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Lou Sobh Kia

(1,386 reviews)
Visit Lou Sobh Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2021 state dealer award
View 5 awards
2021 state dealer award
2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (470) 297-6988 (470) 297-6988
Used (470) 297-6970 (470) 297-6970
Service (470) 297-6972 (470) 297-6972

Reviews

(1,386 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lou Sobh Kia from DealerRater.

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Good customer service he was very good in making me buy the

Chris is a great sale person , going to sent friends and family to him, also my co workers and patients. Please give him a good review for promotion

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Emike,Iteghie 0727, thanks so much for your business. It was a pleasure. Enjoy your new Sorento. Please contact me if you have any questions: (470) 253-6015 – Sincerely, Chris Gardner

Professional Sales Staff

I recently went to Lou Sobh Kia to look at the new Sportage. I was met at the door by Santi. He greeted me with a smile and was very personable and professional. He answered all my questions and even had me consider some new ones. Although he obviously wanted me to buy a car that day, I never felt rushed or pressured by him. It was the best car buying experience I've ever had and didn't even buy! When I have all my finances together and I am ready to buy, I will be back to this dealership and will ask for Santi Gala. I would buy from him in a heartbeat and will recommend him to all my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Pleasant buying experience

Chris gardener was a very professional and courteous salesman. I highly recommend Lou sobh Kia and Chris gardener ?? It was the most painless buying experience??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Echols0704, thank you for your business. I hope you enjoy your new Frontier. Please contact me if you have any questions: (470) 253-6015 – All the best, Chris Gardner

Excellent Service

I recently purchased a car and it was painless. I spent as much time as I wanted looking at vehicles and there was no pressure on me to purchase. Since I had been in a wreck was still leery of driving, they delivered my vehicle directly to me as a courtesy and I was very appreciative. Santi did everything he said he would do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent Service

I was very pleased with my first scheduled oil change and the completeness of the service. They checked the wear and nitrogen in the tires, checked the alignment, serviced the engine, washed the vehicle, suggested the tires be rotated on the next service and many other things, This is the cleanest and nicest dealership I've been. I don't believe you can go wrong having your car serviced here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Pleasant experience

Sali, our salesman was personable and professional. He was informative and afforded us all the time we needed. We would be happy to recommend him and this dealership to our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service

I am very pleased with the service I get and employees are very helpful and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Had a great experience

Chris was extremely helpful! We had all of question answered in a timely manner and felt very comfortable with him. We were very impressed with the dealership itself. All of the refreshments and lounge areas were very high quality and made the experience very enjoyable. I would definitely recommend the dealership to others.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

courtneythurmond, Happy Birthday! It was a pleasure doing business with you and I hope you enjoy your new vehicle. Please contact me if you have any questions: (470) 253-6015 – Sincerely, Chris Gardner

service on car

Men in service dept were very nice Explained what would be serviced on my car Exactly how long it would take The service area, waiting area and overall very clean

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We appreciate your taking the time to write. Glad we met your expectations and look forward to taking good care of you for many years to come. Please tell your friends and family about us. Chip Hill, Marketing

Purchase of Kia Sorento SXV @ Lou Sobh Kia

Purchase went very well and we are extremely pleased with the dealership and the employees

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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