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Derrow Shirkey Ford

(228 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–5:30pm 8:00am–5:00pm
Wednesday 9:00am–5:30pm 8:00am–5:00pm
Thursday 9:00am–5:30pm 8:00am–5:00pm
Friday 9:00am–5:30pm 8:00am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
New (567) 239-4191 (567) 239-4191
Used (567) 239-4258 (567) 239-4258
Service (567) 239-4257 (567) 239-4257

Reviews

(228 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Derrow Shirkey Ford from DealerRater.

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Fantastic!!

Tanner was super thorough and genuinely wants the best for his customers. He not only showed me Derrow Shirkey’s prices, but also competitor prices, which they almost always beat. The process was SO smooth thanks to Tanner. 10/10 would recommend him to anyone if you want a respectful young man that gets people what they want at a great price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great!!!

Tanner was great to buy from made sure we had what we needed and had got all the paper work done ahead of time so I only spent about a half at the dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing

The dealership has an amazing sales team and credit team I am very amazed of how fast they got stuff done without 1 million calls. The sales man I had was very polite. I will do more business with this dealership in the near future because of the customer service I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Purchased car

Sales person was great! Didn't feel pressured and answered all the questions we had. Great options and let us take our time to decide. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easiest vehicle purchase ever made.

We have never had an experience at a car dealership like we had at this one. They were very friendly and laid back. No pressure to buy at all. We enjoyed working with Tanner. He knew a lot about the vehicles we drove. We would definitely buy a vehicle from here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Absolutely wonderful Experience

Toby was so polite and so helpful . Toby was a great salesman he was not pushy . Took time to explain everything to me . I would recommend anyone interested in a new or used car to go see him! Love my new/used truck!! I truly believe that he has your best interest at heart

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Kept my license

Bought the car, Tanner kept my license. When I called he took 20 min to find it and promised to send it out the next day. Called a week later, was told it had gone out yesterday. It’s now been two and a half weeks, no license. Going to get a new one today. Long story short, once they get your money, expect nothing from them, that’s what you will get.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I’m sorry to hear you had a negative experience at our dealership. Our goal is to earn your trust and loyalty. It is our policy to always provide you with all of the information you need to make an informed decision and to avoid problems in our processes. Mistakes do happen and we always promise to use them as learning experiences for our current and future customers. In a glass-half-full perspective, this experience will help us avoid similar problems in the future. Sincerely, Pablo Jimenez Internet Manager jjimenez@derrowshirkeyford.com (419)-485-3181

Awesome experience!

This was one of the easiest car purchases I’ve had in recent memory. Everyone was very helpful and pleasant to work with. I drove 4 hours and the salesman meet me on a Sunday ( dealership closed) just to fit my schedule. The vehicle was clean and just what was expected. I would suggest anyone to drive the extra mile and do business with them. 5 stars in my book!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Day One

From day one the individuals at Daryl's Shirkey Ford Lincoln took care of me. Although I made an out-of-state purchase, I believe not only did I get one of the best purchase of my life, I received the best service in the world. Thanks to all if you I glad I decided to come to Montpelier, Ohio to make my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Wonderful Salesmanship

My old truck was falling apart on us and the costly repairs kept adding up so we decided to put an investment into a newer used vehicle. We worked with a newer salesman named Tanner who was absolutely excellent. At first we didn't agree with the financial closer's terms and walked away, but Tanner wouldn't quit & kept trying to work out a deal with us and the management there. If it wasn't for him we wouldn't have been able to agree on a great deal on our new truck. As a whole the dealership is pretty firm on their prices, but they are very reasonable and still willing to work with you if you are a serious buyer. Definitely would recommend and continue doing business with Derrow-Shirkey Ford Lincoln!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.