Lexus of Lakeway is the epitome of luxury automotive firms. Professional, upscale, oriented towards product presentation and client satisfaction. A willingness... to address creative purchase options separates them from many other companies. Very refreshing and encouraging.
I visited Lexus of Lakeway based on the great experience of one of my clients. I was leaning toward buying a Tahoe until I stopped in and experienced the... unbelievable customer service from Product Specialist Jay Dee Sellers and his manager Mark Ziehr. The dealership ambiance makes you feel that they understand the customer , i.e. buyer, makes the decision based on feelings about the treatment given by a dealership in addition to the quality of the product. I have never experienced the attention to customer comfort and satisfaction with the decision to purchase a vehicle. From the moment you enter the huge double front doors and the greetings by sincere customer orientated staff, you understand this place is totally different from any automobile dealership you have ever visited. I decided to buy a 2015 Lexus GX 460 after comparing the quality of the product and the purchase offer derived from our discussion with both the product specialist Jay Dee Sellers and manager Mark Ziehr.