Reviews

4.9 out of 5 4.9
19 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    June 13, 2018

    I went in to just look to see what SUVs were available, and the cost, not intending to buy. Scotty Litton was so pleasant, easy-going, and informative,... I left with a 2018 Sorento. Dusty Atkinson (sales manager) went out of his way to introduce himself to me, and they both made me feel welcomed and at ease during the whole process. Financing was easy, and pleasant, too.

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  • 5.0 out of 5
    March 25, 2018

    I went looking for a used soul and got a 2018 at an amazing price. The sales staff were all so very friendly and accommodating. Best experience ever!

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  • 5.0 out of 5
    January 10, 2018

    This is my second Kia Soul purchase from Cumberland Kia. My first purchase was in 2015 and was the most dependable car I've ever owned. I swore I would... never get rid of it, but Paula called and asked if I was interested in an upgrade and made me a deal I could not refuse. I must say that Paula and Austin were very friendly, helpful and professional. Just like the first Kia I bought, Adam Eldridge went above and beyond to make sure I was a happy customer. Thank you to the Cumberland Kia team for another great buying experience! Still very much impressed!!

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  • 5.0 out of 5
    December 18, 2017

    Easy buying experience. Love my new Sorento! Please see Jim Tuck and sales manager Dusty Atkinson for all your car shopping needs!

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  • 5.0 out of 5
    December 4, 2017

    Always receptive and ready to answer any of my concerns or questions. Paula Miller & Austin Lillis made my car shopping experience a delight. They were... both a pleasure to work with, and I wouldn't hesitate to buy another Kia from Cumberland Kia with the help of either Paula Miller & Austin Lillis.

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  • 5.0 out of 5
    December 2, 2017

    This is the second kia I have purchased from Mike Cox, and the third from Cumberland Kia. I find Mike to be very knowledgeable and helpful. He answered... all of my questions satisfactorily and found me the car that I wanted. He makes it easy to do business, which, after all, is the value of a good employee. The easier to do business, the more business that will be done.

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  • 4.0 out of 5
    November 6, 2017

    Sales girl efficient and friendly, made you feel comfortable in purchasing vehicle.

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  • 5.0 out of 5
    September 28, 2017

    If you are going to buy a Kia,go to Cumberland Kia.They treated me as if I was the only one to ever buy a car there.I could not have been treated any better... ever! I whole heartedly recommend Cumberland Kia.When I go to buy another new car ,it will be a soul and it will be from Cumberland Kia.I love my soul ,I had a 2014 and traded for a 2017.The safety featured are top of the line.I could talk about the soul on and on,so I will close saying Cumberland Kia you are the best !

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  • 5.0 out of 5
    September 2, 2017

    Shopping for a new car, and I couldn't have been happier with the service I received from Paula and Caitlyn at Cumberland Kia! These girls were on top... of their game, with quick responses to all my questions... Felt very much at ease with these two...Thumps up!

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  • 5.0 out of 5
    June 1, 2017

    My wife and I went to Cumberland Kia this past Saturday and purchased a new Kia Optima. They gave us excellent service and was extremely nice. I would... recommend this place to anyone!

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