[{"id":481860,"personPtyId":35786833,"firstName":"Matt","lastName":"Ketchum","titleText":"Service Manager","emailTxt":"mketchum@ferman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":14,"combinedEmpReviewCnt":76,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28013/employees/4301bd6f1dcb.jpg","drDealerId":28013,"dealerEmpStartDtUtc":"1101859200","industryStartDtUtc":"1101859200","certifiedEmployee":true,"deptDscrp":"Service"},{"id":481870,"personPtyId":35937777,"firstName":"Sharon","lastName":"O'Connor","titleText":"Service Advisor","emailTxt":"sharon.oconnor@ferman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":15,"combinedEmpReviewCnt":73,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28013/employees/edca5593150c.jpg","drDealerId":28013,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":397940,"personPtyId":35786493,"firstName":"Chris","lastName":"Roy","titleText":".GSM","emailTxt":"Croy@Ferman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":73,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28013/employees/bb19962ac259.jpg","drDealerId":28013,"dealerEmpStartDtUtc":"1338508800","industryStartDtUtc":"820454400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":480117,"personPtyId":35788018,"firstName":"Alan","lastName":"Klingaman","titleText":"Guest Relations Manager","emailTxt":"alan.klingaman@ferman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":67,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28013/employees/782842bdd6c6.jpg","drDealerId":28013,"dealerEmpStartDtUtc":"1228089600","industryStartDtUtc":"1046476800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":481853,"personPtyId":35847507,"firstName":"Steve","lastName":"Hanson","titleText":"Guest Relations Manager","shortBioText":"Moved to Florida from Wisconsin in 2004. Have four children and seven grandchildren.\r\nBackground in financial services and insurance. Love family, cars and motorcycles.\r\nNow drive a 2017 Volvo S90 Inscription, 2012 Harley Davidson Electra-Glide Ultra Limited and a 2006 Harley Davidson Springer Softtail.","emailTxt":"shanson@ferman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":37,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28013/employees/16d38fd350c9.jpg","drDealerId":28013,"dealerEmpStartDtUtc":"1136073600","industryStartDtUtc":"1136073600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":469965,"personPtyId":36057181,"firstName":"James","lastName":"Baker","titleText":"Guest Relations Manager","shortBioText":"","emailTxt":"james.baker@ferman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28013/employees/0aae2d4d0b51.jpg","drDealerId":28013,"dealerEmpStartDtUtc":"1304208000","industryStartDtUtc":"1217548800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":473317,"personPtyId":35756015,"firstName":"Coleton","lastName":"Reece","titleText":"Admin","emailTxt":"coleton.reece@ferman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28013/employees/39398ecc4a04.jpg","drDealerId":28013,"certifiedEmployee":false,"deptDscrp":"Administration"}]

Ferman Volvo Cars of Tarpon Springs

5.0 out of 5 5.0
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:30 PM

Ferman Volvo Cars of Tarpon Springs Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2017

Ferman Volvo, conveniently located at 43530 U.S. Highway 19, North in Tarpon Springs, FL, is your premier retailer of ne

...

w and used Volvo vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please allow our excellent network of people to put you in your ideal car, truck or SUV today! Did you know we offer: 10 Minute Appraisals? A 100 day/3,000 mile warranty on all used vehicles? Special Offers on new vehicles like $2,000 Conquest Cash & $2,000 Owner Loyalty Bonus? Check out our website for more special and information or come in today!

"Treating people like people for over 100 years"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
287 lifetime reviews. Includes reviews of Ferman Volvo Cars of Tarpon Springs from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 11, 2019

    I arrived without an appointment as I had a bolt in my tire. They fitted me in and got me on my way very quickly. Great customer service

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    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review!


    Worked with:
    Sharon O'Connor

    Service Advisor

    (5.0) 73 reviews

  • 5.0 out of 5
    October 10, 2019

    Bringing in my car for service is always a pleasure at Ferman Volvo of Tarpon Springs. Excellent customer service from the best staff in the industry.... Thank you!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review!


    Worked with:
    Matt Ketchum

    Service Manager

    (5.0) 76 reviews

    Sharon O'Connor

    Service Advisor

    (5.0) 73 reviews

    James Baker

    Guest Relations Manager

    (5.0) 22 reviews

  • March 2, 2017

    Am very grateful for the loaner car provided. Also provides an opportunity to try out the new models. Thanks again for the service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 8, 2019

    Steve Hanson worked tirelessly to get us the price that would work with our budget. He reworked the numbers with the sales manager to get us to a price... that worked. I visited 2 other Volvo dealers and neither of them worked as hard to earn my business as Steve and Ferman Volvo did..

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review!


    Worked with:
    Chris Roy

    .GSM

    (5.0) 73 reviews

    Steve Hanson

    Guest Relations Manager

    (5.0) 37 reviews

  • 5.0 out of 5
    October 7, 2019

    Great experience. Quick transaction. Friendly service. Large selection. Competent staff. Traded a Subaru for a Volvo. I leased and they worked with me... to get me out of my current lease.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review!


    Worked with:
    Alan Klingaman

    Guest Relations Manager

    (5.0) 67 reviews

  • 5.0 out of 5
    October 7, 2019

    The service was fast with excellent customer service. the advisors sent a warranty request to Volvo for me and the service ended up being covered thank... you!

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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review!


    Worked with:
    Matt Ketchum

    Service Manager

    (5.0) 76 reviews

    Sharon O'Connor

    Service Advisor

    (5.0) 73 reviews

  • 5.0 out of 5
    October 7, 2019

    Timely and well-communicated service. Service department treats people not only like customers, but almost like family. Would recommend to anyone without... hesitation. Keep doing what you're doing.

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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review!


    Worked with:
    Matt Ketchum

    Service Manager

    (5.0) 76 reviews

    Sharon O'Connor

    Service Advisor

    (5.0) 73 reviews

  • 5.0 out of 5
    October 6, 2019

    Alan has been very diligent looking for the right XC60 for me. I appreciate all his efforts and patience as I continue to find just the right color and... options.

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    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review!


    Worked with:
    Alan Klingaman

    Guest Relations Manager

    (5.0) 67 reviews

  • 5.0 out of 5
    October 4, 2019

    The Staff is always friendly--and caring!! Work was excellent--and timely!! Took the time to communicate what was going to happen--and when the job would... be completed--thank you

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    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review!


    Worked with:
    Matt Ketchum

    Service Manager

    (5.0) 76 reviews

    Sharon O'Connor

    Service Advisor

    (5.0) 73 reviews

    Chris Roy

    .GSM

    (5.0) 73 reviews

  • 5.0 out of 5
    October 4, 2019

    Sharon and Matt go above and beyond. It's always a pleasant experience when I have to get repairs done. They take the time to explain options and have... competitive pricing.

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    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review!


    Worked with:
    Matt Ketchum

    Service Manager

    (5.0) 76 reviews

    Sharon O'Connor

    Service Advisor

    (5.0) 73 reviews

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