Garcia Buick GMC of Santa Fe

Reviews

4.5 out of 5 4.5
18 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    June 16, 2018

    Brandon, was the best car sales person I've ever met. I did not feel pressured that I have to buy my car now. I wanted to make sure it had the features... I wanted. I found a Buick Encore I liked,but, it didn't have the one feature I wanted , so I decided to wait til the end of week. Brandon, got me the feature I wanted! So, I bought the car. Great Customer Service. See Brandon if you're looking for a Great Deal!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business ...and look forward to your next visit!

  • 5.0 out of 5
    March 19, 2018

    Marcos, Brendan and Lanette provided great services! Helpful and friendly. Wish I could say the same for Buick Company. Ordered a Buick Sportback in... November and still don’t have it. Since 2/28/2018 it is “somewhere Ohio and Santa Rosa. What is problem with Buick shipping? We turned in our lease now using. “Loaner”. How much longer?

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi there, thank you; we appreciate your feedback about Marcos and the team. If you have any questions, please give us a call. We're always happy to he...lp!

  • 5.0 out of 5
    February 17, 2018

    It was okay but I believe I was charged more than I was supposed to pay for the vehicle

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Gary, thanks for your feedback. We do our best to remain competitive within our market and regret to hear you feel you were charged more than you were... supposed to pay for your vehicle. If you'd like to discuss this matter in further detail, please give us a call or feel free to drop by the dealership. We're always happy to help!

  • 5.0 out of 5
    January 24, 2018

    Repair work took a few days due to part being on order but I was kept informed of expected My vehicle is running smoothly; very good work.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    December 9, 2017

    Been going to this place for 12 years, through changes in ownership. Service has always been great, and they're honest. They never recommend replacing... something unless it's really necessary. Friendly folks, beautiful, modern waiting area.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 2.0 out of 5
    December 8, 2017

    This is the laat place i would go and buy a car. Our experience was a the worse, we only had the car for less than a week and we had to take it back for... repairs. I dont think the sales person was prepared and the lady that does final paperwork was rude.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    November 11, 2017

    It was fine, but I thought there was a change in price from the time I saw the car until I purchased it and it was increased in my opinioin

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Gary, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we c...an do for you.

  • 5.0 out of 5
    July 2, 2017

    Best place to buy a car. I will recommend this place to every person I know. Thank you for being a great dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!

  • 5.0 out of 5
    August 29, 2016

    Our sales team was knowledgeable without being pushy. They were helpful and informative. They were able to answer our questions and explain our options.... We do not purchase a new vehicle often, so it is always a learning experience. I would recommend Garcia. I feel they are trustworthy.

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    Shopped for a new car
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  • 5.0 out of 5
    July 23, 2016

    Friendly and professional. Saved money, by purchasing from your dealership

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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Garcia Buick GMC of Santa Fe

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