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Lou Sobh Kia

(1,386 reviews)
Visit Lou Sobh Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2021 state dealer award
View 5 awards
2021 state dealer award
2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (470) 297-6988 (470) 297-6988
Used (470) 297-6970 (470) 297-6970
Service (470) 297-6972 (470) 297-6972

Reviews

(1,386 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lou Sobh Kia from DealerRater.

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Service

Great customer service! I will definitely return here for all of my services!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Great Dealership, fast professional service. Would recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Survey

Bobby Baptiste is awesome! Probably why I ended up buying a car there! Everything was easy. I'm happy I stopped by!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome experience!!!!!

We had a wonderful experience from every person we met during and after this process!! I would highly recommend buying your next car with them!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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kia kia kia

That's all I heard from my granddaughter after she drove one recently,so being a good Grandpa (also heard that from my wife) I went by the dealership and drove out with one. The experience was great with all the personnel helpful and a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

kia kia kia, Thank you for your service, your business and for sharing your experience. Please contact me if you have any questions: (470) 253-6015 – All the best, Chris Gardner

Wonderful experience

Great people there and were friendly and helpful and even with me having my kids was able to play a movie.only suggestion is toys for toddlers to keep busy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fun experience!!

I went to Lou Sobh Sunday afternoon to purchase a Kia Optima. I had briefly spoken to Chris Gardner on the phone earlier in the week. Chris was very helpful and took the time and patience to get me into the car I wanted. He must have been a track star when he was younger as I had him running back and forth to make changes and get me the pricing I wanted but he always came back with a smile. He actually reminded me of an actor (Delroy Lindo in Sahara) as he was smiling all the time. He definitely is not your typical pushy car sales man. I would recommend if you are looking for a Kia to call ahead and ask for Chris as you don't want to just pull up and be bombarded by reps running out to sell you a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

dstow62, thanks so much for your business and thank you for sharing your experience. Please contact me if you have any questions: (470) 253-6015 – All the best, Chris Gardner

Wonderful experience

This is a great dealership that I highly recommend. My daughter and I went to this dealership to purchase her very first car. Great prices and service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1st Class

A great place to get quality service. Beautiful new facility with excellent equipment and excellent service people. Nice to know that all work is done by certified mechanics, even oil changes. Very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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GREAT experience!

I had spent all day at dealerships being hounded into purchasing a car that day. I went to Lou Sobh and felt absolutely no pressure into buying. I talked to Santi, who showed me two different cars - one I originally went in to see and another that he thought I would like better. He was absolutely right, and after talking extensively, I decided to buy today. Santi got me a great deal and I was able to walk out that day with a new car and a low monthly payment. After I purchased the car, Santi sat with me and walked me through all the features and made sure I was comfortable before I drove off the lot. In no way did I feel pressured to buy today, and I'm extremely happy with my new purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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