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Baxter Subaru Omaha

(472 reviews)
Visit Baxter Subaru Omaha
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (402) 205-3508 (402) 205-3508
Used (402) 520-6651 (402) 520-6651
Service (402) 520-6649 (402) 520-6649

Reviews

(472 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Baxter Subaru Omaha from DealerRater.

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I truly cannot even begin to say enough great things

I truly cannot even begin to say enough great things about working with Becky from Subaru. I was an extremely reluctant buyer; in fact, I reached out to Subaru at the beginning of August with a few questions, and then ghosted for a month. Becky gently reached out, offered to help with questions, answered what I did ask, but never pressured me or called and emailed aggressively like other dealerships were doing. Her approach gave me space to consider my options and actually made me feel less like she wanted just another sale (which, hey, we all need to make money—not an unreasonable goal), but like I was respected as a human being. So, I began asking more questions which she had all the answers too. It began clear to me that Becky knows her stuff, believes in the quality of her product, and she knows what her buyer wants and needs: respect. So I came back. I’ve bought roughly 5 cars in my life, and at the risk of sounding cheesy, I’ve never had an experience like this. I felt I had built a relationship with Becky and the Subaru team and that we were all working together to get me the best deal. When I finally went to the dealership I was in awe of the culture, space, and warmth of the employees. Bonus: I got to bring my Great Pyrenees who was doted on and played as we went over paperwork. The thing that struck me the most is Becky knows people, and she’s not just selling, she’s helping people achieve goals, meet needs, and get a quality product. I had sworn before I went to the dealership not to walk out of there with a bunch of extra warranty packages, but I ended up choosing three, because Becky believes in her product. Because of her great work, I am a Subaru buyer for life and I will always direct anyone I know who needs a car to Baxter Subaru and tell them to ask for Becky.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for your 5-star review! 🌟 We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your kind words mean the world to our team. We look forward to serving you again soon

The facility was excellent and the staff helpful.

The facility was excellent and the staff helpful. Kailey took care of my test drive and I was in and out in about an hour. Vehicle I drove was a close match to what I was expecting. I would not hesitate to go back.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you so much for your 5-star review! 🌟 We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your kind words mean the world to our team. We look forward to serving you again soon

Excellent service fantastic sale and finance staff Jamie

Excellent service fantastic sale and finance staff Jamie was outstanding we would recommend this dealership to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review! 🌟 We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your kind words mean the world to our team. We look forward to serving you again soon

Angie was great to work with.

Angie was great to work with. Baxter has a lot of good sales policies. Great place to purchase a car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Dan B, thank you for your kind review; we are happy to pass along your comments to Angi and the team here at Baxter Subaru Omaha!

Angela Emerson made this the easiest and best experience

Angela Emerson made this the easiest and best experience I've had buying a car.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

N8daddy78, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

Was as expected with one contact person friendly and

Was as expected with one contact person friendly and helpful to find as close to what I wanted in their network with timely delivery at a comparable price.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Larry, thank you for your kind review; we are happy to pass along your comments to the team here at Baxter Subaru Omaha!

excellent service and fair pricing.

excellent service and fair pricing. Sales staff was great to work with. They helped with a tough trade-in

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi John, thank you for taking the time to leave a review for us at Baxter Subaru Omaha. We're happy we could meet your expectations!

I had excellent Customer Service with Subaru!

I had excellent Customer Service with Subaru! Carry Short you’re awesome! I love my new Subaru! Thank you so much for a wonderful experience!❤️❤️

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Gwen Pierce-rigby, we are so happy to read such a great review about Carry! Thank you, and have a fantastic day!

I bought a used Outback XL.

I bought a used Outback XL. What a wonderful group at Baxter Subaru! Angela "Angie" Emerson was my Sales Consultant. She was extremely knowledgeable and helpful throughout the entire process. Definitely check this dealership out!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Steve D, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

Baxter Subaru is an Excellent Dealership.

Baxter Subaru is an Excellent Dealership. I just signed my second lease with them. From the physical appearance of the Dealership to the service area, to the inventory area everything is pristine. The sales staff, sales managers are all knowledgeable and personable. You feel more like a friend than a customer. Cannot be said with other dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Edward A. Schneider, thank you for your kind review; we are happy to pass along your comments to the team here at Baxter Subaru Omaha! We hope to be of service to you again in the future. Best wishes, Baxter Subaru Omaha