McDonough Nissan

4.4
(1,130 reviews)
Visit McDonough Nissan
Sales hours: 12:00pm to 7:00pm
Service hours:
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Service Sales
Monday 7:00am–6:00pm 9:00am–9:00pm
Tuesday 7:00am–6:00pm 9:00am–9:00pm
Wednesday 7:00am–6:00pm 9:00am–9:00pm
Thursday 7:00am–6:00pm 9:00am–9:00pm
Friday 7:00am–6:00pm 9:00am–9:00pm
Saturday 7:00am–4:00pm 9:00am–8:00pm
Sunday Closed 12:00pm–7:00pm
New (888) 870-9425 (888) 870-9425
Used (888) 870-7210 (888) 870-7210
Service (888) 870-9426 (888) 870-9426

Reviews

4.4
(1,130 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of McDonough Nissan from DealerRater.

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1.0

Triple check the figures before you buy!!!!!

Horrible experience with these guys and I work in the industry. These are the guys that give the car business a bad wrap. The sales person was great at first, did a face time with me around the vehicle since I’m out of state and then I was quoted a price and not just a sales price but an out the door number with taxes so not just a fat finger in a message to me. The sales man bounced me to a manager after to get my deposit where then I was quoted a price of $7000 higher and then I was told there was a additional $2000 on top of that for the brakes they allegedly replaced. Mind you the sales person had just told me to excuse the car being dirty as they just got it in during the FaceTime. Very unprofessional even shady and I would highly recommended double and triple checking the figures before proceeding with anything, this was a cash transaction….I can’t image what they would try to slide in your payment if you financed!!!!!! I have the messages with the figures if anyone would like to see them and did also forward them to the manager who did nothing about it. BUYER BEWARE!!!!!!

5.0

Ryan was the best and Iook forward to my next purchase....

Ryan was the best and Iook forward to my next purchase. The whole staff was Wesome

5.0

Great surroundings, great customer service, willingness...

Great surroundings, great customer service, willingness to work with you,upfront information will recommend friends and relatives to this dealership. I left with the car I wanted I am very happy

5.0

Excellent consumer service. Friendly environment. Clean...

Excellent consumer service. Friendly environment. Clean facility. Fast and efficient. Wide selection of vehicles. Nice

Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

4.0

Jennifer deserves to win the salesperson of the year...

Jennifer deserves to win the salesperson of the year EVERY year!!! She helped us so much and was so patient with us. She makes you feel like family & we really appreciate you Jennifer thank you so much!! If you are looking for a car, buy it with JENNIFER!! :)

Dealer response

Hi Kayblasian, we are pleased to hear of your experience with us here at McDonough Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

5.0

Great service people were nice and sales person was very...

Great service people were nice and sales person was very attentive and deligent about finding md a great deal

Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

5.0

Salesman very helpful,very professional and I would...

Salesman very helpful,very professional and I would recommend McDonough Nissan to friends and relatives

Dealer response

Hi, we are glad we could help! Thanks for the recommendation, and have an amazing day!

4.0

I was very happy until there were fees that were put into...

I was very happy until there were fees that were put into the deal that no one mentioned. Very aggravating Don’t try to slip stuff in on people and just see if they catch it I purchased in the end but I am still rather irritated regarding this. It’s very unethical Immoral and wrong

Dealer response

Hi, we're extremely disappointed to hear about your negative experience at McDonough Nissan. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. We hope you'll give us the chance to make this up to you. Please reach out to us at (770) 288-0036 when you can so we can address this situation directly. Thank you and have a great day.

5.0

Jimmy was very helpful with helping us achieve our goal ....

Jimmy was very helpful with helping us achieve our goal . He worked really hard. Thanks a lot.

Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at McDonough Nissan. We are always more than happy to assist you if anything else comes up. Take care!

5.0

We highly recommend this dealership. Our sales rep,...

We highly recommend this dealership. Our sales rep, Godson Sowah, was fantastic. He treated us like family. He knew what we wanted and made it happen. This is our second new Frontier purchase from Godson. Even though there are at least 2 dealerships that are closer to where we live… this is our dealership. We won’t go anywhere else.

Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to Godson here at McDonough Nissan! We are always more than happy to assist you if anything else comes up. Take care!