Skip to main content

Lou Sobh Kia

(1,386 reviews)
Visit Lou Sobh Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2021 state dealer award
View 5 awards
2021 state dealer award
2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (470) 297-6988 (470) 297-6988
Used (470) 297-6970 (470) 297-6970
Service (470) 297-6972 (470) 297-6972

Reviews

(1,386 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lou Sobh Kia from DealerRater.

Want to share your experience with this dealership?

Write a review

"Exceptional Customer Service!"

My experience with Lou Sobh Kia was very pleasant. The staff is professional; they listened to my needs that made my decision easy. When I picked up my car, I was in and out within 90 mins. I would recommend this dealership to everyone! Also, Tyler went the extra mile to connect my Bluetooth and show me some of the basic features in my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the nice comments. Glad we took good care of you and Tyler and Nelson are 2 great employees...wise beyond their age!! We appreciate your business and we look forward to many years taking good care of all of your vehicle needs!! Have a great day! Chip Hill, Marketing

This Lou Sobh Kia is a great place for service.

When I service my vehicle at this location, they do a great job. They don't rip you off like some other dealerships wanting you to do work that is really not necessary. Everyone is so nice here, I feel really great and appreciated when I leave.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you VB. We appreciate your business and look forward to taking care of your vehicle for many years to come. Welcome to the family!! I will be sure to show to the above mentioned employees. Have a great day. Chip Hill, Marketing

Fast service and clean comfortable environment while waiting

Every time I take my Kia Sorento in for service, everyone treats me with respect & attentiveness. They also explain what they are doing before they start servicing the vehicle so I understand. Great waiting room with coffee an snacks! Clean & comfortable environment !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks Mommy of 3. We appreciate your kind words and glad to have you in the Lou Sobh Kia family!! Please let me know if I can ever be of assistance. I assure you will take very good care of you. See you next visit. Chip Hill, Marketing

Best new car buying experience ever

I have bought Many new cars over the years and have always felt I was getting cheated out of a better deal. But this experience was so fast no haggling the first price brought to me was outstanding so no wasting time going back and forth. But truly it was a delight to work with Tyler lepage he is a outstanding young man and I am so glad he was our salesperson! He made the experience enjoyable ! Also Will in fiance was very nice and personable! Kia should be proud of the customer service that was given!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Outstanding!! Thank you very much for the nice comments. Tyler is a 20 year old wise beyond his years. He does a great job for us. Same with Will. We are lucky to work with such great people here. Thank you for the business and look forward to taking care of you for many years to come. Have a great day!! Chip Hill, Marketing

VERY COURTEOUS AND HELPFUL

I HAD A SPECIFIC VEHICLE IN MIND TO PURCHASE AND THE DEALERSHIP DID NOT HAVE. THEY WORKED VERY HARD TO LOCATE THE EXACT UNIT I WANTED AND DROVE MANY MILES TO PICK IT UP. WITHIN 36 HOURS OF MY FIRST VISIT THE VEHICLE WAS PURCHASED AND THE DEAL WAS CLOSED WITH NO HITCHES!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks Lynn and Jack for the nice review. I will be sure that Tyler and Robert read this as well. Welcome to the Lou Sobh Kia family. Hope to see you next visit. Chip Hill, Marketing

Quick service for low tire pressure

Low pressure light came on while driving kids to camp. Dropped them off and straight to Lou Sohb Kia. Right in for service, time for one free coffee and on my way. One nail removed and patch installed. Excellent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank You for writing. We appreciate your business and glad we could get you back on the road quickly!! See you next visit!! Chip Hill, Marketing

Awesome

John was very thorough, and friendly. My car service was complete at accurate time frame. Will definitely be going back to get my car serviced there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the nice comments. I will be sure Jonathan reads this message. Thanks for the business. See you next time. Have a great day!! Chip Hill, Marketing

I alway get great service on the maintenance of my vehicle

The waiting time was short and the price was right. Thanks David I look forward to dealing with you in the future. Have a nice day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind words Terry. We appreciate your business. David does a great job for us. Have a great day!! Chip Hill, Marketing

Great Customer Service

Everyone I've dealt with at Lou Sobh has been a pleasure to deal with. They're friendly, courteous, and knowledgeable. Both Jonathan and David are great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank You Happy Customer for the nice comments!! Have a great day and see you next visit!! I will be sure to thank David as well. Chip Hill, Marketing

Fast service and pleasant experience!

From the moment you walk through the service department door, you are made to feel welcome. My service manager (David) was very helpful and explained what I needed to have done, saving me money compared to what I thought needed to be done that would have cost me more. I am very satisfied with this dealership service and would recommend them to people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Awesome post and love the screen name!! Pretty much says it all!! We appreciate your business and look forward to your next visit!! Chip Hill, Marketing