El Dorado Chevrolet

Unbelievably perfect and I have bought several vehicles from them and it's always perfect Jim was an extremely detailed and terrific salesman, couldn't ask for anyone better!

Quick and courteous service. Had a pleasant experience. Would visit against n without hesitation. Thanks

They were pleasant and easy to work with. They did my oil change in a timely manner and the waiting area was comfortable

Everyone had our best interests in mind. They found the best vehicle for our us. No hassle, no pressure; a great experience overall.

Amazing service from everyone beginning to end. From sales to finance I had a pleasant experience.

Ivan Ratana was great and he took great care of me and was sincere and very genuine.I thoroughly Enjoyed his service and I like my truck. That’s about it. Every thing else after I sat in Finance manager, forgot his name. Buff typical Chad looking, and acting. Name started with G finance manager. I walked into his office a happy customer for life and all that changed when I left. Long story short he told me there was no deal when I was sitting in his office and that the front office made mistake and that they are incompetent at times and he will go save the deal. Came back ran me credit in 4 other places added $3500 of extended warranty dint really show me the deal just then when I signed he said I did it and saved your deal. Asked me to come see the screen where you could just see the signature portion. The payment just went up by $50 and before i could see it folded the papers and handed me the envelope like he saved the world. When I go home and see all that and add the numbers I went to by a truck advertised for $35000 online and ended up financing $41000 with $1200 down for exact same truck. I’m not an experts but the math doesn’t add up. Shame on me for not checking the final paper work but there was so much in and out of the room on his end like something serious happening and he created confusion I just singed and left. That just speaks DISHONEST to me. So you lost a customer that would have come back for life over some Nickle and dime for multimillion dollar company like yours, it can take a snow ball affect, as you find ways to make customer cheated. I expressed my concern to Mike, most polite and humble general manager you would ever run into but that’s about it, not to resolve but rather to waste my time by inviting me back to the dealership and wasting my time and icing on the cake he had the audacity to offer me a full tank and gas and two car wash cupons to make me happy and insult me. I came back trusting that Mike’s word that he would make it right and give them a chance to fix was was wrong and I in me back but, as Mike said. His hands are tied. Gisele you don’t was customer for life. I couldn’t help but notice they have won Chevy dealer award from 2016-2023 then it stops. That might be a telling signal if you exciting e team is watching.

Mike is always very friendly and thorough in keeping me informed and updated on service needs

Our service agente Steven M is very professional, knowledgeable and respectful. Always available to respond any questions and making us feel we are in good hands .

Corbin was great to deal with. Professional, efficient and a straight shooter. He made the trade and purchase experience very painless.

Me gusta la amabilidad del personal para a tender a los clientes con los carros