dealership!! I feel very taken care of! Thank you! They need more stars¿¿

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 15, 2015

    What a refreshing car buying experience! Everybody we were in contact with at Thompson' Chrysler were friendly, professional and cared about what our goal... was. We were observing other customers and it was obvious that the Thompson's employees truly love what they do and the customers comes first.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 15, 2015

    These guys are great! I told them exactly what I was looking for and they found my challenger and offered a better price than any dealer around. buy process... was much shorter than any buying experience I have ever had at a dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?