Reviews
Great Dealership and Sales Professional "Chris Gardner"
Excellent experience with Lou Sobh Kia and Chris Gardner on our vehicle purchase today. Look for Chris to help you with your purchase, top notch.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sports Car, it was a pleasure to serve you. Thanks so much for your business and thank you for sharing your review. Please contact me if you have any questions: (470) 253-6015 – All the best, Chris Gardner
Class A Experience
I purchased a Kia Optima SXL this weekend from Lou Sobh Kia. I am happy to report that I had an excellent experience at Lou Sobh and I'm very pleased with the Optima I purchased. The sales, service, and management staff were friendly, knowledgeable and extremely professional. I will heartily recommend this dealership to anyone looking to purchase a new Kia. JP Piedrahita, a high-energy, fun sales representative, went over and above to show me vehicle options and explain the various options and vehicle features. JP was courteous, friendly, and patient with me throughout the negotiations and was very thorough in the delivery process. He, along with the Sales Manager, Robert Baptiste, made this a very pleasurable experience. Lou Sobh, these guys will be a valuable asset to your dealership’s reputation and success!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
Great service, all employees were very professional and helpful. I would recommend this dealership for purchasing a vehicle. Good experience when purchasing a vehicle, which can sometimes be stressful and take most of your.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
vehicle, thanks again for your business. Please contact me if you have any questions: (470) 253-6015 – Sincerely, Chris Gardner
Chris Gardner - A True Professional
Chris Gardner is the ONLY reason I came back to buy a car. His character and attitude toward me out-weighed the bad experience I had with one of the sales managers. Chris was awesome to work with, and I left the dealership a happy customer.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
NickKimbrell, thanks for taking the time to share your experience. Thank you for your business. Please contact me if you have any questions: (470) 253-6015 – Sincerely, Chris Gardner
Wonderful experience
Holly was wonderful to work with. She was accommodating and patient as she worked around our schedule with a newborn baby. She and Robert were professional, caring, and knowledgeable. I would highly recommend Lou Sobh Kia and Holly when looking to make a Kia purchase. The detail department also did an incredible job getting our new car ready for my very picky husband.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Vehicle Service
Great experience, friendly staff, value for money, close to home, I will definitely be returning for future services.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
GREAT DEALER
I came in very distraught and went out feeling like a queen. This was the best service I think I've ever had. Beautiful brand new bldg. and exceptional customer service. The manager, Don was the best. Thank you very much.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Experience
Larry Levin was a friendly, no pressure salesman, who helped my daughter pick out the best car for her. Robert who finalized the sale was very knowledgable and went above and beyond to make sure everything went smoothly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Soul Purchase, Love It!!
Chris' low key, no pressure style suited my personality perfectly. He asked what I was looking for, listened to my answers, and found it. The dealership is beautiful, open and airy, and immaculate. And everyone we encountered during our visit was friendly and welcoming. Overall, a very good experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
GASpinner, it was a pleasure doing business with you and I hope you enjoy your new vehicle. Thanks for sharing your review. Please contact me if you have any questions: (470) 253-6015 – All the best, Chris Gardner
Shopping with Children? Recommend!
I worked with Robert Baptiste as well as Holly in mid-December 2015. I was incredibly impressed with their professionalism; they were both incredibly polite in answering all of my questions and understanding of my financial goals for purchasing a new vehicle. In addition, I had my children with me, which as you can imagine was pretty stressful. Mr. Baptiste as well as Holly did a great job of making us comfortable but also realizing that my time and patience were limited. I did plenty of research before I came in, thinking it would help expedite the purchasing process. Regardless if this was the case or not, I made the purchase and had all the paperwork signed and completed within two hours. I am confident that they are both knowledgeable and capable of explaining just about anything relating to KIA products. I am incredibly impressed with my shopping experience at this facility.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
