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Island Toyota

(705 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (877) 211-2383 (877) 211-2383
Used (877) 234-8060 (877) 234-8060
Service (877) 225-8628 (877) 225-8628

Reviews

(705 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Island Toyota from DealerRater.

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I have owned a Toyota since 2008 and don’t remember a

I have owned a Toyota since 2008 and don’t remember a time I have worked with anyone other than Celia. She is the only service advisor I will work with. Her knowledge and integrity is beyond compare and her service Is uncompromised. She is the reason I keep returning to this service center.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Always a pleasure working with cecilia!

Always a pleasure working with cecilia! Never a problem or misunderstanding, would recommend to anyone. Any question i have she always helps with any needs 👍🏼

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Cecilia the service manager is outstanding !

Cecilia the service manager is outstanding ! We bring our Toyota and Subaru in for service and can always count on her to explain what needs to be done and why. Chuck the mechanic does a nice job too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Always a pleasure to work with Cecilia - she is

Always a pleasure to work with Cecilia - she is knowledgeable and explains service required in detail. I trust her completely and would only bring my Toyota and Subaru to her for repair. I cannot recommend her more highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Pleased and satisfied with toyota service.

Pleased and satisfied with toyota service. Always professional, efficient and friendly. Celia is the best. She is knowledgeable, helpful, goes the extra mile to assist. Can always depend on Celia for everything related to my Sienna.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The service advisor (Celia) and the mechanic (Chuck)...

The service advisor (Celia) and the mechanic (Chuck) provided excellent service. Everything was explained in detail, the service was prompt and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I have been bringing my Toyotas to Island Toyota for my

I have been bringing my Toyotas to Island Toyota for my annual maintenance checks. Cecilia has been my consultant. I have found her to be very knowledgeable and extremely helpful with my getting the exact service I have needed to keep my Toyota on the road. She is always available to respond to any questions or concerns I have had regarding my car's service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I have been bringing my Avalon to this service center for...

I have been bringing my Avalon to this service center for 15 years, and 2 years prior for my Mazda. Cecelia Sterlacci has been my representative. She has been honest and trustworthy, Let's me know what is necessary, checks for recalls, and keeps me informed as the day progresses so that I know when to expect my car to be ready. She's the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Island Toyota is the best! They've lovingly taken care of...

Island Toyota is the best! They've lovingly taken care of our 17 year old Toyota and kept it running amazingly well for its age. The whole staff treats us and the car well, and I have nothing but great things to say about them! Cecelia, our personal rep, always gives us the best deal possible, and is responsive to every need. I can't recommend her and Island Toyota enough!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

First of all i know nothing about cars so it’s really a...

First of all i know nothing about cars so it’s really a pleasure that Priamo at Island Toyota took the time to give great customer service and teach me about things i didn’t know about my lease ! He’s a gem and we need more dealers like him!! 10/10

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.